Skip to main content

Gran Hotel de Querétaro

3.5 star property
Colonial hotel in Querétaro with a 24-hour front desk

Choose dates to view prices

Gran Hotel de Querétaro, in Downtown Querétaro, is ideal for business and leisure travelers. Nearby is the Josefa Ortiz de Domínguez Auditorium. Guests enjoy in-room WiFi, bike rentals, and attentive concierge services for effortless city exploration.
VIP Access

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Air conditioning
  • Housekeeping
  • 24/7 front desk
  • Laundry
  • Free WiFi
  • Business services

Get more when you're a member

  • Save 15% or more on select VIP Access properties when you reach Silver tier or above
  • Experience top-rated quality and exceptional service
  • Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Panoramic Suite, 1 King Bed, City View

Panoramic Suite, 1 King Bed, City View | In-room safe, desk, blackout drapes, soundproofing

Panoramic Suite, 1 King Bed, City View

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Plasma TV
Separate bedroom
Ceiling fan
Blackout drapes/curtains
Hair dryer
  • 78 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Suite, 2 Queen Beds, City View

Superior Suite, 2 Queen Beds, City View | In-room safe, desk, blackout drapes, soundproofing

Superior Suite, 2 Queen Beds, City View

8.8 out of 10
Excellent
(14 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Plasma TV
Separate bedroom
Ceiling fan
Blackout drapes/curtains
Hair dryer
  • 25 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Suite, 1 King Bed, City View

In-room safe, desk, blackout drapes, soundproofing

Superior Suite, 1 King Bed, City View

10.0 out of 10
Exceptional
(5 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Plasma TV
Blackout drapes/curtains
Ceiling fan
Hair dryer
Private bathroom
  • 25 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Suite, 2 Double Beds, City View

Superior Suite, 2 Double Beds, City View | In-room safe, desk, blackout drapes, soundproofing

Superior Suite, 2 Double Beds, City View

8.6 out of 10
Excellent
(13 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Plasma TV
Blackout drapes/curtains
Ceiling fan
Hair dryer
Private bathroom
  • 25 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Comfort Room, 1 King Bed

In-room safe, desk, blackout drapes, soundproofing

Comfort Room, 1 King Bed

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Plasma TV
Blackout drapes/curtains
Ceiling fan
Hair dryer
Private bathroom
  • 41 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 2 Queen Beds

Executive Suite, 2 Queen Beds | In-room safe, desk, blackout drapes, soundproofing

Executive Suite, 2 Queen Beds

8.0 out of 10
Very good
(3 reviews)

Highlights

Soundproofed
Air conditioning
Plasma TV
Separate bedroom
Ceiling fan
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 72 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

In-room safe, desk, blackout drapes, soundproofing

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Air conditioning
Plasma TV
Blackout drapes/curtains
Ceiling fan
Hair dryer
Private bathroom
Coffee/tea maker
  • 25 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double Room, 2 Double Beds

In-room safe, desk, blackout drapes, soundproofing

Standard Double Room, 2 Double Beds

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Plasma TV
Blackout drapes/curtains
Ceiling fan
Hair dryer
Private bathroom
Coffee/tea maker
  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed | In-room safe, desk, blackout drapes, soundproofing

Executive Suite, 1 King Bed

Highlights

Soundproofed
Air conditioning
Plasma TV
Separate bedroom
Ceiling fan
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 72 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

You may also like

Ad
Terrace/patio

Casa Oxa Hotel

Downtown Querétaro
  • Pool
  • Spa
  • Pet friendly
  • Free WiFi
9.8 out of 10, Exceptional, 165 reviews
Casa Oxa Hotel

About the neighborhood

Map
Juaréz Sur No. 5, Querétaro, QUE, 76000

What's nearby

  • Alameda Hidalgo Park - 10 min walk - 0.9 km
  • Aqueduct of Santiago de Querétaro - 17 min walk - 1.5 km
  • Puerta la Victoria - 19 min walk - 1.6 km
  • Josefa Ortiz de Domínguez Auditorium - 6 min drive - 1.9 km
  • Corregidora Stadium - 9 min drive - 5.7 km

