"The shower didn't work properly in our bathroom. A piece of metal fell on my head as I open the bathroom door. The extra moneybi paid for a balcony, it faces the foof with stones on the top."

"Excelente ubicación"

"The ironing board in my room was broken. I had a business meeting and counted on being able to iron my clothes before the meeting."

"The location and the pool are amazing. There is a pretty nice restaurant on the property. We invited friends and family to meet us there and we had a good time on the patio. The bar staff were hot and cold on their service and response to ordering while they were talking to each other. I have gone to this property probably 5 times before this visit. The lobby was okay but the walkways to the room are stained with cheap indoor outdoor carpeting, paint is chipping and rusty areas. There is no...