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Casa Brunella Hotel Boutique

3.5 star property
Colonial hotel with free breakfast and spa services

Choose dates to view prices

Casa Brunella Hotel Boutique in Downtown Querétaro is perfect for relaxation. Book spa treatments, enjoy continental breakfast, or visit the on-site bar and restaurant. Helpful staff assist with luggage storage and arrange local tours for guests wanting to explore.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Spa
  • Pet friendly
  • Air conditioning
  • Housekeeping

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Single Room

Single Room | Minibar, in-room safe, blackout drapes, free WiFi

Single Room

8.8 out of 10
Excellent
(3 reviews)

Highlights

Air conditioning
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Hydromassage showerhead
Minibar
Coffee/tea maker
Digital channels
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room

Double Room | Minibar, in-room safe, blackout drapes, free WiFi

Double Room

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Air conditioning
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Hydromassage showerhead
Minibar
Coffee/tea maker
Digital channels
  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Master Suite

Master Suite | Minibar, in-room safe, blackout drapes, free WiFi

Master Suite

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Hydromassage showerhead
Minibar
Coffee/tea maker
Digital channels
  • 25 sq m
  • Sleeps 3
  • 1 King Bed OR 1 Twin Sofa Bed

View all photos for Junior Suite

Junior Suite | Minibar, in-room safe, blackout drapes, free WiFi

Junior Suite

10.0 out of 10
Exceptional
(5 reviews)

Highlights

Air conditioning
Flat-screen TV
Renovated in 2017
Blackout drapes/curtains
Separate bedroom
Private bathroom
Hydromassage showerhead
Minibar
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
Calle Venustiano Carranza No. 37, Colonia Centro, Querétaro, QUE, 76000

What's nearby

  • Plaza de Armas - 5 min walk - 0.5 km
  • Zenea Garden - 7 min walk - 0.6 km
  • Aqueduct of Santiago de Querétaro - 10 min walk - 0.9 km
  • Alameda Hidalgo Park - 10 min walk - 0.9 km
  • Josefa Ortiz de Domínguez Auditorium - 14 min walk - 1.2 km

Getting around

  • Queretaro Intl. Airport (QRO) - 41 min drive

Restaurants

  • ‪Carnitas Los Gordos - ‬1 min walk
  • ‪Trattoria La Nonna - ‬1 min walk
  • ‪Dodo Café Cóctel Bar - ‬1 min walk
  • ‪Cafeteria La Palma - ‬1 min walk
  • ‪Los Picapiedra - ‬2 min walk

About this property

Casa Brunella Hotel Boutique

Hotel near Aqueduct of Santiago de Querétaro
Free continental breakfast, a bar, and a restaurant are just a few of the amenities provided at Casa Brunella Hotel Boutique. Treat yourself to a Swedish massage or other spa services. Stay connected with free in-room WiFi.
You'll also find perks like:
  • A roundtrip airport shuttle (surcharge), smoke-free premises, and a front-desk safe
  • Luggage storage, a 24-hour front desk, and tour/ticket assistance
Room features
All guestrooms at Casa Brunella Hotel Boutique have comforts such as air conditioning, as well as amenities like free WiFi and safes.
More conveniences in all rooms include:
  • Bathrooms with hydromassage showers and free toiletries
  • Flat-screen TVs with premium channels
  • Wardrobes/closets, coffee/tea makers, and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Roundtrip airport shuttle (surcharge)

Food and drink

  • Free continental breakfast available daily 9:00 AM to noon
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • BiteBox

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Spa

  • Hot stone massages
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • No elevator
  • Well-lit path to entrance

More

  • 1 building
  • 1 floor
  • Colonial architecture
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 18 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children may not be eligible for complimentary breakfast
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Pet deposit: MXN 500 per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Hotel Nena Querétaro Queretaro
Nena Querétaro Queretaro
Nena Querétaro
Hotel Nena Querétaro
Casa Brunella Queretaro
Casa Brunella Hotel Boutique Hotel
Casa Brunella Hotel Boutique Querétaro
Casa Brunella Hotel Boutique Hotel Querétaro

Frequently asked questions

Is Casa Brunella Hotel Boutique pet-friendly?

Yes, this hotel allows cats and dogs (limit 1 total) with a maximum weight of up to 18 lbs per pet. There's a deposit of MXN 500 per day. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

This hotel doesn't offer parking.

What time is check-in at Casa Brunella Hotel Boutique?

Check-in start time: 3 PM; Check-in end time: 11:00 PM. Late check-in is available during limited hours.

What time is check-out at Casa Brunella Hotel Boutique?

Check-out is at noon.

Does Casa Brunella Hotel Boutique provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Casa Brunella Hotel Boutique located?

