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RELAIS SANTA CHIARA - TUSCANY CHARME

4.0 star property
Tuscan-style hotel with free breakfast and a rooftop terrace

Choose dates to view prices

Photo gallery for RELAIS SANTA CHIARA - TUSCANY CHARME

Aerial view
Garden
View from room
Interior
Basic Room, Hill View | View from room
Relais Santa Chiara captures the essence of Tuscany with its poolside bar serving regional wines and a breakfast buffet featuring local specialties. Guests explore the hotel garden between winery tours arranged by the multilingual staff, creating an authentic Italian experience.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Parking available
  • Pool
  • 24/7 front desk
  • Room service

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Comfort Double Room

Minibar, in-room safe, desk, travel crib

Comfort Double Room

8.8 out of 10
Excellent
(10 reviews)

Highlights

Air conditioning
Heating
TV
Hair dryer
Bidet
Private bathroom
Shower/tub combination
Minibar
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Basic Room

Basic Room | Minibar, in-room safe, desk, travel crib

Basic Room

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Heating
TV
Private bathroom
Hair dryer
Bidet
Minibar
Satellite channels
  • 12 sq m
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Basic Room, Hill View

Basic Room, Hill View | Minibar, in-room safe, desk, travel crib

Basic Room, Hill View

8.8 out of 10
Excellent
(3 reviews)

Highlights

Air conditioning
Heating
TV
Private bathroom
Hair dryer
Bidet
Minibar
Satellite channels
  • 12 sq m
  • Hill view
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Superior Double Room

Minibar, in-room safe, desk, travel crib

Superior Double Room

9.0 out of 10
Wonderful
(6 reviews)

Highlights

Air conditioning
Heating
TV
Hair dryer
Bidet
Private bathroom
Shower/tub combination
Minibar
  • 20 sq m
  • Hill view
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

About the neighborhood

Map
Via Giacomo Matteotti, 15, San Gimignano, SI, 53037

What's nearby

  • San Gimignano Communal Palace - 11 min walk - 1.0 km
  • Piazza Duomo - 11 min walk - 1.0 km
  • Piazza della Cisterna - 11 min walk - 1.0 km
  • Medieval Criminal and Torture Museum - 11 min walk - 1.0 km
  • Sovestro in Poggio Winery - 2 min drive - 1.8 km

Getting around

  • Barberino Val d'Elsa Station - 14 min drive
  • Florence Airport, Peretola (FLR) - 53 min drive

Restaurants

  • ‪Pasticceria Armando & Marcella - ‬9 min walk
  • ‪Riccapizza - ‬9 min walk
  • ‪Bar Boboli - ‬10 min walk
  • ‪Gelateria dell'Olmo - ‬12 min walk
  • ‪Riccapizza - ‬13 min walk

About this property

RELAIS SANTA CHIARA - TUSCANY CHARME

Upscale hotel in the historical district
At RELAIS SANTA CHIARA - TUSCANY CHARME, you can look forward to a free breakfast buffet, a poolside bar, and a rooftop terrace. Sip and savor at this hotel, which boasts winery tours. Stay connected with free in-room WiFi, and guests can find other amenities such as a garden and dry cleaning/laundry services.
You'll also enjoy perks such as:
  • A seasonal outdoor pool and a children's pool, along with sun loungers and pool umbrellas
  • Bike rentals, self parking (surcharge), and a roundtrip airport shuttle (surcharge)
  • Concierge services, luggage storage, and tour/ticket assistance
  • An elevator, a porter/bellhop, and smoke-free premises
Room features
All guestrooms at RELAIS SANTA CHIARA - TUSCANY CHARME have perks such as air conditioning, as well as amenities like free WiFi and desk chairs.
More amenities include:
  • Bidets, free toiletries, and hair dryers
  • 16-inch TVs with cable channels
  • Wardrobes/closets, travel cribs, and heating

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Self parking on site (EUR 15 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 11:00 AM
  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Children's pool
  • Hiking/biking trails
  • Private wine tours
  • Seasonal outdoor pool
  • TV in common areas
  • Wine tours

Family friendly

  • Children's pool
  • Seasonal outdoor pool
  • Snack bar/deli
  • Travel crib

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 2 floors
  • Built in 1991
  • Fireplace in lobby
  • Smoking not allowed
  • Tuscan architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 16-inch TV with cable/satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Desk chair
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 PM
Late check-in subject to availability

