"Overall, I had a comfortable stay. The hotel was clean, full of historic charm, and conveniently located close to the main attractions.
The biggest disappointment was the level of customer service. Unfortunately, nearly every staff member I interacted with—from the front desk to the restaurant—came across as unfriendly and uninterested in welcoming guests. Simple questions were often met with brief, impersonal responses and little to no warmth. Basic courtesies such as “please,” “thank you,” or...
"The hotel is not close to the city center (it's a 20' ride to Zagreb's main attractions) but it is in a commercial zone surrounded by malls that you can walk to with plenty of shopping and dining options.
Our room was modern, spacious and there was plenty of light. The mattress was sturdy and comfortable. It had a mini fridge though no microwave. The bathroom had a shower and some toiletries.
One of the reasons we chose this hotel was the pool and it did not disappoint. Our son enjoyed it very...
"We had a lovely 2 day/night stay here and we felt very well taken care of from the arranged taxi pick up at 1am, which ended up being 2am as the flight was delayed our driver Saša was welcoming and pleasant, a gentleman. Breakfast was lovely and tasty in the outdoor patio. The only thing that I would mention to perhaps tend to would be brighter lights in the hallways. Just a level up would be good if you want to keep the dim obviance. Everything was lovely and we are grateful for this...
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.