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Europa-Park Erlebnis-Resort, Hotel Castillo Alcazar

4.0 star property
Family-friendly hotel with a full-service spa and free breakfast

Choose dates to view prices

Photo gallery for Europa-Park Erlebnis-Resort, Hotel Castillo Alcazar

Dinner served
Bar (on property)
Property amenity
Front of property
Steam room, body treatments, hydrotherapy, aromatherapy, body wraps
Hotel Castillo Alcazar at Europa-Park resort offers families free breakfast on the sunny terrace. Adults can enjoy spa massages and manicures, while kids splash in their pool. Nearby Taubergießen Nature Reserve has great cycling routes amid Rulantica's natural beauty.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Gym
  • Spa
  • Bar
  • Breakfast included
  • 24/7 front desk
  • Laundry
Spa

Spa

The on-site spa has some ways to help you decompress. The hotel's spa offers massages as well as treatments such as aromatherapy, body scrubs, body wraps, and facials. Other on-site facilities include a steam room.

Room options

Check availability for these dates

Tonight

Sep 22 - Sep 23
Check availability for tonight Sep 22 - Sep 23

Tomorrow

Sep 23 - Sep 24
Check availability for tomorrow Sep 23 - Sep 24
Available filters for rooms
Showing 4 of 4 rooms

View all photos for Hotel room B

Hypo-allergenic bedding, desk, free WiFi, bed sheets

Hotel room B

Highlights

Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Shower/tub combination
Hair dryer
Private bathroom
Satellite channels
Wardrobe or closet
  • 26 sq m
  • Sleeps 2
  • 1 Twin Bunk Bed

View all photos for Hotel room A

Hypo-allergenic bedding, desk, free WiFi, bed sheets

Hotel room A

Highlights

Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Shower/tub combination
Hair dryer
Private bathroom
Satellite channels
Wardrobe or closet
  • 26 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Hotel room C

Hypo-allergenic bedding, desk, free WiFi, bed sheets

Hotel room C

Highlights

Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Shower/tub combination
Hair dryer
Private bathroom
Satellite channels
Wardrobe or closet
  • 26 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Hotel room D

Hypo-allergenic bedding, desk, free WiFi, bed sheets

Hotel room D

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Shower/tub combination
Hair dryer
Private bathroom
Satellite channels
Wardrobe or closet
  • 26 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bunk Bed

About the neighborhood

Map
Europa-Park-Strasse 4/6, Rust, BW, 77977

What's nearby

  • Europa-Park - 14 min walk - 1.2 km
  • Rulantica - 17 min walk - 1.4 km
  • Taubergießen Nature Reserve - 20 min walk - 1.7 km
  • Europa-Park Golfclub Breisgau - 6 min drive - 7.4 km
  • Naturschutzgebiet Taubergiessen - 6 min drive - 8.1 km

Getting around

  • Ringsheim/Europa-Park Station - 6 min drive
  • EuroAirport Airport (BSL) - 65 min drive

Restaurants

  • ‪Food Loop - ‬8 min walk
  • ‪Bar El Circo - ‬1 min walk
  • ‪Bar Colosseo - ‬1 min walk
  • ‪Spirit of St. Louis Bar - ‬5 min walk
  • ‪Adventure Food Station - ‬7 min walk

About this property

Europa-Park Erlebnis-Resort, Hotel Castillo Alcazar

Upscale family-friendly hotel near Europa-Park
Located close to Rulantica and Taubergießen Nature Reserve, Europa-Park Erlebnis-Resort, Hotel Castillo Alcazar provides a free breakfast buffet, a terrace, and shopping on site. Adventurous travelers may like the cycling at this hotel. Indulge in a manicure/pedicure, aromatherapy, and a body treatment at the onsite spa. The on-site restaurant, Castillo, serves dinner. In addition to a coffee shop/cafe and a playground, guests can connect to free in-room WiFi.
Other perks include:
  • A children's pool
  • Free self parking
  • Bike rentals, a roundtrip airport shuttle (surcharge), and an electric car charging station
  • Express check-out, babysitting (surcharge), and ATM/banking services
Room features
All 120 rooms include comforts such as air conditioning, as well as amenities like free WiFi.
Other conveniences in all rooms include:
  • Flat-screen TVs with satellite channels
  • Childcare services, daily housekeeping, and desks

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • 24-hour train station pick-up shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Buena Visa Club
  • Castillo

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Children's pool
  • Full-service spa
  • Health club
  • Playground
  • Shopping
  • Steam room

Family friendly

  • Arcade/game room
  • Children's pool
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Playground

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting room

Outdoors

  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Accessible train station shuttle
  • Elevator
  • Wheelchair-accessible parking

More

  • 1 building
  • 9 floors
  • Banquet hall
  • Built in 1999
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

More

  • Air conditioning
  • Desk
  • Phone

Policies

Check-in

Check-in start time: 3:30 PM; Check-in end time: midnight
Late check-in subject to availability

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The check-in location differs from the property location; go to: [Hotel El Andaluz, Europa-Park-Straße 4+6, 77977 Rust]
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation
Europa-Park is closed from December 24-25, 2025, and from January 19-March 27, 2026. Rulantica water park is closed from November 17-27 and from December 24-25, 2025.
Tickets valid for a one-day visit to Rulantica water park must be purchased in advance by calling the Europa-Park hotels directly. Tickets cannot be purchased online.
Entry to Europa-Park is limited and tickets must be purchased in advance by calling the Europa-Park hotels directly. Tickets cannot be purchased online.
Shuttle service to partner hotels and the Europa-Park entrance is provided.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 13.00 per pet, per night
Service animals are welcome, and are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for EUR 18.00 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.00 per person, per night, up to 5 nights. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 230.00 per vehicle (one-way, maximum occupancy 7)
  • Pet fee: EUR 13.00 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 18.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A car is not required for transportation to and from this property

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Castillo Alcazar
Castillo Europa-Park
Europa-Park Castillo
Europa-Park Erlebnis-Resort Castillo Alcazar
Europa-Park Erlebnis-Resort Castillo Alcazar Rust
Europa-Park Erlebnis-Resort Hotel Castillo Alcazar
Europa-Park Erlebnis-Resort Hotel Castillo Alcazar Rust
Hotel Alcazar Europa-Park
Hotel Castillo Alcazar
Hotel Castillo Alcazar Europa-Park

Frequently asked questions

Does Europa-Park Erlebnis-Resort, Hotel Castillo Alcazar have a pool?

Yes, this property has a children's pool.

Is Europa-Park Erlebnis-Resort, Hotel Castillo Alcazar pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 13.00 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at Europa-Park Erlebnis-Resort, Hotel Castillo Alcazar?

Self parking is free at this property.

What time is check-in at Europa-Park Erlebnis-Resort, Hotel Castillo Alcazar?

Check-in start time: 3:30 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Europa-Park Erlebnis-Resort, Hotel Castillo Alcazar?

Check-out is at 11 AM.

Does Europa-Park Erlebnis-Resort, Hotel Castillo Alcazar provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 230.00 per vehicle applies.

Where is Europa-Park Erlebnis-Resort, Hotel Castillo Alcazar located?

This family-friendly Rust hotel is within 1 mi (2 km) of Europa-Park, Rulantica, and Taubergießen Nature Reserve. Europa-Park Golfclub Breisgau and Naturschutzgebiet Taubergiessen are also within 6 mi (10 km).

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