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Hotel Riu Bambu - All Inclusive

3.5 star property
Turquoise waters, delicious meals, and pristine beaches await at this all-inclusive resort, offering relaxation and adrenaline-pumping activities.

Choose dates to view prices

Hotel Riu Bambu - All Inclusive: private beach with sun loungers, 7 international cuisine restaurants, Renova Spa for massages and scrubs, water park for family fun. Free WiFi, poolside bars, beachfront location, and helpful staff praised by visitors.

Reviews

7.8 out of 10
Good

Popular amenities

  • Hot tub
  • Breakfast included
  • Spa

Room options

Available filters for rooms
Showing 46 of 46 rooms

View all photos for Quadruple Room

Minibar, in-room safe, individually decorated, individually furnished

Quadruple Room

  • 33 sq m
  • Sleeps 4

View all photos for Suite Junior

Minibar, in-room safe, individually decorated, individually furnished

Suite Junior

  • 47 sq m
  • Sleeps 2

View all photos for Double Room Standard

Minibar, in-room safe, individually decorated, individually furnished

Double Room Standard

  • 28 sq m
  • Sleeps 3

View all photos for Double Room Superior

Minibar, in-room safe, individually decorated, individually furnished

Double Room Superior

8.0 out of 10
Very good
(1 review)
  • 29 sq m
  • Sleeps 3

View all photos for Family Room (U)

Minibar, in-room safe, individually decorated, individually furnished

Family Room (U)

7.0 out of 10
Good
(43 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room (L)

Minibar, in-room safe, individually decorated, individually furnished

Standard Room (L)

8.4 out of 10
Very good
(11 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Standard Double Room (E)

Minibar, in-room safe, individually decorated, individually furnished

Standard Double Room (E)

9.4 out of 10
Exceptional
(3 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Deluxe Room (U)

Minibar, in-room safe, individually decorated, individually furnished

Deluxe Room (U)

7.2 out of 10
Good
(73 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Deluxe Room (L)

Minibar, in-room safe, individually decorated, individually furnished

Deluxe Room (L)

8.0 out of 10
Very good
(2 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Family Room (B2C-US)

Minibar, in-room safe, individually decorated, individually furnished

Family Room (B2C-US)

  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room (B2C-US)

Minibar, in-room safe, individually decorated, individually furnished

Deluxe Room (B2C-US)

  • 29 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Double Room (B2C-US)

Minibar, in-room safe, individually decorated, individually furnished

Double Room (B2C-US)

  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Junior Suite (B2C-US)

Minibar, in-room safe, individually decorated, individually furnished

Junior Suite (B2C-US)

  • 47 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room (Deluxe, U)

Minibar, in-room safe, individually decorated, individually furnished

Family Room (Deluxe, U)

7.2 out of 10
Good
(103 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Family Room (Deluxe, L)

Minibar, in-room safe, individually decorated, individually furnished

Family Room (Deluxe, L)

  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Family Room (Deluxe, B2C-US)

Minibar, in-room safe, individually decorated, individually furnished

Family Room (Deluxe, B2C-US)

  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Quadruple Room Superior with View

Minibar, in-room safe, individually decorated, individually furnished

Quadruple Room Superior with View

  • 33 sq m
  • Sleeps 4

View all photos for Family Room (L)

Minibar, in-room safe, individually decorated, individually furnished

Family Room (L)

7.0 out of 10
Good
(2 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds and 1 Twin Sofa Bed

View all photos for Family Room (E)

Minibar, in-room safe, individually decorated, individually furnished

Family Room (E)

  • 33 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Family Room (Deluxe, E)

Minibar, in-room safe, individually decorated, individually furnished

Family Room (Deluxe, E)

  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Deluxe Room (E)

Minibar, in-room safe, individually decorated, individually furnished

Deluxe Room (E)

10.0 out of 10
Exceptional
(1 review)
  • 29 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite (L)

Minibar, in-room safe, individually decorated, individually furnished

Junior Suite (L)

  • 47 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Bedrooms (U)

Minibar, in-room safe, individually decorated, individually furnished

Deluxe Room, 2 Bedrooms (U)

8.0 out of 10
Very good
(2 reviews)
  • 29 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds

View all photos for Double Room (C)

Minibar, in-room safe, individually decorated, individually furnished

Double Room (C)

  • 29 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Junior Suite (C)

Minibar, in-room safe, individually decorated, individually furnished

Junior Suite (C)

  • 47 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room (C)

Minibar, in-room safe, individually decorated, individually furnished

Family Room (C)

  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room (C)

Minibar, in-room safe, individually decorated, individually furnished

Deluxe Room (C)

