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KO'K SAROY PLAZA

4.5 star property
Travelers find tranquility at this historical district retreat, where rejuvenating Swedish massages and a children's pool area offer perfect relaxation options

Choose dates to view prices

KO'K SAROY PLAZA is a serene oasis in the historical district. Guests enjoy Swedish massages at the spa and the indoor pool. The experience includes full breakfast, daily manager's reception, high-speed WiFi, dry cleaning, and concierge services.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
The current price is AED 356
AED 436 total
includes taxes & fees
11 Jun - 12 Jun

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Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:30 AM
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 5:30 AM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 5.14 per person, per night. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Laundry fee: USD 10

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number 005313

We should mention

This property does not have elevators
If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
Please note that any payments to the hotel (whether cash or non-cash transactions) must be made in either USD or EUR, whichever is accepted by the property
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Frequently asked questions

Does KO'K SAROY PLAZA have a pool?

Yes, this property has an indoor pool and a children's pool.

How much does it cost to stay at KO'K SAROY PLAZA?

As of 22 May 2026, prices found for a 1-night stay for 2 adults at KO'K SAROY PLAZA on 11 June 2026 start from AED 356, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is KO'K SAROY PLAZA pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at KO'K SAROY PLAZA?

Check-in start time: 2:00 PM; Check-in end time: 11:30 AM. Late check-in is available during limited hours.

What time is check-out at KO'K SAROY PLAZA?

Check-out is at noon.

Are there all-inclusive benefits at KO'K SAROY PLAZA?

Some rate plans available at this property are all-inclusive.

Where is KO'K SAROY PLAZA located?

Situated in the historical district, this luxury hotel is within a 10-minute walk of Gur-Emir Mausoleum and Registan Square. Sherdor Madrasa and Ulugbek Madrasah are also within 15 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.4

Exceptional

9.2

Cleanliness

8.8

Amenities

9.8

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 26 out of 34 reviews
Rating 8 - Good. 5 out of 34 reviews
Rating 6 - Okay. 2 out of 34 reviews
Rating 4 - Poor. 0 out of 34 reviews
Rating 2 - Terrible. 1 out of 34 reviews

Reviews

Verified

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is convince you located right between Registan Square and Timur’s Mausoleum. The airport is just a 10 minute drive away. The hotel staff was incredibly helpful. The rooms are quite nice and clean and had all the amenities. Breakfast buffet was quite extensive.
Stayed 2 nights in Apr 2026
Verified

6/10 Okay

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The positive: great location, clean, staff very friendly and helpful, very decent spa facilities The areas to improve: mattress was very hard, very bad drain smell in the bathroom and breakfast needs to be improved
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was immaculate, 100% would stay again! A grand building with beautiful painting in the lobby, and huge array of food for breakfast, and clean rooms. Also had a sauna and pool included in our stay for free which was lovely. Also the location is ideal for walking everywhere to all the famous monuments. The BEST thing was the hotel staff at front desk they went out of the way to make us feel welcomed, and the staff are credit to the hotel. As I had my birthday there they got me a painting as I showed interested in their painting in the lobby. Such a beautiful stay, thank you so much!
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Steven J.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I travel very often. Rarely have I encountered a place where everyone I interacted with was so pleasant. Breakfast was absolutely amazing. My room was clean m, bright and spacious. The hotel is a 10 minute walk to the Registan and several other monuments. I want to especially thank Mamur for all of his help. He. Helped me obtain a SIM card for my phone and set-up YANDEX…the local version of Uber. This made the rest of my journey in Uzbekistan so easy.
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Walid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel .. beautiful small spa , however you book it free for 1 hour privately.. that was awsome ..breakfast is good .
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Carla

Liked: Amenities, property conditions & facilities
Brand new room, friendly staff, excellent location with walking distance to major touristic attractions in the city.
Stayed 1 night in May 2025
Verified

8/10 Good

Margaret

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location. Many of the major sites are within walking distance as is the bizaar. The staff is very friendly. We enjoyed our stay here.
Stayed 4 nights in May 2025
Verified

10/10 Excellent

bashir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very nice hotel close to all historic places with a walking distance also all they employ is so friendly it’s unbelievable specially farruq and behruz at the reception and also they other guys who serve breakfast very very nice and helpful
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

ELLIOT YEONSU

Liked: Cleanliness, staff & service, amenities
Overall service and the quality of the room was excellent. Fast wifi, clean room, everything. And I was impressed that all the employees are so good at English. Especially, the employee Sage was excellent. We had a tour and he taught me a lot of cultures of Uzbekistan. Also he helped me to buy some stuffs at the price of the locals. Thank you for ur great service again! :)
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Hannelore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Kind and efficient receptionists staff

Excellent and friendly receptionists sfaff truly helped me with a problem regarding my flights booking,
Stayed 1 night in May 2025
Verified

10/10 Excellent

Hannelore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Young and promptly staff to help

