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Excellence El Carmen - Adults Only All Inclusive

5.0 star property
Pristine beaches and crystal-clear waters create the perfect backdrop for rejuvenating spa treatments, gourmet dining, and engaging activities

Choose dates to view prices

Experience the ultimate tropical retreat at Excellence El Carmen - Adults Only - All Inclusive, where warm sand and crystal-clear waters await. Unwind with a body treatment or aromatherapy at MIILE Spa, indulge in international cuisine at one of 12 on-site restaurants, or enjoy beach massages and yoga classes.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • All inclusive
  • Parking included
  • Free WiFi

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Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Early check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: DOP 14376.39 per vehicle (roundtrip, maximum occupancy 2)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Some water is reused through a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
No shows require payment in full, including taxes and service fee.
Guests with service animals should contact this property in advance.

We should mention

A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
Children 17 years old and younger are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Excellence El Carmen - Adults Only All Inclusive have a pool?

Yes, this property has 6 outdoor pools.

Is Excellence El Carmen - Adults Only All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking and valet parking are free at this property.

What time is check-in at Excellence El Carmen - Adults Only All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Excellence El Carmen - Adults Only All Inclusive?

Check-out is at noon.

Does Excellence El Carmen - Adults Only All Inclusive provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of DOP 14376.39 per vehicle applies.

Are there all-inclusive benefits at Excellence El Carmen - Adults Only All Inclusive?

Yes, the property is all-inclusive. All food and beverages are included, and activities include bicycling, soccer, tennis, and more.

Where is Excellence El Carmen - Adults Only All Inclusive located?

Nestled on the beach, this Uvero Alto property is 7 mi (11.3 km) from Macao Beach and 12.2 mi (19.7 km) from Cana Bay Golf Club.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.0

Wonderful

9.4

Cleanliness

9.2

Amenities

9.2

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 2131 out of 2980 reviews
Rating 8 - Good. 468 out of 2980 reviews
Rating 6 - Okay. 195 out of 2980 reviews
Rating 4 - Poor. 75 out of 2980 reviews
Rating 2 - Terrible. 111 out of 2980 reviews

Reviews

Verified

10/10 Excellent

Ali Ranjbar Vaziri Sahar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel! Beautiful, clean, welcoming staff, and amazing restaurants and food.
Stayed 4 nights in May 2026
Verified

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is incredible!!
Stayed 7 nights in May 2026
Verified

10/10 Excellent

Lela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very great hotel ! Food was excellent and so the staff and service!
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Kadafi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a fantastic resort with friendly staff, delectable food, and stunning views.
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is perfect for a very relaxing vacation spot. We stayed in excellence club and it was worth it for the bar upgrade
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

sajad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We recently stayed at Excellence del Carmen and had an amazing experience. The resort is very clean and peaceful, making it perfect for anyone looking to relax and enjoy a luxurious getaway.
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly and attentive.
Grounds were well maintained
Tennis court was a great addition
Swim up pool was amazing
Stayed 5 nights in Apr 2026
Verified

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious and quiet resort - great for couples. Many food options, definitely try Basmati and grab a mid-day snack/coffee at Aroma.
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Clayton

Room was beautiful we stayed in an ocean view staff was so friendly and all of the restaurants were wonderful..
Stayed 6 nights in Mar 2026
Verified

10/10 Excellent

Luz Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort and staff
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Derrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We've stayed at several "all inclusive" resorts, however, Ex El Carmen staff made this our #1 destination!
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great, rooms were beautiful and clean. Turn down service at night which was also nice.
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

lamarr

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place was everything you needed to relax and enjoy your vacation
Stayed 4 nights in Mar 2026
Verified

8/10 Good

Marie-Lucie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and service were excellent.
Stayed 6 nights in Mar 2026
Verified

8/10 Good

Sylvia

Liked: Amenities, property conditions & facilities
House cleaning didn’t come every day. We had to ask. Food was great and the pool was awesome. Would come back!
Stayed 4 nights in May 2026
Verified

10/10 Excellent

Christopher Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place with the best customer service
Stayed 6 nights in Apr 2026
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every thing was great! The only I was disappointed about was the hot tubs. The water pressure was low and did not give a massage feeling at all
Stayed 5 nights in May 2026
Verified

10/10 Excellent

Branislav

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean, comfortable. Staff were friendly and attentive, making the experience even better.
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Arild

Liked: Cleanliness
Great room and service as usual!
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Kerry-Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the staff and how friendly they are. Love resort it’s beautiful. Its for the older crowd like 50 and up so just beware
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Yilton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was good at some restaurants and service was mostly fast and friendly
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Edward J

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
rooms extremely clean great service from everyone staff very friendly rest rooms very clean beautiful views from room
Stayed 7 nights in Mar 2026
Verified

10/10 Excellent

Sylvia G

Liked: Cleanliness, staff & service, amenities
The food at the hotel was excellent, especially the Indian restaurant. Staff was wonderful, the main lobby had a strange scent as you entered. However the drinks were great. I had a wonderful stay.
Stayed 5 nights in Apr 2026
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
I had a wonderful time. The food and hospitality are excellent. Thanks to Keila and Yuri I always had activities to do. They are amazing. Defenetly coming back!
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Robert Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, freindly, safe and beautiful.
Stayed 3 nights in Mar 2026