7.0 out of 10
Good
(6 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Family Room (Deluxe | C)

Minibar, in-room safe, individually decorated, individually furnished

Family Room (Deluxe | C)

8.0 out of 10
Very good
(2 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Deluxe Room, Connecting Rooms (C)

Minibar, in-room safe, individually decorated, individually furnished

Deluxe Room, Connecting Rooms (C)

  • 29 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds

View all photos for Deluxe Room (B2C-CA)

Minibar, in-room safe, individually decorated, individually furnished

Deluxe Room (B2C-CA)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Family Room (Deluxe | B2C-CA)

Minibar, in-room safe, individually decorated, individually furnished

Family Room (Deluxe | B2C-CA)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Double Room (B2C-CA)

Minibar, in-room safe, individually decorated, individually furnished

Double Room (B2C-CA)

  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Family Room (B2C-CA)

Minibar, in-room safe, individually decorated, individually furnished

Family Room (B2C-CA)

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite (B2C-CA)

Minibar, in-room safe, individually decorated, individually furnished

Junior Suite (B2C-CA)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, Connecting Rooms (B2C-CA)

Minibar, in-room safe, individually decorated, individually furnished

Deluxe Room, Connecting Rooms (B2C-CA)

  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds

View all photos for Deluxe Room, 2 Bedrooms (B2C-US)

Minibar, in-room safe, individually decorated, individually furnished

Deluxe Room, 2 Bedrooms (B2C-US)

  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds

View all photos for Deluxe Room, Connecting Rooms (L)

Minibar, in-room safe, individually decorated, individually furnished

Deluxe Room, Connecting Rooms (L)

  • 29 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

View all photos for Double Room (Kids Free | C)

Minibar, in-room safe, individually decorated, individually furnished

Double Room (Kids Free | C)

8.0 out of 10
Very good
(1 review)
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Family Room (Deluxe | Kids Free | C)

Minibar, in-room safe, individually decorated, individually furnished

Family Room (Deluxe | Kids Free | C)

  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Family Room (Deluxe | Kids Free | B2C-CA)

Minibar, in-room safe, individually decorated, individually furnished

Family Room (Deluxe | Kids Free | B2C-CA)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Double Room (Kids Free | B2C-CA)

Minibar, in-room safe, individually decorated, individually furnished

Double Room (Kids Free | B2C-CA)

  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds

Deluxe Room, Connecting Rooms (E)

  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

Junior Suite (E)

  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Family Room -6 guests- Deluxe

  • 29 sq m
  • Sleeps 6

View all photos for Double Room (U)

Minibar, in-room safe, individually decorated, individually furnished

Double Room (U)

7.6 out of 10
Good
(140 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Junior Suite (U)

Minibar, in-room safe, individually decorated, individually furnished

Junior Suite (U)

  • 47 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Located on a private beach, Hotel Riu Bambu - All Inclusive is in Bávaro, a neighborhood in Punta Cana. Iberostar Golf Course and Cana Bay Golf Club are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Arena Gorda Beach and Macao Beach. Traveling with kids? Consider Sirenis Aquagames Water Park and Splash Water Park. Spend some time exploring the area's activities, including golfing. Visit our Punta Cana travel guide
Map
Playa Arena Gorda, Punta Cana, La Altagracia, 23000

What's nearby

  • Arena Gorda Beach
    Arena Gorda Beach
    6 min walk - 0.6 km
  • Beautiful tropical beach with coconut palms and blue sky. The picture was taken at the Bavaro beach, Punta Cana, Dominican Republic
    Bavaro Beach
    24 min drive - 12.0 km
  • Splash Water Park
    7 min walk - 0.6 km
  • Punta Blanca Golf Course
    13 min walk - 1.1 km
  • Iberostar Golf Course
    4 min drive - 2.2 km

Getting around

  • Punta Cana Intl. Airport (PUJ)
    31 min drive

Restaurants

  • Caney Buffet
    15 min walk
  • Bahia Principe Lobby Bar
    6 min drive
  • Yurta
    18 min walk
  • Restaurante Colonial
    8 min walk
  • Mikado
    6 min drive

