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Aparthotel

Apartamentos Casablanca

3.0 star property
Aparthotel in Puerto de la Cruz with a full-service spa and a fitness center

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Apartamentos Casablanca in Lago Martianez offers relaxation and recreation. Enjoy golf, spa massages, or garden strolls. The property features an arcade/game room and library, all near Plaza del Charco.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Spa
  • Breakfast available
  • Parking available
  • Gym

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Studio, 2 Twin Beds

Studio, 2 Twin Beds | 1 bedroom, desk, laptop workspace, iron/ironing board

Studio, 2 Twin Beds

Highlights

Balcony
Free cribs/infant beds
Kitchen
Refrigerator
Flat-screen TV
Ceiling fan
Separate bedroom
Private bathroom
  • 36 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Apartment, 1 Bedroom

1 bedroom, desk, laptop workspace, iron/ironing board

Standard Apartment, 1 Bedroom

Highlights

Balcony
Separate dining area
Separate sitting area
Free cribs/infant beds
Kitchen
Refrigerator
Flat-screen TV
Ceiling fan
  • 47 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Standard Apartment, 2 Bedrooms

1 bedroom, desk, laptop workspace, iron/ironing board

Standard Apartment, 2 Bedrooms

Highlights

Balcony
Separate dining area
Separate sitting area
Free cribs/infant beds
Kitchen
Refrigerator
Flat-screen TV
Ceiling fan
  • 66 sq m
  • 2 bedrooms
  • Sleeps 5
  • 4 Twin Beds and 1 Large Twin Sofa Bed

About the neighborhood

Map
Calzada de Martianez, 4, Puerto de la Cruz, Tenerife, 38400

What's nearby

  • La Paz Lookout - 5 min walk - 0.5 km
  • Taoro Park - 10 min walk - 0.9 km
  • Plaza del Charco - 12 min walk - 1.0 km
  • Loro Park - 4 min drive - 2.3 km
  • Lago Martianez Swimming Pools - 9 min drive - 1.2 km

Getting around

  • Santa Cruz de Tenerife (TFN-Tenerife North) - 27 min drive

Restaurants

  • ‪Burger King - ‬4 min walk
  • ‪Teide restaurante - ‬8 min walk
  • ‪Bar El Camino - ‬3 min walk
  • ‪Muxacho - ‬4 min walk
  • ‪Restaurante Atlantis - ‬8 min walk

About this property

Apartamentos Casablanca

Aparthotel in Puerto de la Cruz with a full-service spa and a fitness center
This smoke-free aparthotel features a full-service spa, an outdoor pool, and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a poolside bar, and a snack bar/deli are onsite. Each apartment provides a kitchen with a refrigerator, an oven, a stovetop, and a microwave. For a bit of entertainment, guests will find a flat-screen TV with satellite channels, and other amenities include free WiFi and a balcony. Limited housekeeping is available.
Apartamentos Casablanca offers 287 accommodations with coffee/tea makers and hair dryers. Rooms open to balconies. Flat-screen televisions come with satellite channels. Accommodations at this 3-star aparthotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations.

This Puerto de la Cruz aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided on weekdays only.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the aparthotel's full-service spa. Services include massages. The spa is open daily.

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Property amenities

Beach

  • Sandy beach nearby

Pool/Spa

  • Full-service spa
  • Massage
  • Outdoor pool
  • Sauna

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi; wired internet (EUR 0.10 per minute)

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Car rental
  • Covered self parking on site (EUR 7 per day)
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Free crib

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Microwave
  • Oven
  • Refrigerator
  • Stovetop
  • Toaster

Dining

  • Daily continental breakfast available 8:30 AM to 10:30 AM for a fee: EUR 9 per person
  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Bedrooms

  • Bedroom
  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels
  • Library
  • TV in common areas

Outdoor areas

  • Balcony
  • Garden
  • Terrace

Laundry

  • Laundry facilities

Work spaces

  • Computer station
  • Laptop workspace

Comfort

  • Ceiling fan

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Pool access ramp on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Smoking not allowed

Services and conveniences

  • 24-hour front desk
  • Housekeeping (weekdays only)
  • Iron/ironing board
  • Luggage storage
  • Multilingual staff
  • Phone
  • Porter/bellhop
  • Safe (surcharge)
  • Tour and ticket assistance
  • Vending machine

Location highlights

  • In the city center
  • Next to a golf course

Things to do

  • 18-hole adjacent golf course
  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Gym

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)

General

  • 11 buildings
  • 287 units
  • 7 floors
  • Electric car charging station
  • Garden

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately EUR 9 per person
  • Fee for wired internet in public areas: EUR 0.10 per minute (rates may vary)
  • Airport shuttle fee: EUR 30 per person (one-way)
  • Covered self parking fee: EUR 7 per day
  • In-room safe fee: EUR 2 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Pool access available from 8:30 AM to 7:00 PM

Property is also known as

Apartamentos Casablanca
Apartamentos Casablanca Apartment
Apartamentos Casablanca Apartment Puerto de la Cruz
Apartamentos Casablanca Puerto de la Cruz
Apartamentos Casablanca Tenerife/Puerto De La Cruz
Apartments Casablanca Hotel Puerto De La Cruz
Casablanca Apartments Tenerife
Casablanca Tenerife
Apartamentos Casablanca Aparthotel
Apartamentos Casablanca Puerto de la Cruz
Apartamentos Casablanca Aparthotel Puerto de la Cruz

Frequently asked questions

Does Apartamentos Casablanca have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 8:30 AM–7:00 PM.

