6/10
The non contact check in did not work well for us. Communication was problematic. Check in time was 4pm. We did receive a check in code for the lobby. Explaining we would recieve information about room entry when the room was ready. We arrived rushed at 4:30 and had not received room entry information. We parked with no time to deal with room entry situation. The information arrived at 8:30pm.
The room was beautifully appointed. Bed and linens comfortable. We did not find a blanket for the sofa couch. After running the shower for more than an adequate amount of time. It was lukewarm at best.
No coffee machine in the room. The one provided in the foyer was broken.
It's a shame. Before changing the Ale House to the Bow house and it's lovely renovation. It was our go to place for lodging. Hopefully communication will follow this review with remediation. So I do not have to look elsewhere.
Mary
أقام ليلة واحدة (1) في شهر مايو عام 2025