As a solo female I’m always concerned about my safety as a number one goal, in this place not only I felt safe I felt represented by all young men who assisted me and helped me through few problems I got through schedule in Samarkand which I gotta change everyday extending my stay as my plan to enter Tajikistan was cancelled so I had to rearrange all my outbound tickets and itinerary, staff promptly helped me letting me use their main computer also offered me to used their phones to call Emirates.
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, amenities
Good breakfast atention , and very good front desk services
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Ali

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved my stay on this hotel and everything was nice and easy
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Hannelore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Helpful staff

My experience in KoK Saroy was over the top as the staff is extremely helpful, Property is brand new, walking distance to All attractions so you won’t deal with crowds
Stayed 1 night in May 2025
Verified

10/10 Excellent

Afsheen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed at Ko'k Saroy and would absolutely recommend it to anyone visiting Samarkand. The location is top notch. It’s right on the main street, and from there you can walk to Gur-e-Amir and Registan in just a few minutes. You really don’t need a car or taxi at all unless you’re heading far out of the center. There’s a great little coffee shop just around the corner that serves iced Americanos and lattes, which I was especially grateful for as a traveler used to that kind of thing. The street also has plenty of restaurants and places to sit and relax between sightseeing. The staff at the hotel were incredibly kind and helpful. They were happy to assist with anything, no matter what time I asked. It made the whole stay feel welcoming and easy. They speak multiple languages and as a Persian-speaker, the majority of Samarkand city is Tajik which is very convenient, and the staff who aren't Tajik understand Persian perfectly. The rooms are clean, new, and very comfortable, and the restaurant next to the hotel had some of the best food I had in town. Really glad I booked here.
Stayed 4 nights in Apr 2025
Verified

10/10 Excellent

Afsheen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ko'k Saroy Hotel truly exceeded all expectations. In my opinion, it has the best location in the city—just a 5-minute walk to the breathtaking Gur-e-Amir, and less than 10 minutes to the Registan, from where you can explore the entire historic old city on foot. During my stay, I didn’t need a single taxi except for visiting Ulughbek’s observatory, which is a bit farther out. The service was absolutely exceptional. Mamur at the reception was always very friendly and efficient with any question or request, and Farrukh, the owner and manager, is genuinely one of the kindest, most helpful, and most available people I've met in all my travels. He even invited me to attend a traditional Samarkandian Tajik wedding taking place next door—an unforgettable experience. There's also a fantastic restaurant just next to the hotel that serves the best plov I had during my entire time in Samarkand. The rooms themselves are modern, clean, and comfortable, with strong air conditioning and excellent Wi-Fi, both of which were much appreciated in the heat. I wouldn't stay anywhere else next time I'm in Samarkand. Highly recommended!
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

YUKI

Liked: Cleanliness, staff & service, property conditions & facilities
キレイな部屋でした。
Stayed 1 night in May 2026
Verified

10/10 Excellent

Jordi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personal atento y servicial. Desayuno muy completo. Habitación limpia.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Keiko

Liked: Cleanliness, amenities, property conditions & facilities
清掃も行き届き、お湯もすぐ出るしシャワーの水圧も十分。バスタブもあった。スタッフも親切。少し日本語が話せるスタッフもいた。サウナは2時間貸切できた（要予約）広場からも歩ける距離。
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Yasuto

Liked: Cleanliness, staff & service, amenities
スタッフが親切、食事も美味しい、プールサウナも充実。そして、立地も最高。
Stayed 3 nights in Nov 2025
Verified

8/10 Good

Dorte Hagen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rigtigt godt! Wifi var dog rigtig dårlig på vores værelse, øv
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Natsumi

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
スタッフは親切でしたが、洗面が少し下水の匂いがすること、冷蔵庫のコンセントが壁の差し込み口とタイプが違って使えない等、設備面で不満があります。
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

KEIICHI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

レギスタン広場徒歩圏内の便利なホテル

レギスタン広場から徒歩圏内の観光に便利なホテル。結婚式場が併設されているせいか豪華風、白い綺麗な部屋でした。私の列車の関係で30分早く朝食を準備してくれたことは本当にありがたかったです。
Stayed 1 night in Aug 2025
Verified

2/10 Terrible

Joaquin

Disliked: Property conditions & facilities, room comfort

La peor experiencia hotelera que he tenido.

El peor hotel que alguna vez visité. Es un hotel muy viejo, muy feo, muy mal mantenido y sucio. No pasé más de 20 minutos antes de decidir irme. Preferí perder el dinero de la reserva antes que quedarme ahí. Todo en el hotel es oscuro, viejo, lúgubre, y sucio. Incluso el "gerente" duerme en el pasillo. La habitación estaba llena de insectos. Este es el hotel más asqueroso qué pisado alguna vez afortunadamente no me quedé. Hice el reclamo a hoteles con fotos y pruebas para ver si me devuelven el dinero.
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Abdul Ghafoor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Die Lage des Hotels ist hervorragend, das Personal sehr freundlich. Das Zimmer war sehr ruhig und alles zufriedenstellend. Der Austausch des Zimmers wegen eines Wasserlecks im Badezimmer wurde schnell veranlasst. Sauna, Hamam usw. stehen kostenlos zur Verfügung.
Stayed 4 nights in May 2025