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The Looking Glass Hotel

2.0 star property
Hotel in San Juan, near Casino del Mar at La Concha Resort

Choose dates to view prices

The Looking Glass Hotel provides a terrace and more. Stay connected with free in-room WiFi.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Air conditioning
  • Free WiFi

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Queen Standard Room

Egyptian cotton sheets, premium bedding, memory foam beds, desk

Queen Standard Room

10.0 out of 10
Exceptional
(6 reviews)

Highlights

Air conditioning
Smart TV
Memory foam bed
Egyptian cotton linens
Premium bedding
Private bathroom
Rainfall showerhead
Free bottled water
  • 13 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for King Standard Room

King Standard Room | Egyptian cotton sheets, premium bedding, memory foam beds, desk

King Standard Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Mini-fridge
Smart TV
Memory foam bed
Egyptian cotton linens
Premium bedding
Private bathroom
Rainfall showerhead
  • 17 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Queen Deluxe Room

Queen Deluxe Room | Egyptian cotton sheets, premium bedding, memory foam beds, desk

Queen Deluxe Room

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Air conditioning
Smart TV
Memory foam bed
Egyptian cotton linens
Premium bedding
Private bathroom
Rainfall showerhead
Free bottled water
  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Traditional Suite

Traditional Suite | Egyptian cotton sheets, premium bedding, memory foam beds, desk

Traditional Suite

9.4 out of 10
Exceptional
(6 reviews)

Highlights

Separate sitting area
Air conditioning
Free rollaway/extra beds
Mini-fridge
Smart TV
Egyptian cotton linens
Sofa bed - queen
Separate bedroom
  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Queen Basic Room

Queen Basic Room | Bathroom | Rainfall showerhead, free toiletries, hair dryer, towels

Queen Basic Room

9.6 out of 10
Exceptional
(7 reviews)

Highlights

Air conditioning
Smart TV
Memory foam bed
Egyptian cotton linens
Premium bedding
Private bathroom
Rainfall showerhead
Free bottled water
  • 13 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for First Floor Budget Queen

First Floor Budget Queen | Egyptian cotton sheets, premium bedding, memory foam beds, desk

First Floor Budget Queen

Highlights

Air conditioning
Smart TV
Memory foam bed
Egyptian cotton linens
Premium bedding
Private bathroom
Rainfall showerhead
Free bottled water
  • 13 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for First Floor ADA Queen Standard

First Floor ADA Queen Standard | Egyptian cotton sheets, premium bedding, memory foam beds, desk

First Floor ADA Queen Standard

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Smart TV
Memory foam bed
Egyptian cotton linens
Premium bedding
Private bathroom
Rainfall showerhead
Free bottled water
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for First Floor Junior Suite (2 Twin XLs or 1 King)

First Floor Junior Suite (2 Twin XLs or 1 King) | Egyptian cotton sheets, premium bedding, memory foam beds, desk

First Floor Junior Suite (2 Twin XLs or 1 King)

Highlights

Air conditioning
Smart TV
Memory foam bed
Egyptian cotton linens
Premium bedding
Private bathroom
Rainfall showerhead
Free bottled water
  • 19 sq m
  • Sleeps 2
  • 2 Large Twin Beds OR 1 King Bed

View all photos for First Floor Deluxe Suite (2 Twin XLs or 1 King)

First Floor Deluxe Suite (2 Twin XLs or 1 King) | Living area | 55-inch Smart TV with digital channels, Netflix, Hulu

First Floor Deluxe Suite (2 Twin XLs or 1 King)

8.0 out of 10
Very good
(1 review)

Highlights

Separate sitting area
Air conditioning
Free rollaway/extra beds
Mini-fridge
Smart TV
Egyptian cotton linens
Sofa bed - queen
Premium bedding
  • 30 sq m
  • Sleeps 4
  • 2 Twin Beds OR 1 King Bed

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About the neighborhood

Map
1661 Av. Juan Ponce de León, San Juan, Puerto Rico, 00909

What's nearby

  • San Jorge Children's Hospital - 4 min walk - 0.4 km
  • Museo de Arte de Puerto Rico - 6 min walk - 0.6 km
  • Calle Loiza - 10 min walk - 0.9 km
  • Plaza del Mercado - 14 min walk - 1.2 km
  • Jose Miguel Agrelot Coliseum - 2 min drive - 2.4 km