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The property is closed between November 20 and March 21.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per pet, per night
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 29 February, EUR 3.50 per person, per night, up to 5 nights. This tax does not apply to children under 14 years of age.
  • A tax is imposed by the city: From 1 March - 31 October, EUR 3.50 per person, per night, up to 5 nights. This tax does not apply to children under 14 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: EUR 15 per night (in/out privileges)
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number IT052028A1UQA2FCVK

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from April to October

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel Relais Santa Chiara
Relais Chiara
Relais Chiara Hotel
Relais Santa Chiara
Relais Santa Chiara Hotel
Relais Santa Chiara Hotel San Gimignano, Italy - Tuscany
Relais Santa Chiara San Gimignano
Relais Santa Chiara Hotel San Gimignano
Relais Santa Chiara Hotel
RELAIS SANTA CHIARA TUSCANY CHARME
RELAIS SANTA CHIARA - TUSCANY CHARME Hotel
RELAIS SANTA CHIARA - TUSCANY CHARME San Gimignano
RELAIS SANTA CHIARA - TUSCANY CHARME Hotel San Gimignano

Frequently asked questions

Does RELAIS SANTA CHIARA - TUSCANY CHARME have a pool?

Yes, this property has a seasonal outdoor pool and a children's pool.

Is RELAIS SANTA CHIARA - TUSCANY CHARME pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 15 per pet, per night. Service animals are exempt from fees.

How much is parking at RELAIS SANTA CHIARA - TUSCANY CHARME?

Self parking is available for EUR 15 per night.

What time is check-in at RELAIS SANTA CHIARA - TUSCANY CHARME?

Check-in start time: 3 PM; Check-in end time: 11:00 PM. Late check-in is available during limited hours.

What time is check-out at RELAIS SANTA CHIARA - TUSCANY CHARME?

Check-out is at 10:00 AM.

Does RELAIS SANTA CHIARA - TUSCANY CHARME provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is RELAIS SANTA CHIARA - TUSCANY CHARME located?

Situated in the historical district, this hotel is within a 15-minute walk of Historical Torture Museum, Museum San Gimignano 1300, and Casa e Torre Campatelli. San Gimignano Pro Loco Association and Torre Grossa are also within 15 minutes.

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RELAIS SANTA CHIARA - TUSCANY CHARME Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 204 out of 411 reviews
Rating 8 - Good. 142 out of 411 reviews
Rating 6 - Okay. 45 out of 411 reviews
Rating 4 - Poor. 14 out of 411 reviews
Rating 2 - Terrible. 6 out of 411 reviews

9.2/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Linda K

Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast had lovely pastries, fruit and cheese. Staff were friendly. The view - stunning.
Stayed 6 nights in Oct 2025

10/10 Excellent

Giam Ming

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall it’s good value.
Stayed 1 night in Oct 2025

10/10 Excellent

Amit

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect stay in San Gimiano - thank you! The reception staff are fantastic - polite and very helpful. We loved our balcony Will be back hopefully for longer
Stayed 1 night in Sep 2025

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The views from the property were beautiful. There is a restaurant on site but we only had breakfast there and ate out the other evenings. We were there for 3 nights. It is about a 8 minute walk to the town center. The wifi was steong.
Stayed 3 nights in Sep 2025

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here our last 2 trips. Love this location the staff and the hotel
Stayed 3 nights in May 2025

6/10 Okay

David

Liked: Staff & service, amenities
The room for two people is very small and you need to be strategic on how to walk around the room while also accessing two middle size pieces of luggage because there is not room to keep the luggage on the floor without tripping. The shower is very small too especially for large people. The bed is comfortable, the breakfast is good, the convenience of being located within a short walking distance of the restaurants and shops is a positive, plus they have parking which we appreciated.
Stayed 2 nights in Oct 2025

6/10 Okay

daniel

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Very nearby town centre but very shabby hotel and the rooms are sparse. Parking is offsite and the elevator was mostly broken. Wouldn’t stay here again. But the staff were very nice.
Stayed 1 night in Aug 2025

10/10 Excellent

gladys

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 1 night in Jul 2022

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely little place
Stayed 1 night in Oct 2023

