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Enjoy Puerto Varas

4.0 star property
Lakefront hotel with a full-service spa and free breakfast

Choose dates to view prices

Enjoy Puerto Varas offers an upscale lakeside escape with continental breakfast, a firepit, and rejuvenating spa massages. High-speed WiFi keeps everyone connected, while the multilingual staff ensures a smooth, hassle-free stay.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Spa
  • Breakfast included
  • Room service
  • 24/7 front desk
  • Housekeeping

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Standard Room, 1 King Bed

In-room safe, desk, blackout drapes, free WiFi

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(3 reviews)

Highlights

Heating
Free cribs/infant beds
Plasma TV
Blackout drapes/curtains
Private bathroom
Bidet
Shower/tub combination
Hair dryer
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds

Standard Room, 2 Twin Beds | View from room

Standard Room, 2 Twin Beds

8.0 out of 10
Very good
(5 reviews)

Highlights

Heating
Free cribs/infant beds
Plasma TV
Blackout drapes/curtains
Private bathroom
Bidet
Shower/tub combination
Hair dryer
  • 30 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room

In-room safe, desk, blackout drapes, free WiFi

Superior Room

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Heating
Free cribs/infant beds
Plasma TV
Blackout drapes/curtains
Private bathroom
Bidet
Shower/tub combination
Hair dryer
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Twin Beds

Superior Room, 2 Twin Beds | View from room

Superior Room, 2 Twin Beds

8.4 out of 10
Very good
(5 reviews)

Highlights

Heating
Free cribs/infant beds
Plasma TV
Blackout drapes/curtains
Private bathroom
Bidet
Shower/tub combination
Hair dryer
  • Lake view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Suite, 1 King Bed

In-room safe, desk, blackout drapes, free WiFi

Deluxe Suite, 1 King Bed

Highlights

Heating
Free cribs/infant beds
Plasma TV
Blackout drapes/curtains
Private bathroom
Bidet
Shower/tub combination
Hair dryer
  • 50 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

In-room safe, desk, blackout drapes, free WiFi

Standard Room, 1 Queen Bed

8.0 out of 10
Very good
(3 reviews)

Highlights

Heating
Plasma TV
Blackout drapes/curtains
Private bathroom
Bidet
Shower/tub combination
Hair dryer
Bathrobes
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Room, 1 King Bed

In-room safe, desk, blackout drapes, free WiFi

Superior Room, 1 King Bed

Highlights

Heating
Plasma TV
Blackout drapes/curtains
Private bathroom
Bidet
Shower/tub combination
Hair dryer
Bathrobes
  • 33 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed

In-room safe, desk, blackout drapes, free WiFi

Suite, 1 King Bed

Highlights

Heating
Plasma TV
Blackout drapes/curtains
Private bathroom
Bidet
Shower/tub combination
Hair dryer
Bathrobes
  • 58 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

In-room safe, desk, blackout drapes, free WiFi

Junior Suite, 1 King Bed

Highlights

Heating
Plasma TV
Blackout drapes/curtains
Private bathroom
Bidet
Shower/tub combination
Hair dryer
Bathrobes
  • 62 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed

In-room safe, desk, blackout drapes, free WiFi

Executive Suite, 1 King Bed

Highlights

Heating
Plasma TV
Blackout drapes/curtains
Private bathroom
Bidet
Shower/tub combination
Hair dryer
Bathrobes
  • 62 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

About the neighborhood

Map
Klenner 349, Puerto Varas, Los Lagos, 5550454

What's nearby

  • Puerto Varas Beach - 3 min walk - 0.3 km
  • Puerto Varas Plaza de Armas - 8 min walk - 0.7 km
  • Casino Dreams Puerto Varas - 8 min walk - 0.7 km
  • Kuschel House - 10 min walk - 0.9 km
  • Church of the Sacred Heart - 10 min walk - 0.9 km

Getting around

  • Puerto Varas Station - 1 min walk
  • Puerto Montt (PMC-Tepual) - 29 min drive

Restaurants

  • ‪Restaurante Mirador del Lago - ‬4 min walk
  • ‪Mesa Tropera - ‬5 min walk
  • ‪Nose - ‬4 min walk
  • ‪El Barista Caffé - ‬6 min walk
  • ‪La Chalota - ‬4 min walk