Is Apartamentos Casablanca pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Apartamentos Casablanca?

Self parking is available for EUR 7 per day.

What time is check-in at Apartamentos Casablanca?

Check-in start time: 4:00 PM; Check-in end time: midnight.

What time is check-out at Apartamentos Casablanca?

Check-out is at 11:00 AM.

Does Apartamentos Casablanca provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 30 per person applies.

Where is Apartamentos Casablanca located?

Located in the heart of Puerto de la Cruz, this spa aparthotel is steps from Martianez Shopping Centre, Sitio Litre Garden, and Jardin Aquatico. La Paz Lookout and San Telmo Promenade are also within 10 minutes.

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Reviews

Apartamentos Casablanca Reviews

9.2

Wonderful

9.0

Cleanliness

8.6

Location

9.2

Staff & service

8.8

Eco-friendliness

9.0

Property conditions & facilities
Rating 10 - Excellent. 300 out of 504 reviews
Rating 8 - Good. 175 out of 504 reviews
Rating 6 - Okay. 23 out of 504 reviews
Rating 4 - Poor. 4 out of 504 reviews
Rating 2 - Terrible. 2 out of 504 reviews

Reviews

10/10 Excellent

Charla

Liked: Cleanliness, amenities, property conditions & facilities, communication
The outdoor pool was lovely. On site dining and easy location to walk into town.
Stayed 1 night in Mar 2025

8/10 Good

Petrus

Liked: Cleanliness, property conditions & facilities, communication
Friendly staff who were very accommodating. Cleanliness. Pool is a bit small and restaurant did not offer high quality food. Rooms were a bit noisy (bad insulation). However overall a very pleasant stay!!

10/10 Excellent

Tatiana

Liked: Cleanliness, room comfort

Nice Place

A very well managed complex geared to the comfort of its clients. Very clean and with good amenities e.g.restaurant, library, pool tables, nightly entertainment etc. The swimming pool is clean but proportionately small for the number of units. Excellent location:Close to food stores, restaurants, downtown & waterside promenades & beach (rocky). Despite advertising airport transfer ( for fee) only provided from TFS NOT TFN. Disappointing because not clear on hotels.com description. But the public bus service travels from the north airport & stops nearby. I would stay here again.
Stayed 9 nights in Sep 2024

10/10 Excellent

David

Liked: Cleanliness, room comfort, communication

Choice Casablanca

This was a repeat visit but our 1st since lockdown and we were pleased to see the usual high standards had been maintained, in every single aspect of the resort. Prices in the bar - for food and drinks - were so reasonable with generous measures of both food and drink! Everybody is so friendly on site and they were extremely quick to respond to 2 tiny problems we had (broken kettle and wrong code put in the safe). The free on-site parking is a bonus because elsewhere it's at a nightmare to find a space. The pool is thoroughly cleaned every morning and there are free pool towels provided. The evening entertainers were varied and of a fairly decent standard. Lots of people were up dancing. We did self-catering but lots of people ate on site so I guess it must be pretty good.
Stayed 7 nights in Nov 2022

10/10 Excellent

Julio Cesar

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great place
Stayed 13 nights in Oct 2025

10/10 Excellent

Lauren

Liked: Cleanliness, amenities, property conditions & facilities, communication
Cute Hotel
Stayed 4 nights in Oct 2025

10/10 Excellent

Stefano

Liked: Amenities, property conditions & facilities
Nel panorama dei "mostri" alberghieri che la circondano, la struttura era assolutamente piacevole (nonostante le grandi dimensioni). Dotata di tutti i servizi e adatta soprattutto per famiglie. Il nostro appartamento era molto grande, provvisto di un bel terrazzo ed, essendo all'ultimo piano, relativamente tranquillo. Il parcheggio della struttura era molto comodo ma a pagamento.
Stayed 6 nights in Aug 2025

2/10 Terrible

vanessa

Liked: Property conditions & facilities
Disliked: Cleanliness, communication
You won’t ever find a parking!
Stayed 2 nights in Jul 2025

8/10 Good

Hazel

Liked: Cleanliness, amenities, property conditions & facilities, communication
We enjoyed our stay at casablanca apartments. The rooms were big and the kitchen was very well equipped. Bins were emptied daily. The location was great for buses. The main disappointment though was the attitude of the reception staff when we asked for more toilet roll. They made us feel ashamed to ask for more (i suffer stomach issues) and one of them wouldnt give us another role (and wasnt very kind about it) so we had to ask their collegue. In addition they wouldnt give us more washing up liquid (we were there for 8 nights so got through the small bottle within a few days). It was as if they didnt want us to wash up our dishes and perhaps to use towels for toilet roll! Besides that it was lovely.
Stayed 9 nights in Apr 2025

