"Every one was nice except for 1 staff who checked me in and tried to book me to the second floor where the smoking rooms were. Absolutely not. And then goes to offer me a bedroom with 2 single beds instead of 1 queen sized bed (which I originally booked on Expedia.) Against my better judgement, I asked if those 2 single beds could be put together, she said she will find out because some beds could, some couldn’t. It seemed to me she was telling me that all the rooms similar to that I booked for in advance were already full and she is just trying to compensate offering me something lower than what I paid for without trying hard enough to ensure that I get what I reserved for. Anyway, glad there was a room that fit my booking though I wish we wouldn’t have to be beating around the bush if it was available to begin with."