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Vanilla Hills Resort

3.0 star property
Riverfront hotel with spa services and a 24-hour front desk

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Vanilla Hills Resort sits by the river, offering a refreshing outdoor pool and sunlit garden. Guests can savor meals at 3 Senses restaurant, enjoy spa treatments, and use in-room WiFi with natural views. The attentive staff and beautiful setting consistently impress visitors.

Reviews

10 out of 10
Exceptional

Popular amenities

  • Spa
  • Room service
  • 24/7 front desk

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Chalet, 2 Bedrooms, Kitchen, Hill View (Villa Vista)

Chalet, 2 Bedrooms, Kitchen, Hill View (Villa Vista) | 2 bedrooms, pillowtop beds, in-room safe, individually decorated

Chalet, 2 Bedrooms, Kitchen, Hill View (Villa Vista)

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Kitchen
  • 2 bedrooms
  • Hill view
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed

View all photos for House, 1 Queen Bed, Garden View (Coconut Tree House)

House, 1 Queen Bed, Garden View (Coconut Tree House) | 2 bedrooms, pillowtop beds, in-room safe, individually decorated

House, 1 Queen Bed, Garden View (Coconut Tree House)

10.0 out of 10
Exceptional
(7 reviews)

Highlights

Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Refrigerator
2 bedrooms
Ceiling fan
Pillowtop bed
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Bungalow, 2 Bedrooms, Kitchen, Garden View (Orchid)

Bungalow, 2 Bedrooms, Kitchen, Garden View (Orchid) | 2 bedrooms, pillowtop beds, in-room safe, individually decorated

Bungalow, 2 Bedrooms, Kitchen, Garden View (Orchid)

Highlights

Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
2 bedrooms
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed, 1 Twin Bed and 1 Twin Sofa Bed

View all photos for Bungalow, 1 King Bed, Kitchen, Garden View (Hibiscus)

Bungalow, 1 King Bed, Kitchen, Garden View (Hibiscus) | 2 bedrooms, pillowtop beds, in-room safe, individually decorated

Bungalow, 1 King Bed, Kitchen, Garden View (Hibiscus)

10.0 out of 10
Exceptional
(5 reviews)

Highlights

Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Kitchen
Refrigerator
2 bedrooms
Ceiling fan
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Tree House, 1 King Bed, Garden View (Gumbo Limbo & Guanacaste)

Superior Tree House, 1 King Bed, Garden View (Gumbo Limbo & Guanacaste) | 2 bedrooms, pillowtop beds, in-room safe, individually decorated

Superior Tree House, 1 King Bed, Garden View (Gumbo Limbo & Guanacaste)

10.0 out of 10
Exceptional
(7 reviews)

Highlights

Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Refrigerator
2 bedrooms
Blackout drapes/curtains
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Map
VANILLA HILLS RD, San Ignacio, Cayo

What's nearby

  • Masewal Forest Garden Medicinal Trail - 5 min drive - 3.5 km
  • Cahal Pech Mayan Ruins - 6 min drive - 4.6 km
  • Ajaw Chocolate & Crafts - 6 min drive - 4.6 km
  • San Ignacio Market - 7 min drive - 4.9 km
  • San Ignacio & Santa Elena House of Culture - 7 min drive - 4.9 km

Getting around

  • San Ignacio (CYD-Town Airstrip) - 18 min drive

Restaurants

  • ‪Ko-Ox Han-Nah - ‬6 min drive
  • ‪Rolson Cocina, Cantina & Hotel - ‬6 min drive
  • ‪The Guava Limb Café - ‬7 min drive
  • ‪Hode's - ‬7 min drive
  • ‪Pop's Restauraunt - ‬6 min drive

About this property

Vanilla Hills Resort

Hotel by the river
A terrace, a garden, and dry cleaning/laundry services are just a few of the amenities provided at Vanilla Hills Resort. Treat yourself to spa services, such as a massage or a manicure/pedicure. Be sure to enjoy a meal at 3 Senses, the on-site restaurant. Guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • An outdoor pool along with sun loungers and pool umbrellas
  • Free self parking
  • Continental breakfast (surcharge), a roundtrip airport shuttle (surcharge), and smoke-free premises
  • Concierge services, luggage storage, and tour/ticket assistance
  • Guest reviews speak highly of the pool and helpful staff
Room features
All guestrooms are individually furnished, and have comforts such as air conditioning, as well as thoughtful touches like free WiFi and safes.
Extra amenities include:
  • Bathrooms with tubs or showers
  • Balconies or patios, refrigerators, and freezers

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9.6 out of 10, Exceptional, 184 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Daily continental breakfast available 7:00 AM to 11:00 AM for a fee: USD 7 to 15 for adults and USD 7 to 15 for children
  • A restaurant

Restaurants on site

  • 3 Senses

Things to do

  • Outdoor pool

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • On a river
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Couples treatment rooms
  • Manicures/pedicures
  • Massage

Accessibility

  • No elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Private bathroom
  • Towels provided

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Freezer
  • Limited room service
  • Paper towels
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Individual decor
  • Individual furnishings
  • Portable fan
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 9:00 PM

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 20.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 47 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately USD 7 to 15 for adults, and USD 7 to 15 for children
  • Rollaway bed fee: USD 20.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number HOT01779

We should mention

This property does not have elevators
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Vanilla Hills Lodge
Vanilla Hills Resort Hotel
Vanilla Hills Resort San Ignacio
Vanilla Hills Resort Hotel San Ignacio

Frequently asked questions

Does Vanilla Hills Resort have a pool?

Yes, this property has an outdoor pool.

