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Hôtel Universel in Rivière-du-Loup

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Luxury
VIP Access
4.0 star property
8.8

Excellent

Serene elegance in northeastern Quebec

Elegant and serene, this property in northeastern Quebec boasts spacious, well-lit rooms and a beautiful rooftop pool. Delight in the excellent on-site restaurant and enjoy the convenience of charging stations.

Popular amenities

  • Parking included
  • Free WiFi
The current price is AED 465
AED 553 total
includes taxes & fees
27 May - 28 May

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About this property

Hôtel Universel in Rivière-du-Loup

  • Upscale family-friendly hotel connected to the convention center
  • You can look forward to a firepit, dry cleaning/laundry services, and a bar at Hôtel Universel in Rivière-du-Loup. Treat yourself to a massage, a body scrub, or a manicure/pedicure at UniverSpa, the onsite spa. The on-site international cuisine restaurant, Restaurant - Boreal, offers breakfast, dinner, and kids' meals. In addition to a 24-hour gym and a 24-hour business center, guests can connect to free in-room WiFi.
  • Other perks include:
    • An indoor pool along with a waterslide and a lifeguard on site
    • Free self parking and extended parking
    • Cooked-to-order breakfast (surcharge), an electric car charging station, and massage treatment rooms
    • Meeting rooms, outdoor furniture, and secured bicycle storage
    • Guest reviews say great things about the pool, helpful staff, and location
  • Room features
  • All 300 individually furnished rooms include comforts such as air conditioning, as well as amenities like free WiFi and desk chairs. Guest reviews highly rate the clean rooms at the property.
  • Other amenities include:
    • Recycling and LED light bulbs
    • Bathrooms with hair dryers
    • Flat-screen TVs with cable channels
    • Refrigerators, microwaves, and free infant beds

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The price is AED 450
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includes taxes & fees
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Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 11 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from May 22 2026 to May 26 2026 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 40.24 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately CAD 7 to 16 per person
  • Pet fee: CAD 40.24 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Spa fee: CAD 45

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Property Registration Number 054854, 2026-11-30

We should mention

Pool access available from 8:30 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 16 years old are not allowed in the spa

Frequently asked questions

Does Hôtel Universel in Rivière-du-Loup have a pool?

Yes, this property has an indoor pool. Pool access is from 8:30 AM–10:00 PM. The pool will be unavailable from May 22 2026 to May 26 2026 (dates subject to change).

How much does it cost to stay at Hôtel Universel in Rivière-du-Loup?

As of 20 May 2026, prices found for a 1-night stay for 2 adults at Hôtel Universel in Rivière-du-Loup on 27 May 2026 start from AED 465, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hôtel Universel in Rivière-du-Loup pet-friendly?

Yes, this property allows cats and dogs (limit 2 total). There's a fee of CAD 40.24 per pet, per day. Service animals are exempt from fees.

How much is parking?

Self parking and extended parking are free at this property.

What time is check-in at Hôtel Universel in Rivière-du-Loup?

Check-in start time: 4 PM; Check-in end time: 11 PM. Late check-in is available during limited hours.

What time is check-out at Hôtel Universel in Rivière-du-Loup?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Hôtel Universel in Rivière-du-Loup located?

This family-friendly Rivière-du-Loup hotel is located near the airport, within 1 mi (2 km) of Musee du Bas St Laurent and Cegep De Riviere-du-Loup. Centre Culturel Berger and Club De Golf De Riviere-Du Loup are also within 2 mi (3 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.8

Excellent

9.0

Cleanliness

8.8

Amenities

8.8

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 1199 out of 2068 reviews
Rating 8 - Good. 523 out of 2068 reviews
Rating 6 - Okay. 217 out of 2068 reviews
Rating 4 - Poor. 80 out of 2068 reviews
Rating 2 - Terrible. 49 out of 2068 reviews

Reviews

Verified

8/10 Good

Yvonne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent location, restaurant is terrific, staff pleasant, helpful and accommodating of non French speakers
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Donald

Liked: Cleanliness, amenities, property conditions & facilities
All of the above Great restaurant meal, comfy beds
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Jennie

Liked: Cleanliness, staff & service, amenities
Nice staff and room for the price
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Wylie

Liked: Cleanliness, amenities, property conditions & facilities
Pool and room were great
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Anita

Liked: Cleanliness, amenities, property conditions & facilities
Staff and amenities were great
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Varun

Liked: Cleanliness, amenities, property conditions & facilities
Room was good, was able to check in 30 minutes early. Decent stay.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Sydney

Liked: Cleanliness, staff & service, property conditions & facilities
Nice quiet stay, exactly what we needed.
Stayed 1 night in Aug 2025
Verified

8/10 Good

Nicole

Liked: Cleanliness, property conditions & facilities
Friendly staff, clean rooms, and right of the highway
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

CRAIG

Liked: Cleanliness, staff & service
Beautiful location and nice pool
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Colbie

Liked: Cleanliness, property conditions & facilities
Room was great, pool was awesome, slide was sketchy. Bar was great!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Warren

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, clean modern rooms and a nice restaurant.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Spencer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast. Friendly staff. Clean and comfortable room
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Jean-Francois

Liked: Cleanliness, staff & service, amenities
Amazing hotel super restaurant access from the hotel !
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Marie-Eve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and clean room and pool
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Ghislain

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We went for a walk upon arrival and felt safe, supper and breakfast at Boreal restaurant was delicious and decently priced!!
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Judy

Liked: Cleanliness, staff & service, property conditions & facilities
Restaurant excellent food and service
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Youssef

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean property for a night layover on our trip back
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Ahmed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great service and excellent quality
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Danny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice room. Pool is perfect
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, amenities
We were there for 3 nights for a hockey tournament. Greatest hotel. Prestige rooms arena really nice and clean. Courteous staff. The kids really enjoyed the pool, hot tub and water slide. Highly recommend this hotel. We will be back for sure!
Stayed 3 nights in Jan 2026
Verified

8/10 Good

Isabelle

Liked: Cleanliness, amenities, property conditions & facilities
It was ok for the price. Clean and good service.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities
Room was clean, freshly paint, quiet
Stayed 1 night in Jan 2026
Verified

8/10 Good

Kim

Liked: Cleanliness, amenities, property conditions & facilities
Very clean. Staff helpful
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Anton C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fall bike trip

The hotel was great, clean and comfortable. The restaurant was also very good.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel has been renovated extensively since our last visit several years ago. The rooms are very nice and the food in the restaurant is excellent.
Stayed 1 night in Sep 2025