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Sunset Palm Lodge

3.0 star property

Choose dates to view prices

Free full breakfast, a terrace, and a garden are just a few of the amenities provided at Sunset Palm Lodge. Treat yourself to a massage or other spa services. Stay connected with free in-room WiFi.

Reviews

7.0 out of 10
Good

Popular amenities

  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
  • Spa
  • Outdoor Space
The current price is AED 532
AED 532 total
2 Jun - 3 Jun

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Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Prior to arrival, you must complete online registration via a secure link

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of COP 50000 per pet, per night

Welcoming dogs and cats only

Litter boxes are available

Children and extra beds

Children are welcome

Children may not be eligible for complimentary breakfast

Rollaway/extra beds are available for COP 100000.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: COP 50000 per pet, per night
  • Rollaway bed fee: COP 100000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve rollaway/extra beds
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a first aid kit, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is Sunset Palm Lodge pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of COP 50000 per pet, per night.

How much does it cost to stay at Sunset Palm Lodge?

As of 22 May 2026, prices found for a 1-night stay for 2 adults at Sunset Palm Lodge on 2 June 2026 start from AED 532, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is free at this property.

What time is check-in at Sunset Palm Lodge?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Sunset Palm Lodge?

Check-out is at 11:00 AM.

Where is Sunset Palm Lodge located?

Situated in the mountains, this cottage is within 6 mi (10 km) of Gallineral Natural Park, Parque Gallineral, and El Puente Shopping Center. San Gil Cathedral and La Gruta are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

7.0

Good

8.6

Cleanliness

4.0

Amenities

5.4

Property conditions & facilities
Rating 10 - Excellent. 3 out of 8 reviews
Rating 8 - Good. 2 out of 8 reviews
Rating 6 - Okay. 0 out of 8 reviews
Rating 4 - Poor. 2 out of 8 reviews
Rating 2 - Terrible. 1 out of 8 reviews

Reviews

Verified

4/10 Poor

David

Liked: Cleanliness
Disliked: Communication
The property manager doesn’t have good hospitality skills , was very rude when I came to ask about the jacuzzi and internet none of them work telling if I want ed a working jacuzzi and WiFi I had to pay extra to get transfer to an other cabin , when I had already booked the deluxe cabin with everything included and was charge weeks before arrive to the place , after that the view is beautiful
Stayed 1 night in Dec 2024
Verified

2/10 Terrible

Jean-Stephane

Disliked: Amenities, property conditions & facilities
Room was not prepared according to what was detailed online. No working WiFi. Jacuzzi took 2 hours to even start warming up. We were instructed to not go on the outside net for safety purposes. Staff was very nice, but simply could not help. Very pretty view but very disappointing experience.
Stayed 2 nights in Jan 2025
Verified

8/10 Good

Angie

Liked: Cleanliness, check-in, communication
Perfect weekend getaway - staycation. If what you are looking for is an all amenities, active, accessible, stay- this is not for you. If what you want is a quiet, peaceful, nature, serenity feel- then this is it! Keep in mind that they are under renovation, but other than that it was perfect. Juan, the property manager was great to communicate with! He was very transparent about the renovations, etc., but accommodated us also given that I made the reservation the night before. He arranged pick up at the airport for us which was very helpful because it is far from Bucaramanga. The staff were onsite limited amount of time- so do not rely on site entertainment. But breakfast was brought to our room each morning and was delicious and dinner was also very tasty (and so were their cocktails). Unforgettable scenery, friendly dogs on the property, which also made us feel secure. During the day we did a walk around in the locals were really friendly and even share some beer with us. Since the staff are their limited hours, there is a little at home store down the street. He was a perfect way to relax and get away from life’s busy schedule. I highly recommend to get tours to San Gil and Barichara and many will pick you up at the lodge. Lastly I recommend to schedule a massage! Juan helped us schedule and the massage therapist had a great set up and was very relaxing
Stayed 3 nights in May 2026
Verified

4/10 Poor

Rafael

Liked: Cleanliness, property conditions & facilities, communication
El servicio que recibimos estuvo lejos de ser lo que entendimos que sería al revisar la oferta que tienen en la página web, por lo cual nos parece excesivo el precio cobrado.No hay parqueadero; el sendero de acceso a la habitación es inseguro; los alrededores sin mantenimiento; deficiente calidad del desayuno.
Verified

10/10 Excellent

Sebastian

Liked: Cleanliness, room comfort, communication

Para volver mil veces

Excelente atención, todos muy cordiales, la habitación muy bonita y bien equipada, vista maravillosa, clima fresco, comida muy rica, totalmente recomendado y volvería con gusto
Stayed 1 night in Dec 2023
Verified

10/10 Excellent

Javier

Liked: Cleanliness, room comfort, communication

Paraiso en la montaña

Muy bien excelente atención, Zuna nos atendio de maravilla siempre atenta a nuestra necesidad y siempre sonriendo
Stayed 2 nights in Sep 2023
Verified

8/10 Good

Juan Andres

Liked: Cleanliness, room comfort
Mejorar los tiempos de respuesta para preparar los alimentos.
Stayed 1 night in Jul 2023
Verified

10/10 Excellent

edgar

Liked: Cleanliness, room comfort, communication
Stayed 1 night in Jan 2024