2/10 سيّئ للغاية
Maribel، San Francisco
2 ديسمبر 2025
عناصر لم تنل الإعجاب: النظافة، والعاملون ومستوى الخدمة، ووسائل الراحة، وحالة المنشأة ومرافقها
To start…I was offered free round trip from airport to hotel and hotel to airport. Hotel failed to transfer me from the airport to the hotel. The hotel just said they will pay $5 for the bus. I wasn’t told I had to take a bus from the airport, a ferry to cross the channel and another bus to take me to town. Someone sent me vague directions and I almost got stranded at the pier. So, I had to take a taxi to take me to the hotel. However, when I asked for the $30 for the taxi fare, the hotel person, Christopher, who I was communicating with earlier, went silent and I never heard from him for the whole duration of my stay. He sent $20 for the whole ordeal including my return.
Advertisement says, property has access to beach. BIG LIE! Only a taxi will take you to the beach because it’s way too far. Also NO RESTAURANT. Breakfast is limited, juice mixed with water, tea, instant coffee, no cream or milk. A ridiculously small bowl of fruit, 2 warm slices of bread, NO REALLY TOASTED, some drinkable yogurt, and 1-2 eggs. Nothing around the hotel, no bars, no restaurants, too far from downtown, no beach nearby.
Front desk goes dark after 6-7pm. Nobody can help you after that if there’s any problem.
The sink faucet water flow was just drops of water.
On my last day, it was a power outage and no water. I had to brush my teeth and rinse with my own bottled water.
Maribel
أقام 4 ليالٍ في شهر نوفمبر عام 2025