Getting around

  • Sacred Heart Station - 14 min walk
  • Luis Munoz Marin Intl. Airport (SJU) - 15 min drive

Restaurants

  • ‪☕Abracadabra Counter Cafe☕ - ‬1 min walk
  • ‪787 Coffee Co - ‬1 min walk
  • ‪Taberna Selfie - ‬4 min walk
  • ‪La Terraza de Bonanza - ‬4 min walk
  • ‪Lote 23 - ‬4 min walk

About this property

The Looking Glass Hotel

Hotel near Casino del Mar at La Concha Resort
The Looking Glass Hotel provides a terrace and more. Guests can connect to free in-room WiFi.
Other perks include:
  • Smoke-free premises
  • Guest reviews give top marks for the helpful staff
Room features
All guestrooms at The Looking Glass Hotel feature thoughtful touches such as premium bedding and laptop-friendly workspaces, in addition to amenities like free WiFi and air conditioning.
More amenities include:
  • Egyptian cotton sheets and memory foam beds
  • Bathrooms with rainfall showers and tubs or showers
  • 55-inch Smart TVs with Netflix, Hulu, and streaming services
  • Digital channels, housekeeping, and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (USD 25 per day); reservations required

Conveniences

  • Guidebooks
  • Limited-hour front desk

Guest services

  • Housekeeping (on request)
  • Proposal/romance packages

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 steps to reach entrance
  • Area rugs in room
  • Braille/raised signage
  • Front entrance ramp
  • Grab bar in shower (34 inches high)
  • Grab bar near toilet (33 inches high)
  • Hand-held showerhead
  • Handrails in stairways (30 inches high)
  • Height-adjustable showerhead
  • Roll-in shower (57 inches wide)
  • Smooth flooring in room
  • Tile flooring in room
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity (24 inches high)
  • Wheelchair-accessible registration desk (44 inches high)

More

  • Smoking not allowed

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Memory foam mattress

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch smart TV with digital channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Free bottled water
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:30 PM
Early check-in subject to availability
Early check-in fee: USD 50
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: USD 50

Special check-in instructions

The front desk is open daily from 9:00 AM - 5:00 PM
Guests planning to arrive outside of normal check-in hours will receive an email within 24 hours before arrival with check-in instructions and an access code; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests traveling with a service animal must contact the property prior to arrival.

Access methods

Access code, front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 100 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Nearby parking fee: USD 25 per day (500 ft away)
  • Early check-in fee: USD 50 (subject to availability)
  • Late check-out fee: USD 50 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

We should mention

This property does not have elevators
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

The Looking Glass Hotel Hotel
The Looking Glass Hotel San Juan
The Looking Glass Hotel Hotel San Juan

Frequently asked questions

Is The Looking Glass Hotel pet-friendly?

No, only service animals are welcome at the property.

What time is check-in at The Looking Glass Hotel?

Check-in start time: 3:00 PM; Check-in end time: 10:30 PM. Early check-in is available for a fee of USD 50 (subject to availability).

What time is check-out at The Looking Glass Hotel?

Check-out is at 11:00 AM. Late check-out is available for USD 50 (subject to availability).

Where is The Looking Glass Hotel located?

Located in Santurce, this hotel is within 1 mi (2 km) of San Jorge Children's Hospital and Jose Miguel Agrelot Coliseum. Condado Beach and Pan American Pier are also within 3 mi (5 km). Sacred Heart Station is 14 minutes by foot and Hato Rey Station is 23 minutes.

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Reviews

The Looking Glass Hotel Reviews

9.4

Exceptional

9.8

Cleanliness

9.0

Amenities

9.4

Staff & service

9.2

Eco-friendliness

9.6

Property conditions & facilities
Rating 10 - Excellent. 201 out of 265 reviews
Rating 8 - Good. 43 out of 265 reviews
Rating 6 - Okay. 14 out of 265 reviews
Rating 4 - Poor. 5 out of 265 reviews
Rating 2 - Terrible. 2 out of 265 reviews

Reviews

10/10 Excellent

Elio

Liked: Cleanliness, amenities, property conditions & facilities
Restaurants and store nearby
Stayed 1 night in Dec 2025