About this property

Enjoy Puerto Varas

Upscale hotel by the lake
Free continental breakfast, a terrace, and a firepit are just a few of the amenities provided at Enjoy Puerto Varas. Treat yourself to a massage at the onsite spa. Stay connected with free in-room WiFi, with speed of 25+ Mbps, and guests can find other amenities such as a coffee shop/cafe and a garden.
You'll also enjoy perks such as:
  • A ferry terminal shuttle, express check-out, and express check-in
  • Multilingual staff, a reception hall, and meeting rooms
  • Smoke-free premises, an elevator, and a 24-hour front desk
Room features
All 91 rooms boast comforts such as 24-hour room service and laptop-compatible safes, as well as thoughtful touches like free WiFi and bathrobes.
More conveniences in all rooms include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and bidets
  • Plasma TVs with cable channels
  • Heating, daily housekeeping, and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Ferry terminal shuttle (surcharge)
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 8:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • Full-service spa
  • Library

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • 6,588 square feet of conference space
  • Meeting rooms

Outdoors

  • Firepit
  • Garden
  • In the mountains
  • On a lake
  • Pool loungers
  • Terrace

Full-service spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 1 building
  • 3 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • Built in 1939
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • Reception hall
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Plasma TV with cable channels

Food and drink

  • 24-hour room service

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 4 AM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 8 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CLP 55.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: CLP 55.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a smoke detector

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Enjoy Puerto Varas Hotel
Hotel Patagónico Puerto Varas
Patagónico Puerto Varas
Enjoy Puerto Varas Hotel
Enjoy Puerto Varas Puerto Varas
Enjoy Puerto Varas Hotel Puerto Varas

Frequently asked questions

Is Enjoy Puerto Varas pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Enjoy Puerto Varas?

Check-in start time: 4 PM; Check-in end time: 4 AM.

What time is check-out at Enjoy Puerto Varas?

Check-out is at noon.

Where is Enjoy Puerto Varas located?

Situated on a lake, this spa hotel is within a 5-minute walk of Puerto Varas Beach and Parque Philippi. Opitz House and Puerto Varas Plaza de Armas are also within 10 minutes. Puerto Varas Station is only a 1-minute walk.

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Reviews

Enjoy Puerto Varas Reviews

8.4

Very Good

9.0

Cleanliness

8.8

Location

8.6

Staff & service

7.8

Eco-friendliness

8.2

Property conditions & facilities
Rating 10 - Excellent. 190 out of 359 reviews
Rating 8 - Good. 95 out of 359 reviews
Rating 6 - Okay. 39 out of 359 reviews
Rating 4 - Poor. 25 out of 359 reviews
Rating 2 - Terrible. 10 out of 359 reviews

Reviews

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quaint, spa, pool, walkable. I would consider lighting in the evening in the bar. Way too bright and not inviting. Otherwise , great stay.
Stayed 1 night in Jun 2024

8/10 Good

Sarah

Liked: Cleanliness, staff & service
The hotel is well designed but needs some refreshing. Carpeting needs replacing everywhere and the chippy painted tile in the spa showers made it look gross. However: staff was very helpful and we really enjoyed our stay!
Stayed 2 nights in Mar 2024

2/10 Terrible

MATIAS

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worst hotel experience ever

It was an absolutely horrible experience. From the point of check in until our voluntary early departure, we never felt welcomed, appreciated, safe, or any friendly nature del any of the staff. The rooms are not as advertised both size and view wise. The keyed my car and overall I say STAY away from this place.
Stayed 1 night in Mar 2023

4/10 Poor

Jerry

Disliked: Cleanliness, staff & service, property conditions & facilities
worst breakfast ,decayed infrastructure,not friendly or experienced costumer service
Stayed 2 nights in Jul 2025

10/10 Excellent

Johann Diego

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Confortavel

Otima experiencia, quarto muito confortavel. Muito bom o cafe da manha e o restaurante do jantar tambem. Podiam apenas melhorar a fachada do hotel que esta deteriorada.
Stayed 5 nights in Apr 2025

10/10 Excellent

Maria L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoyed our stay

We had a great stay and paid a fair value for a beautiful room with lake and volcanos view. It is true the hotel needs some updating, specially in tje exterior pool, garden and painting. Some interior details were already updated and very nice. We loved the reading room, the poems along the walls and the corridors lights.
Stayed 2 nights in Mar 2025

