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Hôtel Donibane Saint-Jean-de-Luz by Accor

3.0 star property
Family-friendly hotel with a fitness center and a seasonal outdoor pool

Choose dates to view prices

The historic Church of St-Jean-Baptiste near Hôtel Donibane Saint-Jean-de-Luz welcomes families with comfy accommodations. Guests enjoy outdoor meals at DONIBANE restaurant and relax by the seasonal pool with cabanas, loungers, and umbrellas for perfect unwinding spots.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Bar
  • Gym
  • Room service
  • Pool
  • Housekeeping
The current price is AED 435
AED 499 total
includes taxes & fees
20 Dec - 21 Dec

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Triple Room, Multiple Beds

Down comforters, in-room safe, desk, laptop workspace

Triple Room, Multiple Beds

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Heating
LED TV
Blackout drapes/curtains
Down duvet
Private bathroom
Hair dryer
Free bottled water
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Classic Room, 1 Double Bed

Classic Room, 1 Double Bed | Down comforters, in-room safe, desk, laptop workspace

Classic Room, 1 Double Bed

7.6 out of 10
Good
(5 reviews)

Highlights

Soundproofed
Heating
LED TV
Blackout drapes/curtains
Down duvet
Private bathroom
Hair dryer
Free bottled water
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room, 2 Twin Beds

Classic Room, 2 Twin Beds | Down comforters, in-room safe, desk, laptop workspace

Classic Room, 2 Twin Beds

Highlights

Soundproofed
Heating
LED TV
Blackout drapes/curtains
Down duvet
Private bathroom
Hair dryer
Free bottled water
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room, 1 Double Bed with Sofa bed (Classic)

Family Room, 1 Double Bed with Sofa bed (Classic) | Down comforters, in-room safe, desk, laptop workspace

Family Room, 1 Double Bed with Sofa bed (Classic)

Highlights

Soundproofed
Heating
LED TV
Blackout drapes/curtains
Down duvet
Private bathroom
Hair dryer
Free bottled water
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

About the neighborhood

Map
4 Avenue de Layats, Saint-Jean-de-Luz, Pyrenees-Atlantiques, 64500

What's nearby

  • Littoral Paul Jovet Botanical Garden - 14 min walk - 1.2 km
  • Erromardie Beach - 17 min walk - 1.5 km
  • St-Jean-de-Luz Beach - 3 min drive - 1.7 km
  • Church of St-Jean-Baptiste - 4 min drive - 2.4 km
  • Maison Louis XIV - 4 min drive - 3.1 km

Getting around

  • Guethary Station - 5 min drive
  • Biarritz (BIQ-Pays Basque) - 16 min drive

Restaurants

  • ‪Café Vauban - ‬2 min drive
  • ‪McDonald's - ‬2 min walk
  • ‪La Guinguette d'Erromardie - ‬18 min walk
  • ‪Le Prado - ‬3 min drive
  • ‪Le Bistro du Mata - ‬17 min walk

About this property

Hôtel Donibane Saint-Jean-de-Luz by Accor

Family-friendly hotel near Church of St-Jean-Baptiste
Located close to Maison Louis XIV and Chantaco Golf Club, Hôtel Donibane Saint-Jean-de-Luz by Accor provides a bowling alley, a terrace, and a garden. The on-site restaurant, DONIBANE, offers breakfast, lunch, dinner, and al fresco dining. In addition to a bar and a gym, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • A seasonal outdoor pool along with free cabanas, sun loungers, and pool umbrellas
  • Continental breakfast (surcharge), an electric car charging station, and express check-out
  • Express check-in, multilingual staff, and meeting rooms
  • Free newspapers, concierge services, and luggage storage
Room features
All 60 rooms feature comforts such as laptop-friendly workspaces, in addition to perks like free WiFi and safes.
Other conveniences in all rooms include:
  • Down comforters and cribs/infant beds (surcharge)
  • Bathrooms with showers and free toiletries
  • 36-cm LED TVs with premium channels
  • Heating, daily housekeeping, and desks

Similar properties

Lobby
Campanile Saint Jean De Luz
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
9.4 out of 10, Exceptional, 1,005 reviews
The price is AED 259
AED 306 total
includes taxes & fees
25 Nov - 26 Nov
Campanile Saint Jean De Luz

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Onsite parking available only on request
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:00 AM for a fee: EUR 14 for adults and EUR 7 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • DONIBANE

Things to do

  • Bowling alley
  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Bowling alley
  • Crib (surcharge)
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 861 square feet of conference space
  • Meeting rooms

Outdoors

  • Free pool cabanas
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 36-cm LED TV with premium satellite channels

Food and drink

  • Free bottled water
  • Room service

More

  • Desk
  • Heating
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

This property is closed from November 4 2025 to December 18 2025 (dates subject to change).
The following facilities are closed seasonally each year. They will be closed from November 1 to March 31:
  • Swimming pool
The property will be renovating from November 4 2025 to December 18 2025 (completion date subject to change). The following areas are affected:
  • One of the dining venues
  • Bar/lounge
  • Elevator
  • Exterior
  • Fitness facilities
  • Front desk
  • Guestrooms
  • Hallway
  • Lobby
  • Meeting facilities
  • Parking area
  • Swimming pool
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per accommodation, per night
Service animals are welcome, and are exempt from fees
Up to 22 lbs per pet

