2/10
We booked 2 connecting room with a double and twin beds month ahead and only to be informed on the day of check in that the room is not available and they transferred us to another hotel with 1small room with 2 double beds. They claimed the bedding is same but room layout is so different. They allowed us to cancel but it was so last minute where do we find a replacement so suddenly. The sudden change in hotel is not our fault and we have to bear the inconvenience yet they only offer a substandard room replacement. They should at least offer to give us a partial refund.


Chun meng
أقام ليلتين (2) في شهر يونيو عام 2025