Atrium Ambiance Hotel

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Luxury
VIP Access
4.0 star property
9.0

Wonderful

Serene escape near beach and city

Perfectly situated near the beach and city center, this hotel offers a serene urban escape with spotlessly clean rooms and comfortable beds. Delight in a fabulous breakfast and unwind at the bar, where attentive staff ensure every evening is memorable.

Popular amenities

  • Pool
  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
The current price is AED 290
AED 371 total
includes taxes & fees
25 Oct - 26 Oct

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Standard Room

A hotel room with a bed, a desk, a chair, a TV, and a window with curtains.

Standard Room

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Room

A modern hotel room with a large bed, a wooden headboard, a small seating area, and a view of the beach.

Superior Room

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 22 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Room, Pool View

A balcony with a glass railing, a white chair, a small table with two glasses of orange juice, and a view of a swimming pool and other buildings.

Deluxe Room, Pool View

8.0 out of 10
Very good
(1 review)
  • 22 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Room, Pool View

A hotel room with a bed, a desk, a chair, a TV, and a balcony with a view.

Standard Room, Pool View

  • 20 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Room, Pool View

A hotel room with a large bed, a wooden wardrobe, and a painting of a landscape on the wall.

Superior Room, Pool View

9.0 out of 10
Wonderful
(2 reviews)
  • 22 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Junior Suite, Jetted Tub

A hotel room with a large bed, a desk, and a view of a beach with a boat.

Junior Suite, Jetted Tub

  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Executive Suite, Jetted Tub

A modern hotel room with a large bed, a desk, a wardrobe, and a view of the sea.

Executive Suite, Jetted Tub

  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

View all photos for Standard Single Room

A hotel room with a bed, a desk, a chair, a TV, and a window with curtains.

Standard Single Room

  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Room

A modern hotel room with a bed, a desk, a wardrobe, and a view of the sea.

Deluxe Room

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 22 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

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About the neighborhood

Located in New Town, a neighborhood in Rethymno, Atrium Ambiance Hotel is in the suburbs and near the beach. Great Gate and Venetian Loggia are local landmarks, and some of the area's activities can be experienced at Rethymno Marina and Port of Rethymnon. Looking to get your feet wet? Parasailing and windsurfing adventures can be found near the property. Visit our Rethymno travel guide
Map
M. Portaliou 24, Rethymno, Crete, 74133

What's nearby

  • A beach at sunset with waves crashing onto the shore and a ship in the distance.
    Blue Beach
    3 min walk - 0.3 km
  • A harbor with several boats docked, a flag on one boat, and buildings in the background.
    Rethymnon Venetian Port
    19 min walk - 1.6 km
  • Town Beach
    3 min walk - 0.3 km
  • Rethymnon Town Hall
    15 min walk - 1.3 km
  • Rethymnon Cathedral
    19 min walk - 1.6 km

Getting around

  • Nikos Kazantzakis Airport (HER)
    75 min drive

Restaurants

  • Häagen-Dazs
    5 min walk
  • Moka
    5 min walk
  • Κατσαρολάκι
    6 min walk
  • Παραλία Ρεθύμνου (Rethymno Beach)
    7 min walk
  • Barrio The Neighbourhood Cafe - Kallithea
    4 min walk

About this property

Atrium Ambiance Hotel

  • Upscale hotel located in New Town
  • Consider a stay at Atrium Ambiance Hotel and take advantage of free continental breakfast, a terrace, and a coffee shop/cafe. Treat yourself to a massage at the onsite spa. The on-site international cuisine restaurant, Oinos, offers lunch and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as a garden and a library.
  • Additional perks include:
    • An outdoor pool along with pool umbrellas
    • A roundtrip airport shuttle (surcharge), express check-out, and express check-in
    • A computer station, a front-desk safe, and a banquet hall
    • 1 meeting room, an elevator, and barbecue grills
  • Room features
  • All 121 rooms include comforts such as air conditioning, as well as thoughtful touches like free WiFi and safes.
  • Other amenities include:
    • Designer toiletries and hair dryers
    • 28-inch flat-screen TVs with satellite channels
    • Balconies, refrigerators, and electric kettles

Awards and affiliations

  • Sustainability Certifications
  • This property is certified by this third-party sustainability certification scheme: Green Key (Foundation for Environmental Education). For more information on what this certification requires and verifies, please visit their website.