Located in Downtown Querétaro, this hotel is within a 15-minute walk of Plaza de Los Fundadores and Aqueduct of Santiago de Querétaro. Convent and Temple of Santa Cruz and Temple of Santa Cruz are also within 5 minutes.

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Casa Brunella Hotel Boutique Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 169 out of 232 reviews
Rating 8 - Good. 40 out of 232 reviews
Rating 6 - Okay. 17 out of 232 reviews
Rating 4 - Poor. 2 out of 232 reviews
Rating 2 - Terrible. 4 out of 232 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Elsa

Liked: Cleanliness, property conditions & facilities
Unique boutique hotel with eccentric decor and spacious room. Centrally located
Stayed 1 night in Nov 2025

10/10 Excellent

Rocio

Liked: Cleanliness, staff & service, property conditions & facilities
Loved it. All were friendly and i felt safe.
Stayed 3 nights in Oct 2025

10/10 Excellent

Sabino

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was very clean and bed was comfortable. Breakfast was awesome. Thanks
Stayed 1 night in Sep 2025

10/10 Excellent

Rosio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small boutique hotel with a lot of charm. Room was big and spacious and super clean. Room included free breakfast which was really good. Right in the middle of town and walking distance to pretty much everything.
Stayed 1 night in Jul 2025

8/10 Good

gerardo g.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Great location friendly staff
Stayed 1 night in Dec 2024

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful city and excellent restaurants. This hotel is perfectly located for walking and site seeing.
Stayed 3 nights in Feb 2025

10/10 Excellent

Daniela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location, great breakfast, near everything
Stayed 1 night in Feb 2024

10/10 Excellent

Edmundo

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was super helpful. Location is excellent, short walk to center of town and great dining options.
Stayed 1 night in Mar 2025

8/10 Good

Jonathan

Nice small hotel, great water pressure , but the hydro massage was basically useless, but the room was very comfortable.
Stayed 1 night in Jun 2025

10/10 Excellent

kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Absolutely amazing Hotel!

We absolutely love this hotel! From the friendliness of the people working there, to the amazing comfort and size and cleanliness of the rooms, to the amazing free breakfast every morning, it was all wonderful! We loved every second, and will stay there again. Thank you, thank you thank you! Highly recommend this hotel. A+++!
Stayed 3 nights in Jun 2025

10/10 Excellent

Zaida

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and quiet! They go above and beyond for the guest!
Stayed 3 nights in Jan 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Great location in the heart of Queretaro Historic District. Super-friendly staff, very comfortable room, breakfast included. Can't wait to come back!
Stayed 3 nights in May 2023

10/10 Excellent

Violeta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I can always come back here!
Stayed 3 nights in Nov 2024

10/10 Excellent

Gypsie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay.

The room was great but could use a little more lighting I found the lighting to be dim.
Stayed 3 nights in Sep 2023

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities
Small place
Stayed 4 nights in Jun 2024

10/10 Excellent

GUILLERMO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 4 nights in May 2024

8/10 Good

Arturo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall was good
Stayed 2 nights in Nov 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We have been staying here at least twice a year for four years. We have noticed a bit of a decline, maybe a change of ownership. We didn’t have hit water in the room for some time although they did remedy it and we arrived later than usual and had no parking nearby. We love that it is pet friendly. We are disappointed in the change of restaurant. We were there when they built the first one and it was so beautiful and classy and the food was delicious and now it is garish orange and basically a fast food burger joint but the area is safe beautiful and convenient. The staff is always very nice
Stayed 1 night in Jul 2025

10/10 Excellent

Ramon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelent service.
Stayed 2 nights in Oct 2023

10/10 Excellent

Emmanuel

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Apr 2025

6/10 Okay

Perry

Liked: Cleanliness, staff & service, property conditions & facilities
Had a problem not being able to get hot water in shower.
Stayed 2 nights in Mar 2025

10/10 Excellent

Filiberto

Liked: Cleanliness, staff & service, amenities
Nice rooms and furniture. Improvement needed on the restroom. No toilett paper holder. It was broken before our arrival and not fixed. Shower broken on the valve to open the water.
Stayed 1 night in Jun 2024

10/10 Excellent

Dulce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
n/a
Stayed 2 nights in Dec 2023

10/10 Excellent

Alejandra

Liked: Cleanliness, amenities, property conditions & facilities
El personal es súper amable y lindos. La habitación muy bonita, cama cómoda, con aire acondicionado y calefacción, buen tamaño y amenidades. El desayuno muy rico. Hay un bar alado del hotel y se llega a escuchar la música, sin embargo el ruido que llega es leve.
Stayed 2 nights in Nov 2025

10/10 Excellent

MARIA TERESA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy limpio, habitación amplia, servicio cordial. Hace falta mantenimiento
Stayed 1 night in Sep 2025