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Hotel Isabel

3.0 star property
Family-friendly hotel with free valet parking and a fitness center

Choose dates to view prices

Hotel Isabel sits in the heart of Puebla Historic Center, offering the perfect base for discovering the city's rich history. Guests can unwind on the garden terrace after a day of exploration or head to the arcade/game room for a friendly match of table tennis.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Gym
  • Breakfast available
  • Room service
  • Parking included
  • 24/7 front desk
The current price is AED 176
AED 210 total
includes taxes & fees
10 Dec - 11 Dec

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Double Room, 1 Double Bed, Courtyard View

Standard Double Room, 1 Double Bed, Courtyard View | In-room safe, blackout drapes, iron/ironing board, free WiFi

Standard Double Room, 1 Double Bed, Courtyard View

9.4 out of 10
Exceptional
(48 reviews)

Highlights

Air conditioning
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Free bottled water
Cable channels
Wardrobe or closet
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room, 2 Double Beds, Courtyard View

Standard Double Room, 2 Double Beds, Courtyard View | In-room safe, blackout drapes, iron/ironing board, free WiFi

Standard Double Room, 2 Double Beds, Courtyard View

9.2 out of 10
Wonderful
(55 reviews)

Highlights

Air conditioning
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Free bottled water
Cable channels
Wardrobe or closet
  • 22 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed, Courtyard View

Superior Room, 1 King Bed, Courtyard View | In-room safe, blackout drapes, iron/ironing board, free WiFi

Superior Room, 1 King Bed, Courtyard View

9.2 out of 10
Wonderful
(15 reviews)

Highlights

Air conditioning
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Free bottled water
Cable channels
Wardrobe or closet
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Courtyard View

View from room

Deluxe Room, 2 Double Beds, Courtyard View

7.4 out of 10
Good
(3 reviews)

Highlights

Individually decorated
Private hot tub
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Jetted bathtub
Separate bathtub and shower
  • 22 sq m
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Map
5 PONIENTE 125 COL. CENTRO, Puebla, PUE, 72000

What's nearby

  • Zócalo de Puebla - 3 min walk - 0.3 km
  • Puebla Cathedral - 3 min walk - 0.3 km
  • Palafoxiana Library - 3 min walk - 0.3 km
  • Los Sapos Bazaar - 7 min walk - 0.6 km
  • Puebla Convention Center - 12 min walk - 1.0 km

Getting around

  • Puebla–Cholula Tourist Train Terminal - 11 min drive
  • Puebla Intl. Airport (PBC) - 43 min drive

Restaurants

  • ‪Comal Cocina de Antojo - ‬2 min walk
  • ‪Profética - Casa de la Lectura - ‬2 min walk
  • ‪Antojitos Tomy - ‬1 min walk
  • ‪Frenchies Café - ‬2 min walk
  • ‪Tacos Tony - ‬2 min walk

About this property

Hotel Isabel

Family-friendly hotel near Zócalo de Puebla
Close to Puebla Cathedral, Hotel Isabel provides a terrace, a garden, and an arcade/game room. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi.
You'll also find perks like:
  • Free self parking, valet parking, and extended parking
  • Full breakfast (surcharge), 1 meeting room, and a front-desk safe
  • Luggage storage, a porter/bellhop, and a banquet hall
  • Guest reviews give top marks for the central location and helpful staff
Room features
All guestrooms at Hotel Isabel feature thoughtful touches such as air conditioning, as well as amenities like free WiFi and safes. Guest reviews say good things about the clean rooms at the property.
Other conveniences in all rooms include:
  • Bathrooms with free toiletries and hair dryers
  • 47-inch flat-screen TVs with cable channels
  • Daily housekeeping and phones

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free extended parking on site
  • Free valet parking on site

Food and drink

  • Daily full breakfast available 8:30 AM to 11:00 AM for a fee: MXN 170 for adults and MXN 150 for children
  • A bar/lounge
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Foosball table
  • Gym
  • Table tennis

Family friendly

  • Arcade/game room
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 47-inch flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Room service

More

  • Air conditioning
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:30 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately MXN 170 for adults and MXN 150 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

Only registered guests are allowed in the guestrooms
Parking height restrictions apply

Property is also known as

Hotel Isabel Puebla
Hotel Hotel Isabel Puebla
Puebla Hotel Isabel Hotel
Hotel Hotel Isabel
Isabel Puebla
Isabel
Hotel Isabel Hotel
Hotel Isabel Puebla
Hotel Isabel Hotel Puebla

Frequently asked questions

Is Hotel Isabel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking and valet parking are free at this property.