10/10 Excellent

Kensie

Liked: Cleanliness, property conditions & facilities
Everything was great!
Stayed 1 night in Nov 2025

10/10 Excellent

annia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its my second time staying here and i really love it.
Stayed 4 nights in Oct 2025

10/10 Excellent

Cesar A

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and cozy room, great staff, easy check in and check out.
Stayed 1 night in Oct 2025

10/10 Excellent

Rita

Liked: Cleanliness, amenities, property conditions & facilities
Amazing room, friendly staff, great location. Thank you
Stayed 1 night in Oct 2025

10/10 Excellent

Katherine

Liked: Cleanliness, amenities, property conditions & facilities
Very nice room.
Stayed 1 night in Nov 2025

10/10 Excellent

Alex

Liked: Cleanliness, property conditions & facilities
Real nice and clean
Stayed 2 nights in Nov 2025

10/10 Excellent

Miguelangel

Liked: Cleanliness, amenities, property conditions & facilities
Very clean. Was great
Stayed 1 night in Nov 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great stay, awesome location & entry info was awesome
Stayed 1 night in Aug 2025

10/10 Excellent

Alberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome stay! Super clean and quiet! Really cozy!
Stayed 1 night in Sep 2025

10/10 Excellent

McKayla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this experience would definitely recommend
Stayed 4 nights in Jul 2025

10/10 Excellent

Paulett

Liked: Cleanliness, staff & service
The room was very cold, we had to turn the unit down, it's easy to get a Uber to take us places.
Stayed 1 night in Nov 2025

6/10 Okay

Aaron

Liked: Cleanliness
Ok to stay for a night . It is clean but many updates are still needed
Stayed 1 night in Oct 2025

10/10 Excellent

Anceshy

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms and great quick check in
Stayed 2 nights in Jun 2025

10/10 Excellent

LOUISA

Liked: Cleanliness, amenities, property conditions & facilities
Booked this hotel for one night before a cruise. Very clean and perfect for my stay. There is no elevator, however, the staff will assist with taking the luggage up and down. I booked a room on the first floor, but was placed on the second floor. Very kind and professional staff. Definitely recommend this hotel!
Stayed 1 night in Oct 2025

8/10 Good

Sydney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the property, it was clean, neat and beautiful. I do wish there was a mini fridge in the rooms that would’ve helped me out a lot it was really inconvenient. Staff was nice
Stayed 3 nights in Oct 2025

10/10 Excellent

Nohely

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was such a nice experience, staff was super nice! I love that everything was so close by. Literally a coffee shop 2 minutes away WALKING!! Very nice hotel and very clean.
Stayed 3 nights in Sep 2025

10/10 Excellent

alejandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in Sep 2025

6/10 Okay

Penni

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The hotel was in a location with walkable restaurants and easy to uber to and from. It was clean and staff were helpful and friendly. The lower rating was due to the extremely small room and lack of sound insulation. It was VERY loud throughout the night. Impossible to sleep.
Stayed 1 night in Nov 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is nice and can walk to quite a few places. Front desk was helpful with recommendations on food. Was able to walk to La Placita as well.
Stayed 2 nights in Aug 2025

8/10 Good

seretha

Liked: Cleanliness, amenities, property conditions & facilities
It was clean and nice in the lobby and so was the room. You can park on the street it pay $25 to park in a lot about a block away. The only thing I didn’t like was the sign the the towels. What towels you don’t use they don’t wash, but they could have been touched.
Stayed 1 night in Nov 2025

10/10 Excellent

John

It was very clean had great aroma when u enter .Definitely would stay there again
Stayed 1 night in Jun 2025

10/10 Excellent

Lucesita

Liked: Cleanliness, staff & service, property conditions & facilities
Love the minimalist deco, how clean are the room, bathroom. Very easy to checkin and checkout and the best is that has parking near the building! Great communication and fast response.
Stayed 1 night in Aug 2025

10/10 Excellent

Marshall

Liked: Cleanliness, staff & service, property conditions & facilities
Highly recommend this hotel, short walk to several good restaurant. Great staff!
Stayed 2 nights in Jun 2025

10/10 Excellent

Kathy

Liked: Amenities
Super cute. Rooms are small but don’t feel like it. The staff is awesome!!! They had great suggestions for places to eat. Very very clean hotel. I would stay there again for sure!
Stayed 1 night in Aug 2025