About this property

Hotel Riu Bambu - All Inclusive

All-inclusive family-friendly property near Arena Gorda Beach
Close to Iberostar Golf Course, Hotel Riu Bambu - All Inclusive provides a free breakfast buffet, free water park access, and a nightclub. With a private beach, sun loungers, and scuba diving, this property is the perfect place to soak up some sun. Indulge in a manicure/pedicure, a body scrub, and a facial at Renova Spa, the onsite spa. Be sure to enjoy international cuisine at one of the 7 on-site restaurants. Fitness classes are offered at the health club; other things to do include volleyball, rowing/canoeing, and parasailing. Stay connected with free in-room WiFi, and guests can find other amenities such as 2 swim-up bars and 3 poolside bars.
Other perks include:
  • 5 outdoor pools and a children's pool, along with a waterslide and 2 swim-up bars
  • Free self parking
  • Tennis courts, babysitting (surcharge), and a billiards/pool table
  • Beach towels, a gift shop, and ATM/banking services
  • Guest reviews give top marks for the beach locale, pool, and helpful staff
Room features
All 1000 individually furnished rooms have comforts such as heated floors and laptop-friendly workspaces, as well as amenities like free WiFi and air conditioning. Guest reviews speak well of the clean rooms at the property.
Extra amenities include:
  • Recycling and LED light bulbs
  • Bathrooms with eco-friendly toiletries and shower/tub combinations
  • Flat-screen TVs with satellite channels
  • Wardrobes/closets, balconies, and heated floors

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included.

Food and beverages

All meals, snacks, and beverages included
Meals and beverages at companion properties

Water activities

Kayaking
Sailing
Snorkeling
Surfing/body boarding
Windsurfing

Land activities

Fitness facilities
Tennis
Volleyball

Lessons/classes/games

Aerobics

Entertainment

Access to offsite nightclubs
Theme parties

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • 2 swim-up bars
  • 3 poolside bars
  • 6 bars/lounges
  • 7 restaurants

Restaurants on site

  • Colonial
  • Hibachi
  • Olé
  • Palm Beach - Steakhouse
  • San Angelo

Things to do

  • 5 outdoor pools
  • Basketball
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Free water park
  • Full-service spa
  • Health club
  • Hot tub
  • Kayaking
  • Nightclub
  • Parasailing
  • Playground
  • Rowing/canoeing
  • Sailing
  • Scuba diving
  • Shopping
  • Surfing/bodyboarding
  • Tennis
  • TV in common areas
  • Volleyball
  • Waterslide
  • Windsurfing

Family friendly

  • 5 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free water park access
  • Grocery/convenience store
  • Playground
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Luggage storage

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • On a private beach

Full-service spa

  • 3 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant

More

  • 100% renewable energy
  • 3 floors
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic drinking straws
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heated floor
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests will receive an email within 2 weeks before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
When a room reservation includes a round-trip airport transfer at no charge, it's essential to respond to the supplier's message to arrange the shuttle service.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

ClubHotel Riu Bambu
ClubHotel Riu Bambu All Inclusive
ClubHotel Riu Bambu All Inclusive Punta Cana
ClubHotel Riu Bambu Punta Cana
Riu Bambu All Inclusive
Riu Bambu ClubHotel
Riu ClubHotel Bambu
Riu Bambu Punta Cana
Hotel Riu Bambu Punta Cana
Hotel Riu Bambu
Riu Bambu
Riu Bambu Dominican Republic
Hotel Riu Bambu All Inclusive Punta Cana
Hotel Riu Bambu All Inclusive
Riu Bambu All Inclusive Punta Cana
Riu Bambu All Inclusive All-inclusive property Punta Cana
Riu Bambu All Inclusive All-inclusive property
Riu Bambu Inclusive inclusive
Riu Bambu All Inclusive
Riu Bambu Inclusive Inclusive
Hotel Riu Bambu - All Inclusive Punta Cana
Hotel Riu Bambu - All Inclusive All-inclusive property

Frequently asked questions

Does Hotel Riu Bambu - All Inclusive have a pool?

Yes, this property has 5 outdoor pools and a children's pool.

Is Hotel Riu Bambu - All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel Riu Bambu - All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Riu Bambu - All Inclusive?

Check-out is at noon.

Are there all-inclusive benefits at Hotel Riu Bambu - All Inclusive?

Yes, the property is all-inclusive. All food and beverages are included, and activities include windsurfing, snorkeling, kayaking, and more.

Where is Hotel Riu Bambu - All Inclusive located?

