"The room was very clean and the staff was very helpful. Food was excellent for both breakfast and dinner."

"The location of the hotel, the room itself, the friendliness and helpfulness of the staff, the breakfast"

"The room was clean. Staff was helpful. Restaurant service is a bit slow for ala carte food, could be faster. Breakfast menu had excellent spread of south indian food. Overall very enjoyable during this time, when it is neither hot nor cold. "

"Staff are good and rooms are clean. We really enjoyed the stay. Shower heads could be cleaned better "

"Unfortunately we couldn’t stay at the emerald. The ac was broken and we were only informed once we arrived. We stayed at their other inn which was not similar to the emerald and what our expectations were. Disappointed in our stay. "

"Good stay.. In same name another hotel is there"

"Excellent services by the hotel employees. I frequent this hotel and its a feeling of being at home. Clean and good hotel. "

"I was forced to pay again at the time of check in by the receptionist, even if I paid the charges online. I paid twice for the same service. Absolutely bitter & terrible experience. Will never ever book any hotels through Expedia. Better improve yourself. "