10/10 Excellent

Françoise Cécile Pauchet

Liked: Cleanliness, amenities, property conditions & facilities, communication
Localisation proche du centre et du bord de mer à pied. Accessibilité aux grands axes en voiture, et possibilité de parking ( payant) à l'hôtel...idéal pour ceux qui comme moi on la bougeotte 😉 ! L'hôtel offre également d'autres services pour les plus sedentaires .
Stayed 9 nights in Jun 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, room comfort, communication

Ci ritornerei

Struttura ben posizionata a 15 minuti a piedi dal centro città. Appartamenti un po’ datati ma comunque confortevoli. Da apprezzare il bagno ristrutturato di recente. Buon rapporto qualità prezzo.
Stayed 2 nights in Jun 2025

10/10 Excellent

Kedar

Liked: Cleanliness, amenities, property conditions & facilities
Exceptional
Stayed 7 nights in May 2025

10/10 Excellent

Nicolette

Liked: Cleanliness, room comfort, communication

Apartamentos Casablanca

I've stayed at Casablanca Apartments many times. Some areas may seem dated, but it is very comfortable complex and extremely clean and friendly staff. A library is in the basement, with showers & a luggage room if your flight is after checking out of your apartment. Balconies are small, some with just enough room for table & 4 chairs. Kitchens well equipped & full cooker. Lovely pool area with plenty of sunloungers. Pool towels available with refundable deposit. You can hire a safe in the apartment.
Stayed 4 nights in May 2025

8/10 Good

Elena

Liked: Cleanliness, amenities, property conditions & facilities, communication
Die Anlage ist dchon etwas in die Jahre gekommen. Es istbaber alles sauber und gepflegt. Die Mitarbeiter sind sehr nett und hilfsbereit.
Stayed 2 nights in May 2025

10/10 Excellent

RICHARD

Liked: Cleanliness, property conditions & facilities, communication
Vary nice
Stayed 2 nights in Apr 2025

10/10 Excellent

Myriam

Liked: Cleanliness, amenities, property conditions & facilities, communication
Appartement spacieux, propre , service de ménage tous les 2 j , piscine bien entretenue . Emplacement parfait , rien à redire .
Stayed 3 nights in Mar 2025

10/10 Excellent

Bruno

Liked: Cleanliness, room comfort, communication
Très bon accueil, personnel agréable.
Stayed 4 nights in Apr 2025

8/10 Good

LUIZ GUILHERME

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very good for families.
Stayed 7 nights in Apr 2025

8/10 Good

Ilea

Liked: Cleanliness
The hotel is in a great location and the pool and evening entertainment was nice. Great touch on the welcome drinks in the lobby for guests. The rooms need a refresh and are a little dated looking. Need better equipment in the in suite kitchens. No spatula or can opener and limited pots and pans. Set up a tanning area away from the pool so that those who want to use the pool can find a chair to dry off.
Stayed 3 nights in Mar 2025

10/10 Excellent

chantal

Liked: Cleanliness, property conditions & facilities, communication
All is good
Stayed 10 nights in Mar 2025

6/10 Okay

Risto

Liked: Communication
Disliked: Amenities
Hyvää: suihkusta lämmintä vettä, wifi toimi Huonoa: Kämppä haisi röökatulta. Ei leikkuuveitsiä, ei ilmastointia, meteli kuului sisälle, maksullinen parkki, aika huono ravintola. Sijainti ei kovin hyvä. Korkeatasoinen hotellin ei voi odottaakaan olevan, mutta mielestäni hinta-laatusuhde ei kohdannut.
Stayed 2 nights in Mar 2025

8/10 Good

Thomas

Liked: Cleanliness, amenities, property conditions & facilities, communication
Wir waren 10 Tage im Casablanca. Unser Apartment war im 5 Stock. Wir hatten ein Zimmer mit Tisch, Sofa und Küche sowie ein Schlafzimmer. Der Balkon ist riesig und verfügt über einen Grill. Das Casablanca ist sehr gut gelegen. Wir konnten alles zu Fuß erreichen. Es gibt auch eine Tiefgarage, welche wir allerdings nicht genutzt haben. Fußläufig ist ein HyperDino Express erreichbar. Hier ist die Auswahl etwas eingeschränkt. Ansonsten ist es besser zum Mercadano zu gehen. Es sind allerdings ein paar Stufen bis dort hin. Wir haben uns wirklich wohl gefühlt und würden das Casablanca immer wieder nutzen.
Stayed 10 nights in Mar 2025

10/10 Excellent

REGIS

Liked: Cleanliness, room comfort, communication

Très sympa

Appartement bien équipé. Literie très confortable. Balcon sur rue ou piscine.
Stayed 2 nights in Mar 2025

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort
Renhold er bra
Stayed 23 nights in Feb 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, room comfort, communication

O wonderful stay in Puerto de la Cruz

Everything was fine. It was all clean.
Stayed 14 nights in Feb 2025