10/10 Excellent

Jaime

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fue una estadía extraordinaria, celebrando los 41 años de matrimonio, bonito entorno del hotel y las instalaciones amplias y cómodas, mucha tranquilidad
Stayed 7 nights in Feb 2025

8/10 Good

Ralf

Liked: Cleanliness, staff & service, room comfort
Ein gutes Hotel, von innen top Zustand, außen könnte es einen Anstrich vertragen. Top Lage, zu Fuß in wenigen Minuten in der City - top Restaurants fussläufig.
Stayed 2 nights in Mar 2025

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
péssimo. As fotos do anuncio são de 10 anos atrás
Stayed 3 nights in Jan 2025

6/10 Okay

fernando

Disliked: Cleanliness, property conditions & facilities
Es un Hotel grande, pero está muy venido abajo. Se nota que tuvo épocas buenas pero (Mantenimiento) deja mucho que desear
Stayed 1 night in Jan 2025

4/10 Poor

Andrea

Disliked: Property conditions & facilities, room comfort

Hotel viejo, no tiene relación precio calidad

Es un hotel muy viejo, las habitaciones son amplias, pero se nota que no han invertido. Alfombras sucias, muebles deteriorados. El aire acondicionado va sobre el escritorio, el de.nuestra habitacion no funcionaba, asi que el.personal del hotel nos cambio de habitacion. Desayuno pobre, ni siquiera omelet te pueden hacer. Piscina sucia y oscura. No lo volveria a repetir.
Stayed 2 nights in Jan 2025

4/10 Poor

Silvia

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Desorganização, banho frio, falta de energia

Mais de 20 dias antes da hospedagem troquei emails com o hotel para que 1 dos aptos tivesse 2 camas de solteiro e recebi a confirmação. Ao fazer o check in as reservas eram para 2 camas de casal e nem se quer tinham a informação dessa solicitação, pra piorar, não haviam como fazer a alteração na mesma categoria e com aptos próximos, pois não havia disponibilidade. Havia me hospedado nesse hotel há 2 anos e meio atras, no inverno e já havia reclamado do banho frio, principalmente quando se retorna dos passeios a menos de 0ºC e a única coisa que vc deseja é um banho bem quente. Retornei agora acreditando que após todo esse tempo e certamente diversas reclamações, isso tivesse resolvido. Embora a temperatura externa estivesse mais quente que antes (agora é primavera), ainda sim tive que reclamar do banho frio. Informam que a temperatura da caldeira é de 40ºC, porém essa temperatura chega até o chuveiro. Mesmo apenas abrindo a agua quente a agua sai morna e vc passa frio. Como é primavera a calefação do hotel está desligada então não há como se aquecer. No ultimo dia acabou a luz, tínhamos horário para sair devido ao horário do voo. Acordei e não tinha como tomar banho pois não há gerador de energia no hotel, um absurdo maior ainda. Não tinha nem como escovar os dentes, pois nem agua fria estava bombeando para a pia, nem luz de emergência funcionava. A chave do apto também não funciona e a recepção não sabia como resolver. O hotel é incrível, pecam pelo mínimo e necessário.
Stayed 1 night in Dec 2024

4/10 Poor

Silvia

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities

Desorganização, banho frio e falta de energia

Mais de 20 dias antes da hospedagem troquei emails com o hotel para que 1 dos aptos tivesse 2 camas de solteiro e recebi a confirmação. Ao fazer o check in as reservas eram para 2 camas de casal e nem se quer tinham a informação dessa solicitação, pra piorar, não haviam como fazer a alteração na mesma categoria e com aptos próximos, pois não havia disponibilidade. Havia me hospedado nesse hotel há 2 anos e meio atras, no inverno e já havia reclamado do banho frio, principalmente quando se retorna dos passeios a menos de 0ºC e a única coisa que vc deseja é um banho bem quente. Retornei agora acreditando que após todo esse tempo e certamente diversas reclamações, isso tivesse resolvido. Embora a temperatura externa estivesse mais quente que antes (agora é primavera), ainda sim tive que reclamar do banho frio. Informam que a temperatura da caldeira é de 40ºC, porém essa temperatura chega até o chuveiro. Mesmo apenas abrindo a agua quente a agua sai morna e vc passa frio. Como é primavera a calefação do hotel está desligada então não há como se aquecer. No ultimo dia acabou a luz, tínhamos horário para sair devido ao horário do voo. Acordei e não tinha como tomar banho pois não há gerador de energia no hotel, um absurdo maior ainda. Não tinha nem como escovar os dentes, pois nem agua fria estava bombeando para a pia, nem luz de emergência funcionava. A chave do apto também não funciona e a recepção não sabia como resolver. O hotel é incrível, pecam pelo mínimo e necessário.
Stayed 2 nights in Dec 2024