Getting around

  • Queretaro Intl. Airport (QRO) - 37 min drive

Restaurants

  • ‪Hank's Querétaro - ‬1 min walk
  • ‪Vips - ‬1 min walk
  • ‪Restaurante La Llave - ‬2 min walk
  • ‪Gorditas Del Portal - ‬1 min walk
  • ‪Loncheria Las Tortugas - ‬3 min walk

About this property

Gran Hotel de Querétaro

Hotel located in Downtown Querétaro
Gran Hotel de Querétaro provides amenities like dry cleaning/laundry services and a business center. Guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Concierge services, a banquet hall, and tour/ticket assistance
  • Smoke-free premises, meeting rooms, and free newspapers
  • Luggage storage and a 24-hour front desk
  • Guest reviews say great things about the helpful staff and location
Room features
All guestrooms at Gran Hotel de Querétaro offer thoughtful touches such as laptop-compatible safes and air conditioning, as well as amenities like free WiFi and sound-insulated walls.
More amenities include:
  • Bathrooms with showers and free toiletries
  • 32-inch plasma TVs with cable channels
  • Wardrobes/closets, coffee/tea makers, and ceiling fans

Similar properties

Property entrance
Hotel Madero
  • Parking included
  • Free WiFi
  • Air conditioning
  • Breakfast available
9.4 out of 10, Exceptional, 593 reviews
Hotel Madero

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour offsite parking (MXN 220 per night)

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting rooms

Accessibility

  • Area rugs in public areas
  • Area rugs in room
  • No elevator

More

  • 2 floors
  • Banquet hall
  • Colonial architecture
  • Locally-owned and organized tours and activities
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch plasma TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 5:30 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Nearby parking fee: MXN 220 per night(33 ft away; open 24 hours)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators

Property is also known as

Gran de Querétaro
Gran de Querétaro Queretaro
Gran Hotel de Querétaro
Gran Hotel de Querétaro Queretaro
Gran Hotel Querétaro Queretaro
Gran Hotel Querétaro
Gran Querétaro Queretaro
Gran Querétaro
Gran Hotel de Querétaro Hotel
Gran Hotel de Querétaro Querétaro
Gran Hotel de Querétaro Hotel Querétaro

Frequently asked questions

Is Gran Hotel de Querétaro pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Gran Hotel de Querétaro?

Check-in start time: 3 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Gran Hotel de Querétaro?

Check-out is at noon.

Where is Gran Hotel de Querétaro located?

Located in Downtown Querétaro, this hotel is steps from Zenea Garden, Querétaro Regional Museum, and San Francisco Temple. San Jose de Gracia Temple and Querétaro Museum of Art are just steps away.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Gran Hotel de Querétaro Reviews

9.0

Wonderful

9.2

Cleanliness

9.2

Location

9.2

Staff & service

9.0

Eco-friendliness

9.0

Property conditions & facilities
Rating 10 - Excellent. 647 out of 1003 reviews
Rating 8 - Good. 230 out of 1003 reviews
Rating 6 - Okay. 75 out of 1003 reviews
Rating 4 - Poor. 36 out of 1003 reviews
Rating 2 - Terrible. 15 out of 1003 reviews

Reviews

10/10 Excellent

Roger

Liked: Cleanliness, property conditions & facilities
Wonderful hotel, with kind and welcoming staff. The hotel is in the center of the best part of the city. It’s beautiful, clean, and spacious rooms.
Stayed 1 night in Oct 2025

10/10 Excellent

Anthony

Liked: Cleanliness, amenities, property conditions & facilities
The staff were very helpfull and the room was as expected, the building boasts grand hallways and high ceilings.
Stayed 1 night in Nov 2025

10/10 Excellent

Sherry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view was really nice, but it is right on a busy plaza. We wee there on a weekend night and it was a bit noisy. It didn't bother us too much but it was far from peaceful. We really enjoyed our stay.
Stayed 1 night in Oct 2025

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All great
Stayed 2 nights in Oct 2025

10/10 Excellent

maria

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful, clean, perfect location! Grear customer service! Recommend this place.
Stayed 1 night in Jun 2025