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 15.0 per night
Cribs (infant beds) are available for EUR 10.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.45 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately EUR 14 for adults and EUR 7 for children
  • Pet fee: EUR 15 per accommodation, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 10.0 per night
  • Rollaway bed fee: EUR 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a smoke detector, and a security system

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from March to December
Pool access available from 6:30 AM to 10:30 PM

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Donibane
Donibane Saint-Jean-de-Luz
Hotel Donibane
Hotel Donibane Saint-Jean-de-Luz
Hotel Donibane SaintJeandeLuz
Hotel Donibane
Hôtel Donibane Saint Jean de Luz
Hôtel Donibane Saint-Jean-de-Luz by Accor Hotel
Hôtel Donibane Saint-Jean-de-Luz by Accor Saint-Jean-de-Luz

Frequently asked questions

Does Hôtel Donibane Saint-Jean-de-Luz by Accor have a pool?

Yes, this property has a seasonal outdoor pool. Pool access is from 6:30 AM–10:30 PM. The pool is closed seasonally each year from November 1 to March 31. The property will be renovating the pool from November 4 2025 to December 18 2025 (completion date subject to change).

Is Hôtel Donibane Saint-Jean-de-Luz by Accor pet-friendly?

Yes, Hôtel Donibane Saint-Jean-de-Luz by Accor allows pets with a maximum weight of up to 22 lbs per pet. There's a fee of EUR 15 per accommodation, per night. Service animals are exempt from fees.

What time is check-in at Hôtel Donibane Saint-Jean-de-Luz by Accor?

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM.

What time is check-out at Hôtel Donibane Saint-Jean-de-Luz by Accor?

Check-out is at 11 AM.

Where is Hôtel Donibane Saint-Jean-de-Luz by Accor located?

This family-friendly Saint-Jean-de-Luz hotel is located in the business district, within 2 mi (3 km) of Church of St-Jean-Baptiste and Maison Louis XIV. Port of Saint-Jean-de-Luz Ciboure and Nivelle Golf Course are also within 3 mi (5 km).

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Hôtel Donibane Saint-Jean-de-Luz by Accor Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 188 out of 423 reviews
Rating 8 - Good. 179 out of 423 reviews
Rating 6 - Okay. 45 out of 423 reviews
Rating 4 - Poor. 10 out of 423 reviews
Rating 2 - Terrible. 1 out of 423 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

An enjoyable stay

a wonderful welcome great food
Stayed 1 night in Jul 2023

6/10 Okay

Gwendolyn

The first room #16 was totally unacceptable with damp and mold settling around the vent. Not at all what we were expecting. After complaining we were upgraded to the largest room in the hotel which is what we thought we would get in the first place. The best part of the experience was meeting the chef, Olivier Lataste who created sumptuous meals for us.
Stayed 2 nights in Jun 2025

4/10 Poor

Silvia

Liked: Cleanliness
Disliked: Staff & service, room comfort

Hotel no adecuado para estancias largas

Lo único bueno del hotel es la limpieza y la zona de la piscina. Las habitaciones son muy pequeñas. el desayuno un desastre ( se acababa el pan, los huevos, leche de la maquina etc y no lo reponían). La gente de la recepción sólo hablaba francés ( ni inglés ni español) a excepción de una persona. No recomendable para vacaciones familiares
Stayed 6 nights in Jul 2025

10/10 Excellent

Sandrine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très calme bien que situé au bord d’une 2 voies. Jardin agréable, très vert grande piscine. Personnel très sympa. Mention spéciale pour Damien le barman très sympa
Stayed 4 nights in Aug 2025

10/10 Excellent

Sandrine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel très agréable, les gens très agréable restauration excellent la chambre propre, mais il y a une odeur d’humidité à revoir
Stayed 1 night in Jul 2025

10/10 Excellent

catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bonjour oui et nous avons apprécié le restaurant de l’hôtel une qualité au niveau de la nourriture rien à dire de l’entrée au dessert merci beaucoup au personnel super agréable
Stayed 1 night in Jul 2025

6/10 Okay

Lorena

Disliked: Cleanliness

Mejorable

Dejaba la habitación a las 9.30 de la mañana y llegaba a las 15.30 y aun estaba sin hacer. Me quisieron cobrar de más al irme.Menos mal que tenía guardada la reserva con el precio final. Un día en el desayuno no había nada, ni platos, ni café, ni bollería.Se terminó todo y nadie reponía nada y los clientes no dábamos crédito.
Stayed 3 nights in Jul 2025

8/10 Good

Charles-pierre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Très agréable

Hotel facile a trouver avec un accueil agréable et un parking dans l’enceinte de l’hôtel. Au restaurant une carte sympa avec un choix simple mais varié. De l’entrée au dessert, plusieurs possibilités…. Fait maison !
Stayed 1 night in May 2025