10/10 Excellent

Sandra Valentina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buena estadía. Como siempre. Buena atención. Desayuno ok. Lo unico es que sólo abran la piscina post 31 de Dic.
Stayed 1 night in Dec 2024

10/10 Excellent

Marcus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here for four nights with my son. The front desk service we received from Felipe was top notch! He was so polite and gave us a wonderful welcome. He went over all the amenities and was so helpful when we had questions. The staff in the spa were wonderful as well. I wish we could have stayed longer, but hope to return for another visit soon!
Stayed 4 nights in Nov 2024

10/10 Excellent

Migdalia

Liked: Cleanliness, amenities, property conditions & facilities
Hermoso hotel
Stayed 1 night in Oct 2024

8/10 Good

isabel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La recomiendo
Stayed 3 nights in Sep 2024

10/10 Excellent

Guilherme

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tive uma ótima experiência hotel maravilhosa.
Stayed 3 nights in Jul 2024

2/10 Terrible

Jennifer

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

LAMENTABLE ESTADO DE DETERIORO DE ESTE HOTEL!

Este hotel realmente esta muy venido a menos, esta sucio, la piscina esta turbia de la mugre! La atencion de la recepcion es pesima, te dejan esperando mas de 45 minutos una hora para el check in, hay un jose, que es muy falta de respeto! luego no te solucionan nada, hace frio, las piezas estan heladas, duermes con Frio. llamas para pedir soluciones y te cortan el telefono, tienen un trato muy irrespetuoso, realmente no volveria nunca mas. Antes era un tremendo hotel, me he quedado muchas veces, sobre todo cuando era el patagonico, pero ahora esta pesimo. Los espacios comunes sucios. las alfombras de las piezas estan destruidas, cero mantencion. Realmente pesimo pesimo el servicio, y la atencion. una tremenda desilucion.
Stayed 2 nights in Jul 2024

10/10 Excellent

Cristobal

Liked: Cleanliness, staff & service, property conditions & facilities
Muy buena ubicacion, el hotel es viejo pero esta bien mantenido
Stayed 2 nights in Apr 2024

2/10 Terrible

Rocio de los angeles

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy mal, corte de luz y sin agua caliente

Se cortó la luz horas antes de hacer el check in y no nos informaron… llegamos a las 15:45 y el check in era a las 16:00, nos informaron que la habitación no estaba lista así que nos fuimos a dar una vuelta y cuando llegamos al atardecer estaba todo oscuro y mucha gente reclamando en el front desk. Estábamos con mi hijo de un año y el hotel no nos dio ninguna solución, solo señalaron que no sabían cuando volvía o luz y que no tendríamos acceso a agua caliente, por lo que tuvimos que reservar en otro hotel a último minuto. Pondremos un reclamo formal para la devolución del dinero. Pésima atención y cero capacidad de negociar con el cliente.
Stayed 1 night in Apr 2024

6/10 Okay

Christian

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Buen hotel, muy mal restorán. En realidad era solo bar. Los “restaurantes” que son dos, cerrados. La comida mal preparada.
Stayed 3 nights in Mar 2024

6/10 Okay

James

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities

This hotel could be so much more with maintenance.

Large spacious room that was nicely appointed. Professional and attentive staff with easy check in and helpful manner. Room: spacious and nicely appointed, comfortable bed, but there was a toilet leak, lukewarm shower, and the carpet was so dirty that it turned the souls of my feet black. Common areas: inside and outside lack maintenance. Location is great. We paid for a lake view but the trees were overgrown and blocked much of it. Breakfast had many items to choose from and a large veranda to watch the sun glisten over the lake. Okay value for money.
Stayed 2 nights in Feb 2024

10/10 Excellent

ana claudia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Vista maravilhosa do lago
Stayed 2 nights in Nov 2023

8/10 Good

Juan Reid

Liked: Cleanliness, staff & service, property conditions & facilities
Bello lugar, bien ubicado, habitación grande y cómoda. Falta un poco de mantenimiento a estética, edificio antiguo pero todo funciona perfecto.
Stayed 2 nights in Oct 2023