I really thought I'd love this place. We've stayed in many lodges similar to this in Central America/Asia, always being a highlight of any trip.
The location is nice enough, the rooms are ok. We were there after a large amount of rain, the staff did a great job transferring us over the flooded road.
My biggest issue with this place is the dining arrangement. You have to eat there, there is no other option unless you want to pay for the transfer or drive into San Ignacio to eat. I'd figured out we had to pay for meals even though the cost is not listed anywhere on there website. You have to have a 4 course dinner every night, costing US$26 per person plus service charge and tax so US$32 per person. The food is average - not much point in the first 2 courses, the main and dessert are okay. You then have to eat the for breakfast and lunch too if not on trips - again the prices are very high for what you get.
We spent over US$550 just on food in three nights, not including drinks (we didn't drink too much thankfully!). Considering we ate and drank a really good meal for US$30 in total for 3 adults in San Ignacio, I think they take advantage that you cannot go anywhere else.
The free activities were closed due to rain, including the pool at times but they still charged us US$120 for 2 walks. One of which we questioned if they'd be any wildlife around and was told yes by staff. However, the guide told us on the walk that there was very little chance of seeing anything.
