"Everything at the lodge was good but could have been great with improved communication. Our family of four arrived at the same time as a group and we were offered the options to joint their tours on an expedited schedule (four days of activities in two days). We joined them for the full day Napo tour and really enjoyed the day but we were very rushed and had no idea what activity was next. At the end of the day, the four of us were left alone at the river bank for 45 minutes waiting for he bus...
"We loved it here. Such an amazing place. It’s remote, but the signage was good and our driver found it. Probably best to get there during the day. We took a chocolate making class and went on the night walk in the jungle. It is an eco resort, so don’t expect hot showers, which is usually a deal breaker for me. But the place was so nice we were very happy we stayed here. "
"Clean facilities, friendly staff, beautiful and well manicured garden. Perfect relaxing retreat and/or select from plenty of excursions available with expert guides.
I will definitely return. Highly recommended "
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
"These were the most amazing hosts we have ever had. The space was ultra clean, the balcony was just breathtaking and they even left a bowl of local fruit for us! We didn't have a plan to see the countryside, so they actually put us in their car and gave us one of the best tours I could have imagined. They truly went out of their way to make sure we encountered all the animals on our bucket list, and I cannot thank them enough. They even arranged transportation (Taxi) for us to get us back to Quito, because the bus ride to Tena was rough. lol Truly one of the best trips of my life, and I owe it all to the caring nature of Alex and Christiane."
"Its great place for amazon experience. Well maintained property. Rooms; dining area and bar are great. Loved it. Staff is friendly and helpful.
Getting to the place is not easy. Don’t follow google maps. Hotel has placed signs all over for directions. Dirt roads for about 10km. Call early so they will direct well. "
"The staff are incredibly rude here. We arrived and they said that we have booked a room with a shared bathroom (my booking made no mention of this) but she said they didn’t have any shared bathrooms left so she would put us in a private for one night and the next night we would need to swap. I made the booking months ago so it isn’t my fault they didn’t reserve the correct room for me so I refused to move for the inconvenience. Our Spanish limited and we were trying our best to communicate, also using Google translate where needed and the receptionist was smirking and laughing at us and very dismissive, asking another guest to translate instead. Overall, very rude! They charged an extra $5 per person for their tour to be in English. Breakfast is very basic and the terrace is run down and looks nothing like the photos. It’s far out of the centre (30 minute walk) and not safe to do without taxi. The WiFi is terrible.
Take your money somewhere else. "
If I need to cancel my hotel reservation in Puerto Napo, will I receive a refund?
Yes, the majority of hotel room reservations are fully refundable provided that you cancel before the accommodation's cancellation deadline, which is often 24 or 48 hours before your check-in date. If your reservation is non-refundable, you may still be able to cancel and be given a refund within 24 hours of your booking. Filter your search by fully refundable to find flexible hotel deals in Puerto Napo.
Where can I learn more about changing or cancelling my trip to Puerto Napo?
Those traveling to Puerto Napo are sure to enjoy the sights to see and things to do. In Puerto Napo, there are 5 hotels and other accommodations to choose from. Find out more about Puerto Napo.
The hottest months are usually September and October with an average temp of 65°F, while the coldest months are July and August with an average of 64°F. The rainiest months in Puerto Napo are April, May, June, and March, with each month seeing an average of 17 inches of rainfall.
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