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Très bon établissement

Parfait. Personnel sympa et accueillant. Établissement propre et agréable. Chambre très accueillante. Bonne literie. Dommage que les prix de la restauration soit un peu élevée, mais de bonne qualité.
Stayed 1 night in Apr 2025

8/10 Good

Jean-Claude

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Accueil agréable ,renseignements précis . Les chambres très propres avec une literie confortable. ainsi qu'un confort phonique appréciable . J'emets également un avis très favorable sur les menus proposés en restauration . A retenir .
Stayed 2 nights in Apr 2025

8/10 Good

Mélanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super séjour, personnel très accueillant, chambre confortable et propre. Restaurant top
Stayed 1 night in Feb 2025

10/10 Excellent

Zouhir

Liked: Staff & service, property conditions & facilities, room comfort
Las instalaciones estan cuidadas y tiene una estetica cuidada, tiene un lidl enfrente, gasolineras y sitios para pasear aparte super cerca de la autovia, a 10 o 15 min de la frontera de francia con españa super bien para descansar de un largo viaje.
Stayed 1 night in Jan 2025

6/10 Okay

Marion

Liked: Staff & service

Voyage professionnel

Le personnel de l'hôtel est super, accueillant et souriant. J'ai super bien dormi (le but d'une chambre d'hôtel) Point + : salle de sport ouverte 24h/24 Électricité disonctionnelle dans ma chambre, ni de bouilloire (café/tisane/thé), ni de petit bureau. Pour un hôtel à 129€ la nuit c'est un peu dommage. Le petit déjeuner n'était pas bon.
Stayed 1 night in Oct 2024

10/10 Excellent

JEAN PAUL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Séjour très agréable sur un espace naturel aéré et convivial Très bonne cuisine et petit déjeuner riche et varié, chambre très propre et simplement élégante
Stayed 2 nights in Sep 2024

8/10 Good

Jean Marc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bon séjour
Stayed 4 nights in May 2024

10/10 Excellent

Thierry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Parfait en tout... et même un peu plus.

Qualité de l'accueil, literie confortable, restaurant pour le dîner et super petit-déjeuner, tout dans ce séjour a été parfait. Par ailleurs, le petit plus a été le fait de pouvoir procéder à la recharge de notre véhicule hybride sur des bornes mises gracieusement à la disposition de la clientèle. Bref, dès lors que nous devrons revenir sur Saint-jean de Luz, nous choisirons l'hôtel DONIBANE.
Stayed 1 night in Apr 2024

10/10 Excellent

Frederic

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Parfait ! Très bon rapport qualité prix

Nous avons aimées Réceptionniste au top !
Stayed 1 night in Jan 2024

10/10 Excellent

Philippe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

TRES BIEN

Excellent accueil, repas et petit déjeuner parfaits, nuit au calme sur une très bonne literie. Parking sécurisé. C'est notre deuxième séjour ; je recommande
Stayed 1 night in Jan 2024

8/10 Good

Eduardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente desayuno, bonita instalación. En terminos generales - muy buena atención, con excepción de la señora manager, encargada del comedor, que estaba siempre estresada y aparentemente malhumorada. Mucho personal (en relación con la cantidad de huesped) durante el desayuno, creando innecesariamente un ambiente agitado.
Stayed 4 nights in Nov 2023

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Room comfort
Très bon restaurant, en contrepartie des chambres très mal insonorisée. On entend tout le temps du bruit de partout entre les chambres d’à cotés ou du dessus… Ne recommande pas cet hôtel
Stayed 1 night in Nov 2023

10/10 Excellent

Corinne

Liked: Cleanliness, amenities, property conditions & facilities
Très bon rapport qualité prix, personnel et espaces intérieurs extérieurs très agreables
Stayed 2 nights in Oct 2023

10/10 Excellent

María José

Liked: Cleanliness, staff & service, property conditions & facilities
El jardín e instalaciones muy coquetas y prácticas. La habitación con un tamaño grande para los 4 y nuestro perro. La comida del restaurante buena pero eran muy lentos en servir. La piscina una gozada con el agua climatizada. Repetiremos, hemos estado muy a gusto
Stayed 1 night in Oct 2023

10/10 Excellent

Christophe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hôtel Donibane

Hôtel très agréable personnel et services de qualité
Stayed 2 nights in Sep 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Parfait

Hôtel situé en périphérie du centre ville, agréablement surprise l'établissement situé entre un Lidl et une polyclinique sur une route passante n'est finalement pas si bruyant. Parking appréciable Les chambres sont bien insonorisées. Cadre agréable terrasse jardin potager Personnel au top La piscine a été une belle surprise tout comme le restaurant et le buffet du petit déjeuner copieux avec beaucoup de choix. Nous y reviendrons
Stayed 1 night in Aug 2023

10/10 Excellent

Pierre

Liked: Cleanliness, staff & service, room comfort

Hotel à recommander

Personnel très à l l'écoute. Hotel calme et agréable. Tres beau jardin, belle piscine Restaurant très bon mais un peu cher
Stayed 1 night in Aug 2023