2/10
1)Cockroach in the bathroom. 2)toilet wouldn’t flush and we were told not to use toilet paper. After our second morning, called again to have it fixed. Finally after over 24 hours, it flushed. 3)DIRTY DIAPERS under the bunk beds! DISGUSTING! 4)didn’t get half of the room service we ordered. 5)housekeeping came ONE time…diapers still there, and sheets not changed. Also toilet wasn’t cleaned, it was still super gross from not being able to flush for over 24 hours. 6)paid for a “privileged delux junior suite”, and there was nothing “delux” or “privileged” about it. 7)when going to make formal complaints at check out, I was told by the assistant manager Dislenny, that I had to write an email. I will never stay here again, and will absolutely not recommend this resort to anyone.
Beth
أقام 3 ليالٍ في شهر يونيو عام 2025
