"My room, 203,had a broken bed that slide around the wood floor. You hear the freeway pretty easily near the front facing rooms. My shower also was broken with a visible seam across the back. Pooled up a huge pool of stagnant water because of it. The TV mount plastic was just free floating off the wall. My pillows were completely flat. The bed mattress itself was dented half a foot downward on one side?? Last but not least, there was a baby cockroach in the last day in the bathroom. This whole...

"Room was in poor physical condition but the worst part was the room was heavily infested with cockroaches from walls and lamp shades to the bath tub to the beds themselves. Took photos. Had to check out that same evening and look for accommodations elsewhere. Just a totally bad experience. Hotel said they couldn't refund the charges but had to go back through hotels.com."