What time is check-in at Hotel Isabel?

Check-in start time: 2:00 PM; Check-in end time: 11:30 PM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Hotel Isabel?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Hotel Isabel located?

Located in Puebla Historic Center, this family-friendly Puebla hotel is within a 5-minute walk of Palafoxiana Library, Zócalo de Puebla, and Puebla Cathedral. Los Sapos Bazaar and Candy Street are also within 10 minutes. Puebla–Cholula Tourist Train Terminal is 23 minutes by foot.

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Hotel Isabel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 661 out of 1006 reviews
Rating 8 - Good. 231 out of 1006 reviews
Rating 6 - Okay. 67 out of 1006 reviews
Rating 4 - Poor. 19 out of 1006 reviews
Rating 2 - Terrible. 28 out of 1006 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Viviana

Liked: Cleanliness, amenities, property conditions & facilities
The room was ample, comfortable and very clean. Location was amazing, and the price of the stay, superb! Will definitely consider staying at Hotel Isabel again when I visit beautiful Puebla.
Stayed 4 nights in Nov 2025

10/10 Excellent

Anel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, great location close to everything!
Stayed 3 nights in Oct 2025

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was within walking distance and the staff was lovely
Stayed 2 nights in Oct 2025

6/10 Okay

Yvette

The location was great, walking distance to plaza. The only thing is that the room was not the cleanest. We had to get new bedding bev
Stayed 2 nights in Nov 2025

8/10 Good

Luis

Liked: Cleanliness, amenities, property conditions & facilities
Not enough parking
Stayed 1 night in Nov 2025

10/10 Excellent

Ulice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the property. Good staff, walkable, safe and the rooms are very spacious and clean. I only would like to recommend to the facility if there’s a chance to bring freezer inside every room to make the stays more comfortable?.
Stayed 4 nights in Nov 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, amenities, property conditions & facilities
The staff, and the cleaning was great,, but they needed more amenities in the room, like body lotion, kleenex, the little extras
Stayed 4 nights in Nov 2025

10/10 Excellent

Paola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in Aug 2025

10/10 Excellent

Diego Armando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in Sep 2025

10/10 Excellent

CHRISTINA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great time and excellent service. The dining was also great.
Stayed 2 nights in Jul 2025

8/10 Good

HECTOR

Liked: Cleanliness, staff & service
Good place, it just needs some updates, but the staff is so friendly
Stayed 2 nights in Aug 2025

10/10 Excellent

victor

Liked: Cleanliness, staff & service, property conditions & facilities
Staff very kindness, place is very nice and clean
Stayed 1 night in Jul 2025

10/10 Excellent

Drew

Liked: Cleanliness, amenities, property conditions & facilities
The property is well located and very comfortable, excellent value for the price. Great location and friendly staff, I would return for sure
Stayed 2 nights in Jun 2025

8/10 Good

Gerardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty hotel near the cathedral and zocalo
Stayed 3 nights in Jun 2025

10/10 Excellent

Martha

Liked: Cleanliness, property conditions & facilities
This hotel is close to everything, cathedral, food and tours. The staff is friendly and very helpful. Rooms are nice and clean.
Stayed 6 nights in Jun 2025

8/10 Good

Reyna

Liked: Cleanliness, staff & service, property conditions & facilities
Great location!
Stayed 1 night in May 2025

10/10 Excellent

Melvin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff, location, cleanliness. No 24 hr room service
Stayed 1 night in Jul 2025

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in Jul 2025

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities
beautiful property
Stayed 1 night in May 2025

10/10 Excellent

edwin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Mar 2025

10/10 Excellent

mario

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the second time we stay here and is great the staff is very friendly
Stayed 1 night in Feb 2025

10/10 Excellent

victor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very kindness
Stayed 1 night in Jul 2025

10/10 Excellent

Shirley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel in Puebla Centre

It was an excellent stay!
Stayed 1 night in Jan 2025

10/10 Excellent

Elva

Liked: Cleanliness, amenities, property conditions & facilities
Great location, steps away from the Zocalo. Near restaurants, coffee shops, stores, and Cathedral. Weekends host many bazaars which were walking distance from the hotel. Hotel restaurant had excellent friendly service.
Stayed 2 nights in Jun 2025

8/10 Good

Consuelo

Nice location and nice room as well
Stayed 1 night in Mar 2025