6/10
The resort was great the workers were very friendly and made sure everyone was having a good time. The only problem i had was a roach was found in my room and a roach also appeared in my aunts room as well.... when i went to the lobby to complain about it.. they just told us they will send someone to exterminate and kill the roach.. but they never confirmed that the roach was gone. I had to sleep that night knowing there was a huge roach in my room the next day when we were getting ready for bed, we found the dead roach. They denied to change our room nor did they accommodate us with a free massage. At least we received nothing for the inconvenience. Also, we overheard workers talking in Spanish that they've seen a roach as well. They were speaking very loudly in the buffet not knowing we also spoke Spanish.
Kasandra M
أقام 3 ليالٍ في شهر يونيو عام 2025