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Frequently asked questions

Does Atrium Ambiance Hotel have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Atrium Ambiance Hotel?

As of 23 October 2026, prices found for a 1-night stay for 2 adults at Atrium Ambiance Hotel on 25 October 2026 start from AED 290, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Atrium Ambiance Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

There is free parking nearby.

What time is check-in at Atrium Ambiance Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Atrium Ambiance Hotel?

Check-out is at noon. Late check-out is available for EUR 25.00 (subject to availability).

Does Atrium Ambiance Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Atrium Ambiance Hotel located?

Located in New Town, this spa hotel is within a 5-minute walk of Blue Beach and Town Beach. St. Anthony Gorge and Paleontological Museum are also within 15 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Atrium Ambiance Hotel Reviews

9.0

Wonderful

9.4

Cleanliness

8.6

Location

9.4

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 66 out of 110 reviews
Rating 8 - Good. 37 out of 110 reviews
Rating 6 - Okay. 5 out of 110 reviews
Rating 4 - Poor. 0 out of 110 reviews
Rating 2 - Terrible. 2 out of 110 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean modern hotel Good area to walk to old town Breakfast good
Stayed 2 nights in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff friendly and helpful. Rooms cleaned on a daily basis
Stayed 7 nights in Oct 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Clean rooms and excellent breakfast. However, no parking in the area with or without pay. The only amenity was the discount to their night dinner. Poor location. I would not recomend using this hotel.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel all in all. Worth mentioning: great breakfast and location!
Stayed 11 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern hotel, good service, the breakfast was amazing
Stayed 4 nights in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recently renovated, very clean. Very courteous and helpful personnel.
Stayed 2 nights in May 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
The staff at the hotel are extremely nice and helpful, going out of their way to offer help and advice. We were also particularly surprised and grateful when a cake and sparkling wine was delivered by room service to mark my daughters birthday, it was a really nice touch. Our room wss nice and clean, plus very comfortable. The added bonus of a TV that let us stream from our devices was nice too. Food was in the main nice/good. We only ate at breakfast and dinner, so only had the buffet food. There was a great salad selection each night and a variety of local foods, plus pasta. Thr pool unfortunately I felt lets the hotel down. As the name suggests, it is an attrium, so it is completely surrounded by the hotel..this means it is a bit shaded at times, but main issue is it was unfortunately not the clearest and had signs that it needed a bit more cleaning along the sides where green algae was starting to show. Other things to consider - it is in a built up area , so there is a bit of street noise and parking is on the street. We didnt struggle to find a space , but did feel like we got lucky. Its a nice hotel though, and very close to the beach. It worked as a good base for our trip around the Island.
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff. No coffee or tea making facilities
Stayed 4 nights in Jun 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant stay

Nice hotel in good location. Staff friendly and rooms small but nice. A kettle in the room but no tea or coffee sachets. The swimming pool was too dirty to use (cloudy and with sand) and mostly in the shade. Location good near the beach and the old town. Of course this makes it noisy - light sleepers might need earplugs!
Stayed 1 night in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room spotlessly clean, comfortable beds and choice of pillows! Fabulous breakfast. Location perfect. Only thing that let the room down was lack of usable storage space for clothes. Large wardrobe but only a few hangers and no drawers large enough to put clothes in.
Stayed 7 nights in May 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was fine , thank you the Atrium Hotel Thank you Atrium Hotel for the surprises on my and my wife's birthday.
Stayed 14 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Wunderful!
Stayed 9 nights in May 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is great location and has the best staff. They always go the extra mile to help you. They always so helpful.
Stayed 5 nights in Jul 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Exceptional

This is my second trip to the Atrium Ambiance Hotel and it didn't disappoint. The room was great and the hotel is in a good location, close to the beach and not too far from the centre of Rethymno. All staff were charming and helpful and I would like to say a special thanks to the bar staff Sissy and Nikos who were really lovely and looked after us every evening. Would definitely recommend it to family and friends.
Stayed 7 nights in Jul 2023
Verified review