Is Vanilla Hills Resort pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Vanilla Hills Resort?

Check-in start time: 2:00 PM; Check-in end time: 9:00 PM.

What time is check-out at Vanilla Hills Resort?

Check-out is at 11:00 AM.

Does Vanilla Hills Resort provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Vanilla Hills Resort located?

Situated on a river, this hotel is within 3 mi (5 km) of Masewal Forest Garden Medicinal Trail, Branch Mouth, and Ajaw Chocolate & Crafts. San Ignacio & Santa Elena House of Culture is 3.1 mi (5 km) away.

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Vanilla Hills Resort Reviews

Reviews

10

Exceptional

Rating 10 - Excellent. 91 out of 94 reviews
Rating 8 - Good. 3 out of 94 reviews
Rating 6 - Okay. 0 out of 94 reviews
Rating 4 - Poor. 0 out of 94 reviews
Rating 2 - Terrible. 0 out of 94 reviews

10/10

Cleanliness

10/10

Staff & service

9.8/10

Amenities

10/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Trent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was extremely helpful and gracious.
Stayed 2 nights in Oct 2025

10/10 Excellent

NOREEN

Everything about Banill
Stayed 2 nights in Nov 2025

10/10 Excellent

Ramona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A little hidden gem that feels like paradise.
Stayed 3 nights in Aug 2025

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The grounds were full of wildlife and beautiful! Everyone who works there is so friendly and helpful. Our house was spacious and fully stocked. Our family, including 3 teenagers, had a great time swimming and relaxing.
Stayed 3 nights in Jul 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a fantastic stay at Vanilla Hills. Our cabin was very comfortable with awsome views out of all of the windows. The on-site restaraunt has fantastic food and we enjoyed a special tapas tasing event while we were there. We would definitely return.
Stayed 4 nights in Mar 2025

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities
The pool, the birds and animals, the cabana and the meals and wine.
Stayed 3 nights in Jan 2025

10/10 Excellent

Malcolm

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing 5 star chef and staff exceptional
Stayed 2 nights in Dec 2024

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were beautiful and clean, the staff was helpful and courteous, and the restaurant was excellent.

10/10 Excellent

Jana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay in the Gumbo Limbo Treehouse! The room was beautiful and staff were amazing! We even had a troop of monkeys playing in the trees one morning while we were there.
Stayed 2 nights in Nov 2024

10/10 Excellent

Clay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed are time at Vanilla Hill Lodge. Great Hospitality, great food and very peaceful.
Stayed 3 nights in Feb 2023

10/10 Excellent

Alana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the quiet peaceful setting of the resort. The pool area, grounds and restaurant were all beautiful and well kept. We were very impressed and would love to return one day!
Stayed 4 nights in Dec 2023

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a beautiful resort and the staff made sure you had everything you needed. Very attentive. The restaurant there was not only beautiful but had great food. Would stay there again if I ever have the pleasure of a second trip to San Ignacio.
Stayed 4 nights in Dec 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
We had a wonderful experience and will have long lasting memories of a fantastic location, really enjoyed the delicious meals while watching the wildlife surrounding us.
Stayed 2 nights in Jun 2023

10/10 Excellent

Bridget

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Spectacular Property

Gorgeous property, wonderful people, amazing service and spectacular food!
Stayed 2 nights in Feb 2024

10/10 Excellent

Brett

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Claudia, Jose and Mark were the staff we interacted with the most and they were all fantastic. Great place to relax with plenty to explore nearby. The food onsite was great and the pool was perfect.
Stayed 4 nights in Mar 2024

10/10 Excellent

Sharee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An absolutely amazing stay in the jungle. Comfortable, gorgeous, excellent restaurant, and stellar customer service.
Stayed 4 nights in Jun 2023

10/10 Excellent

Jocelyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the tree house room and outdoor shower. The bar and restaurant were lovely with friendly staff and delicious drinks and food. Highly recommend!
Stayed 4 nights in Aug 2024

10/10 Excellent

Teri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very special property in the jungle. The food prepared at the restaurant was superb. There was a lovely infinity pool that we were able to enjoy. (Temps were in the mid-90s) We stayed in one of the treehouses and loved it. Very well appointed. Pretty pathways throughout the property. Be sure to visit the green iguana rescue in San Ignacio. The property's location is handy for Mayan ruins and cave tours. Love this place.
Stayed 2 nights in Apr 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was extremely helpful. They helped to book our day trips with great guides. The food was excellent and vegetarian friendly. Our cabin was private, quiet, and comfortable. I would recommend to anyone wanting to explore the country around San Ignacio.
Stayed 4 nights in Sep 2024

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, property conditions & facilities
All around outstanding experience. The lodge is beautiful, the staff is friendly and helpful, the food is great.

10/10 Excellent

Kate

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for 5 nights and had an amazing time. The treehouse was awesome. The food is great! We hope to return one day!
Stayed 5 nights in Jun 2022

10/10 Excellent

Annika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Vanilla Hills is a magical experience. The cabins are amazingly set in the jungle, the food is delicious, and the staff is super friendly/helpful!

10/10 Excellent

Nandakumar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly. Beautiful property. Claudia was so helpful. Definitely recommend.
Stayed 3 nights in Jul 2024

10/10 Excellent

Kate

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had an excellent stay at Vanilla Hills. The treehouse was amazing! I also liked the pool and the food was tasty. Staff was very friend and helpful if you needed anything or to arrange tours.

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful quiet secluded stay in nature. Lots of birds to see! The people were very nice and helpful. Definitely recommend it.
Stayed 3 nights in Mar 2024