10/10 ممتاز
Toni
مسافر برفقة العائلة, مسافر برفقة شريك, مسافر برفقة مجموعة
2025 مايو 31
عناصر نالت الإعجاب: النظافة، والعاملون ومستوى الخدمة، ووسائل الراحة، وحالة المنشأة ومرافقها
On arrival to the property we were greeted at the front, our bags were grabbed and we were welcomed with a cocktails and five minute massage. We had a “luxury penthouse” though the rooms were nice we had minor issues with the shower not working, they solved the issue by the next morning. We had our own balcony plunge pool which was a nice touch. Pool was very enjoyable, staff constantly checking if you need food or drinks, and will deliver directly to you. We had an issue with our first golf cart rental and was corrected by the morning. (Town is decently far from the hotel definitely recommend the golf cart). The food and drinks we had on property were good.
We chose this property due to their so called “special rake” for the Sargassum and were disappointed when we saw the beach and water. They did offer free amenities like clear bottom kayaks and a sail boat ride, however the current was too difficult to do those activities in. Staff was accommodating with providing laundry soap as we just spent a few days in the jungle and desperately needed to wash our clothes, which we had a washer and drier in our room.
15-20 minutes from secret beach which was a welcomed change with crystal clear water. We do wish we were able to stay at least another day here as the property was beautiful and would’ve liked to attend one of their happy hours or rooftop seafood boils.
Toni
أقام ليلتين (2) في شهر مايو عام 2025