Nestled on the beach, this Bávaro property is within a 10-minute walk of Splash Water Park and Arena Gorda Beach. Iberostar Golf Course and Punta Blanca Golf Course are also within 2 mi (3 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Riu Bambu - All Inclusive Reviews

7.8

Good

7.8

Cleanliness

7.8

Amenities

8.0

Staff & service

7.4

Property conditions & facilities
Rating 10 - Excellent. 1116 out of 2561 reviews
Rating 8 - Good. 547 out of 2561 reviews
Rating 6 - Okay. 418 out of 2561 reviews
Rating 4 - Poor. 238 out of 2561 reviews
Rating 2 - Terrible. 242 out of 2561 reviews

Reviews

Verified

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We spent 10 days and loved it! Staff was very friendly!
Stayed 9 nights in Feb 2026
Verified

8/10 Good

Elise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite a large resort, our room was further back so quite a bit of walking but I actually think it made for good exercise when most of your time is spent lounging at the beach.
Stayed 5 nights in Mar 2026
Verified

8/10 Good

Shannan

The pools were awesome!
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Estrella

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are small but they kept them super clean
Stayed 6 nights in Mar 2026
Verified

6/10 Okay

Robert

Liked: Staff & service
Nice pool and swim up bar…. Closes at 6pm
Stayed 4 nights in Mar 2026
Verified

8/10 Good

Elijah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean staff. Great workers.
Stayed 3 nights in Mar 2026
Verified

8/10 Good

Donald

Liked: Cleanliness
All was good room was clean. Staff was friendly. Everything was fine. I liked that the beach entry was close to the walkway. Good for family vacation with children. Good value.
Stayed 3 nights in Mar 2026
Verified

6/10 Okay

Janet

Liked: Cleanliness, staff & service, amenities
Overall our stay was good once we moved rooms due to daily complaint of the w.c not working! Pools great! Gardens very well looked after! The rooms are a little tired and could do with some work but kept clean! Buffet pretty good considering the amount of people! Entertainment is very poor!
Stayed 10 nights in Mar 2026
Verified

6/10 Okay

Alexis

Liked: Amenities
The room was not what I expected. It gave more of a motel than hotel vibe. The food was average often was hard to get different options. Beach view and pools were nice as well as the over all staff.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Bilenko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
3 nice pools, fresh food and kind stuff
Stayed 7 nights in Jan 2026
Verified

8/10 Good

Andrew

Liked: Cleanliness, amenities, property conditions & facilities
Staff was amazing, friendly and always entertaining!!
Stayed 7 nights in Dec 2025
Verified

2/10 Terrible

Monique

Disliked: Staff & service
They gave a random person from a different resort a key to my room because they “were looking for me” and food was horrible The room was clean and nice. Hire more people that speak English instead of having people look for there and room for 30 minutes and staff is unable to help do better.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Melba

Liked: Cleanliness, amenities, property conditions & facilities
Love the cleanliness,staff are very nice and I enjoyed staying for one week with my husband..coming back in the future.God bless you all🙏🌈👍
Stayed 6 nights in Jan 2026
Verified

10/10 Excellent

Gonzalo

Liked: Cleanliness, amenities, property conditions & facilities
Excellent service. Very friendly staff
Stayed 9 nights in Dec 2025
Verified

10/10 Excellent

Stacey

Liked: Cleanliness, amenities, property conditions & facilities
The staff was amazing very friendly resort was beautiful food was delicious
Stayed 7 nights in Nov 2025
Verified

10/10 Excellent

Yvette

Staff was courteous, food options could be better but was good
Stayed 5 nights in Nov 2025
Verified

10/10 Excellent

kotone

Liked: Cleanliness, property conditions & facilities
All of staffs were so kind and friendly. And also the restaurants facilities were clean too. If you want to do some activities, don’t have to worry about it before travel just go then they’ll help you! Quality was amazing! I really wanna go again!
Stayed 3 nights in Jan 2026
Verified

4/10 Poor

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Pros: the wait staff and cleaning crew was great, professional and friendly. Cons: The TV in the room didn't work, I told them everyday about this and nothing changed. The food is horrible. Would I go back? No.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Viviana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff, clean rooms and hotel
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

James

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful staff Well trained professionals Very nice people
Stayed 5 nights in Dec 2025
Verified

8/10 Good

Jade

Liked: Cleanliness, staff & service
The place is nice but extremely big everything is a trek. The water park is awesome and pools are extremely nice the rooms are subpar and the food is good just doesn’t change in variety from day to day too much. The most disappointing thing was the night time entertainment for families. If there was anything it didn’t start till 8/830 and normally was just a singer or something. i just wish it was more of an inclusive vibe and fun activities i guess like were use to.
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Generosa

Liked: Cleanliness, amenities, property conditions & facilities
Everything was great. The employees were very nice. Great service . My family and I loved it
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Alberto

Liked: Cleanliness, property conditions & facilities
It was a great adventure, thanks!
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Sonia Aracely

The staff very friendly
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Chiffon

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful Resort. Friendly Staff. Everything was clean and this was the perfect vacation vibe.
Stayed 4 nights in Nov 2025