8/10 Good

Pros: -The Dutch receptionist is the biggest asset of this hotel! She was so nice and helpful! -Clean hotel and modern enough -Plenty of sunloungers available all the time -best fresh orange juice and tzatziki I ever had -good poolside cocktails Cons: - The waiting staff are very rude. Especially the tall blonde lady. She needs to remember this is a hotel restaurant not an army canteen. - the room and bathroom are tiny. I booked a superior room. There is barely any room to move in the bathroom. The shower is good and spacious though. - food is only ok. Nothing special and just a few dishes to choose from. We did find something to eat though every night. - desserts are poor but there was watermelon at breakfast and dinner. - cleaners always forgot to give us 2 large bathroom towels and would just leave 1 large and 2 small towels. We asked reception to give us another towel one night and they had none..very annoying as it happened almost every day.
Stayed 11 nights in Sep 2020
Verified review

2/10 Terrible

Disliked: Amenities
Booked a “Superior” room and they gave us a broom closet. We were supposed to have twin beds, but they gave us a king. Housekeeping then converted it into two twin beds pressed up against one another. Not like the photos at all (or my prior stay at the hotel). When I mentioned this, reception gave me he key to a larger room to look at. It was in line with the hotel photos, but the safe in this room was tiny and could not hold my valuables (the safe in the first room could). When I mentioned this, no further alternatives were offered so we chose the broom closet (and they charged me to use the safe). 12 tv channels worked, but 10 were in German (they offer 40 channels—this has nothing to do with the channels they tell you in advance they can’t get, these are the ones they offer but weren’t working). There is no maintenance person or manager before 9 or after 5. Bathroom was more of a wet room. Water temperature and pressure were inconsistent during the same shower. No working space in the bedroom or bathroom. Breakfast was disorganized and two of the breakfast ladies were unprofessional and irritating. Asked reception for a North American adapter. They gave me one for the UK. Asked again and they said they didn’t have one (that’s after two trips to reception). Receptionist was clueless when asked for a beach bed or restaurant recommendation. A very disappointing and uncomfortable two days. Will not return. Ever. Will never recommend.
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hoteĺlet oppfylte de aller fleste av våre krav til et feriehotell. Servicen var utmerket, rennhold utmerket og beliggenheten upåklagelig med kort vei til stranden. Utvalg og kvalitet på frokosten kan forbedres en god del.
Stayed 15 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotellet var som vanlig helt topp. Pleier å overnatte noen ganger i året når det er ledige rom. Veldig fornøyd.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Chambre très agréable et petit déjeuner très complet
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent petit déjeuner. Personnel à l'écoute. Chambre très bien. Deux bémols : Salle de bains très petite. Le bruit de la rue
Stayed 2 nights in Apr 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Havde booket exec suite med jacuzzi og med vin og champagne serveret på vær ved ankomst. Suiten var ikke klar på check in tidspunktet pga problemer med jacuzzien. Da vi fik suiten efter noget tid var der ikke hverken vin eller champagne og glas som beskrevet. Jacuzzien virkede stadig ikke (gammel model uden instruktioner) og den kunne ikke varme. På anden dagen fik vi en flaske og noget frugt. På 3. dagen virkede jacuzzien stadig ikke efter en tekniker udefra havde været forbi. Vi anmodede derfor om et andet værelse med jacuzzi, som vi så først fik på 4. dagen. Vi skulle selv anmode om kompensation og tale med hotwlmanageren inden der skete noget. De til ød ikke noget af sig selv hvilket vi forventer når tingene ikke er i orden. Hotelmanageren var til dels imødekommende med et ekstra vær vi kunne bruge på 4. dagen og en 20 mins gratis massage. Den fik vi dog forlænget til 45 min. Alt i alt et ok hotel men forventede noget mere imødekommenhed og initiativ til at kompensere for at tingene ikke var i orden på den dyreste suite hotellet.
Stayed 6 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wir waren sehr zufrieden
Stayed 3 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alleen jammer dat je niet de hele dag zon hebt
Stayed 7 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Struttura ben tenuta pulita e silenziosa ottima per una bella vacanza di relax,personale super cortese,mia figlia ha avuto problemi con un virus intestinale la metre' di cui non ricordo il nome e stata superlativa con tutto lo staff,ogni giorno chiedeva delle condizioni, facendo preparare un pasto apposta per la dieta data dal medico dell' hotel . Cosa dire se divessi tornare a rethymno non avrei alcun dubbio a tornare in questo hotel .io darei anche una stellina in piu ..grazie per averci fatto sentire quasi a casa
Stayed 7 nights in Aug 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Goed hotel - uitgebreid ontbijt - prima gelegen dichtbij het strand. Jammer dat er geen parkeermogelijkheid is aan het hotel.
Stayed 7 nights in Jun 2025