8/10 Good

Helene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is great, very close to the centre. Breakfast superb! Rooms clean, nice garden
Stayed 1 night in Nov 2023

10/10 Excellent

alejandro gerardo alvarez

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and nice
Stayed 1 night in Nov 2024

8/10 Good

Angus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great view and nice breakfast

Just a one night couple stay on a road trip round Italy. Firstly what a view from the balcony! Room and bathroom small but adequate as I was expecting. But the balcony made the room twice as big, if only the weather was better. Breakfast was very good lots of variety on the day there. One slight negative, we were happy to pay the parking to have the car close by but I don’t think having paid however much for a room the parking should be 15 euro but like I said we were happy to pay just to have the car closeby.
Stayed 1 night in Apr 2025

8/10 Good

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
VERY nice and helpful staff! They consistently went out of their way to be helpful. My girlfriend wasn't feeling well, and they let us check in early so she could lay down....the room service lady who brought her some food went out of her way to be sympathetic and kind... The people who work there are top notch! The room and the facility are very nice and clean as well. The only reason I withheld that 5th star is that the hotel isn't inside the old castle walls of San Gimignano. It's down the hill a bit. The walk up the hill isn't bad at all, but there is that walk up the hill (which isn't clear in the listing). But that's a small ding for an otherwise wonderful hotel!
Stayed 1 night in Apr 2025

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the countryside view and the tuscan magic. Conveniently located next to the town center. 10 min walk
Stayed 1 night in Sep 2022

6/10 Okay

María Alícia

Liked: Cleanliness
Disliked: Staff & service
Front desk not very friendly We had a car to park instead of offering to us to park and pay They send us out of the property to park , when we realized that the signs at the parking spots said for guess only we wonder what do they call us , so I ask and she said our car was too big and it will take 2 spaces so we said ok we will like to park and pay for parking so she told us that she had to make a call to see if she could do it and she could tell is in 5 minutes, Then when we came back another person was there we asked again this time she said yes for 13e we can park and of course we said yes we had 3 rooms in that hotel Last names Martinez Acosta And Perez At the end our car fit perfectly in the spa that she told us we could not park there bc of the size Overall not a very friendly place to stay quite disappointed in this place we have been traveling since sept 15 all over Italy I think you can check our reservations and see what I mean This was the only disappointment so far all the other places have been GREAT Thank you
Stayed 2 nights in Sep 2022

10/10 Excellent

michel

Liked: Cleanliness, amenities, property conditions & facilities
Hôtel remarquable. Belle chambre spacieuse. Déjeuner copieux. Vue incroyable sur les collines avoisinantes et proximité avec San Gimignano. Stationnement restreint
Stayed 1 night in Oct 2025

8/10 Good

Edith

Liked: Cleanliness, staff & service, property conditions & facilities
Frühstück okay, Balkon mit 0 Aussicht!!!
Stayed 7 nights in Oct 2025

10/10 Excellent

Enrique P

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio muy bonita vista en habitación 204 el estacionamiento cuesta 15 euros diarios adicionales
Stayed 3 nights in Oct 2025

10/10 Excellent

carla

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful everything ! Love to back again !
Stayed 2 nights in Oct 2025

6/10 Okay

Ray

Liked: Cleanliness, staff & service
The coffee line is very long. You may want to consider having two coffee machines in two separate locations in the cafeteria to resolve this problem.
Stayed 1 night in Oct 2025

10/10 Excellent

Amelie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superbe hôtel!
Stayed 5 nights in Oct 2025

10/10 Excellent

sandy

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
A beautiful, quaint stay, friendly staff. Clean rooms beautiful view of Landscapes. Visited here early Sept! Best time for weather!
Stayed 2 nights in Sep 2025

8/10 Good

Orlando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful view , easy to walking to the center San Gimignano, have parking, breakfast is good, the staff vey kindly, but the room is small
Stayed 5 nights in Aug 2025

8/10 Good

Donna

Liked: Cleanliness, staff & service, amenities
Schoon hotel, wij hadden wel een hele krappe kamer maar verbleven er maar 1 nachtje. Blijf je langer? Boek dan een grotere kamer! Het ontbijt was perfect.
Stayed 1 night in Aug 2025

8/10 Good

Antonio

Liked: Cleanliness, staff & service
Super frühstück
Stayed 2 nights in Jul 2025