10/10 Excellent

Lorena

Liked: Cleanliness, staff & service, property conditions & facilities
I love this hotel!
Stayed 1 night in Dec 2024

10/10 Excellent

Fatima

Liked: Cleanliness, amenities, property conditions & facilities
Hotel was nice, but carpet should be replaced due to musty order. Location was great but in the evening. There’s a clown show just a few feet away with super loud speakers making it hard to have a quiet night sleep.
Stayed 5 nights in Oct 2025

2/10 Terrible

Brenda

Disliked: Cleanliness, amenities, property conditions & facilities
Needs attention and deep cleaning.
Stayed 6 nights in Oct 2025

10/10 Excellent

EFRAIN

Liked: Cleanliness, property conditions & facilities
Excellent area.
Stayed 3 nights in Dec 2024

10/10 Excellent

JOEL

Liked: Staff & service, amenities, property conditions & facilities
Beautiful Property
Stayed 1 night in Jan 2025

10/10 Excellent

VALERIA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente
Stayed 1 night in Mar 2025

10/10 Excellent

MIYEON

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overally great hotel. Huge room with classic interier. Just one thing that the sound of bell made me cannot sleep. I think the bell activates every quarter of an hour🙂‍↕️
Stayed 1 night in Aug 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Charming colonial building in the middle of town. Can't beat those lofty vaulted ceilings!
Stayed 2 nights in Feb 2025

10/10 Excellent

Alberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and amazing service and cleanliness. Definitely recommend!
Stayed 3 nights in May 2024

10/10 Excellent

Gavin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are large as are hallways and the staff are very attentive and helpful. There two great restaurants on the main floor. Location is excellent in the centre of the city.
Stayed 1 night in May 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Well kept. The bilingual staff was very helpful.
Stayed 4 nights in Apr 2024

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, great staff and central location. Only downside is that the rooms with a view can be a little loud, but again that's expected due to its location. Additionally, rooms with no view can be stuffy especially if it's warm. There is ac so it helps
Stayed 2 nights in Feb 2025

2/10 Terrible

Marie

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is not a 5 star hotel. It is dirty, disgusting, falling apart and run down. The carpet was stained and the bedding was stained. This hotel looked like a motel in one of the worst movies you could ever imagine..
Stayed 1 night in Jul 2025

8/10 Good

David

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The hotel is good. Could be a truly great hotel, the building has SO MUCH POTENTIAL. But it’s a bit dated. Nonetheless, if the hotel is simply to sleep and rest, shower, and have your stuff, this hotel is great. Fantastic staff.
Stayed 3 nights in Jun 2024

10/10 Excellent

Cora

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Love

This hotel is absolutely gorgeous, the staff are so polite and helpful, and omg the free espresso! This hotel was such a relief and truly turned our trip around. And oh oh oh the view of the square, and Hank's...
These are from our room!
Stayed 3 nights in Nov 2024

6/10 Okay

Ruth Garcia

Liked: Cleanliness, staff & service
Hotel was comfortable, clean, well located and within walking distance of many thing. However, our room was loud where you could hear street noise and church bells. Towels were thin.
Stayed 2 nights in Sep 2024

4/10 Poor

Roberto

Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Na
Stayed 2 nights in Mar 2025

4/10 Poor

PAUL

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Shabby, rundown, noisy and dark

Shabby condition: stained carpets, surly staff Choice between room with ! NO NATURAL LIGHT ! or noisy room overlooking square It absolutely shouldn't be considered 5 stars
Stayed 2 nights in Mar 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay at Gran Hotel

Check in was absolutely easy! The hotel lobby and hall ways are extremely nice and fancy. The rooms are spacious, but you can tell certain things are old/cheap. To be picky, the iron and board were very cheap and it was hard to iron shirts. Lastly, the air conditioning unit didn’t really work. Aside from these things. It was a good stay.
Stayed 2 nights in Jun 2024

8/10 Good

Jorge Hinojosa

Liked: Cleanliness, amenities, property conditions & facilities
El hotel es excelente, buena ubicación . Personal muy atento. Pero un poco ruidoso por estar en una zona Centrica.
Stayed 2 nights in Nov 2025