"It’s the staff that really make this the best place to stay in SaPa. From the excellent help at reception to the service at the coffee shop and restaurant to the rooftop bar. Fabulous attention to detail. Very good English skills. The location is wonderful right by the center of SaPa. Stone church, fanispan,SaPa square is steps away."

"When we arrived at the hotel, we were shown our room by a security guard. There was no staff at the front desk or inside the whole hotel. We were not notified of the Wi-Fi code. The hotel was under construction with the hallways, boarded up. There were no amenities present such as access to the garden, pool and no spa services available. There was breakfast served the next day. We found out we were the only customers to the whole hotel. Staff left at the end of the day and we were alone in the...