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Hotel Santa Cruz

3.5 star property
Travelers start their day with a delicious made-to-order breakfast before relaxing in the sun on the peaceful garden terrace at this welcoming hotel.

Choose dates to view prices

Hotel Santa Cruz, in Santa Cruz do Sul Centro, offers guests a freshly cooked breakfast, a tranquil garden, and a sunny terrace to unwind. The lobby provides news access, with helpful multilingual staff available.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Breakfast included
  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Parking available
  • Laundry
The current price is AED 273
AED 287 total
includes taxes & fees
29 May - 30 May

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Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime

Early check-in subject to availability

Early check-in is available for a fee

Minimum check-in age: 18

Check-out

Check-out before noon

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

Prior to arrival, you must complete online registration via a secure link

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets stay free

Service animals are welcome, and are exempt from fees

Welcoming dogs and cats only

2 total (up to 55 lbs per pet)

Restrictions apply; for more information contact the property at the number on the booking confirmation

Food and water bowls are available

Children and extra beds

Children are welcome

1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Self parking fee: BRL 20.00 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Google Pay, Apple Pay, and Samsung Pay
Cashless transactions are available
Long-term renters welcome
This property uses solar energy
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is Hotel Santa Cruz pet-friendly?

Yes, Hotel Santa Cruz allows cats and dogs (limit 2 total) with a maximum weight of up to 55 lbs per pet. Some restrictions may apply, so please contact the property for more details.

How much does it cost to stay at Hotel Santa Cruz?

As of 21 May 2026, prices found for a 1-night stay for 2 adults at Hotel Santa Cruz on 29 May 2026 start from AED 273, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is available for BRL 20.00 per night.

What time is check-in at Hotel Santa Cruz?

Check-in start time: 2:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Hotel Santa Cruz?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Hotel Santa Cruz located?

Located in Santa Cruz do Sul Centro, this hotel is 0.2 mi (0.2 km) from Catedral de São João Batista and 1.5 mi (2.5 km) from Cave of Indians. Santa Cruz do Sul International Racetrack and Aristides Carlos Rodrigues Museum are also within 32 mi (52 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.4

Exceptional

9.6

Cleanliness

9.2

Amenities

9.6

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 67 out of 89 reviews
Rating 8 - Good. 16 out of 89 reviews
Rating 6 - Okay. 2 out of 89 reviews
Rating 4 - Poor. 1 out of 89 reviews
Rating 2 - Terrible. 3 out of 89 reviews

Reviews

Verified

10/10 Excellent

Aline M

Excelente
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

LEONARDO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent!
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Rafael M

Liked: Cleanliness, staff & service, amenities
Ok
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Carla

Liked: Cleanliness, staff & service, amenities
Limpeza, conforto, café da manhã e equipe de recepção maravilhosos!!!
Stayed 1 night in Dec 2025
Verified

8/10 Good

Raquel

Liked: Cleanliness, staff & service, amenities
Hotel todo reformado, quartos confortáveis, chuveiro e cama de boa qualidade , atendimento excelente
Stayed 2 nights in Sep 2025
Verified

8/10 Good

ANA CRISTINA C

Liked: Cleanliness, staff & service
O hotel é bem simples, sem academia, piscina ou outro adicional na sua estrutura. Quarto super básico, limpo e cama boa. Sem secador de cabelo e amenities somente shampoo e sabonetinho.Não sei se tem estacionamento e não nos foi oferecido ou se tem..o fato é que quando chegamos o recepcionista disse que poderíamos deixar o carro na rua mesmo. Café da manhã básico també, saboroso mas nada demais. Equipe do café super atenciosa. Tduo super limpo e organizado.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

EDNEI

Liked: Cleanliness, staff & service, amenities
ótimo atendimento
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Robson

Liked: Cleanliness, staff & service, amenities
Atendimento cordial e eficiente. Café da manhã excelente e quartos limpos.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Um hotel maravilhoso. Atendimento nota 10 e excelência em tudo.
Stayed 1 night in Aug 2025
Verified

8/10 Good

Jairo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel Santa Cruz

Já e a segunda vez que me hospedo no hotel, e sempre sou muito bem atendido e as instalação são muito boas.
Stayed 2 nights in Jun 2025
Verified

8/10 Good

Octavio

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel renovado com boas instalações e decoração clean. Banheiro bem pequeno e colchão muito mole para meu gosto. Para quem vai só para dormir e tomar um bom café da manhã atende perfeitamente.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

localizacao privilegiada

Excelente localização, 1 quadra da praça principal, perto de restaurantes, super seguro de se deslocar a pé, estacionamento fácil de manobrar, prédio renovado, tudo novinho, café da manhã merece destaque especial, muito caprichado pela Sra Sil, dá gosto de olhar e degustar. A única ressalva é o barulho de carros da rua (janelas de pvc e vidro duplo resolveriam, quem sabe numa proxima reforma?), peça um quarto de fundos e não terá nenhum problema.
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Jorge

Liked: Staff & service, property conditions & facilities, room comfort

Excelente Hotel

Excelente hotel... simples, sem nada de mais, mas com tudo exigido para ter noites boas de sono. Pequenos detalhes no hotel fazem a diferença, como o tratamento quase que personalizado para o cliente. Muito bom mesmo.
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Paulo Marcelo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel muito arrumado, silencioso e com equipe muito simpática e prestativa. Café da manhã caprichado.
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Raquel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Otima opcao em Santa Cruz do Sul

Muiro boa experiência, hotel linpo, totalmente reformado recentemente, conserva algimas carcterisristicas do predio historico. Pessoal muito atencioso.
Stayed 2 nights in Jul 2024
Verified

6/10 Okay

Cristian

Liked: Cleanliness, staff & service, property conditions & facilities
O atendimento foi impecável, porem no quarto a agua quente não se mantinha ligada, e o controle da tv estava sem pilha
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Jhon Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente

Excelente sitio, atención Siempre amables Volveré
Stayed 5 nights in Mar 2024
Verified

10/10 Excellent

julio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

muito limpo

muito bom hotel
Stayed 1 night in Dec 2023
Verified

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente opção em SCS

Excelente atendimento de todos! Tudo extremamente limpo. Banho excelente. Ótimo café da manhã. Hotel muito bem localizado. Com certeza, voltaremos.
Stayed 1 night in Sep 2023
Verified

2/10 Terrible

Cesar

Muito triste com a situação

Não sei o motivo, nem me hospedei no hotel. Recebi uma mensagem automática do hotel, porém gostaria de esclarecer que não efetuei o check-in nem me hospedei em suas instalações. É lamentável constatar que tanto A gerência do Hotel Santa Cruz, quanto a plataforma Hotéis.com me deixaram na mão novamente. A equipe da Hotéis.com nunca demonstra flexibilidade diante das necessidades dos hóspedes. Atenciosamente, Cesar
Stayed 1 night in Jun 2023
Verified

10/10 Excellent

Renata

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ótimo hotel

Fomos muito bem recebidos! Check-in rápido, check-out também! O quarto é pequeno, porém, limpo e bem decorado. O chuveiro é ótimo, toalhas brancas e cheirosas. Café da manhã muito bom.
Stayed 1 night in Feb 2023
Verified

10/10 Excellent

GUSTAVO A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The best

Excelente fui atendido de forma personalizada, local muito bem cuidado, perto de tudo!
Stayed 1 night in Nov 2022
Verified

10/10 Excellent

MANUELA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
muito bom. Cama, lençóis, toalhas, tudo de primeira. Atendimento maravilhoso. Sem queixas.
Stayed 1 night in Sep 2022
Verified

4/10 Poor

Adriéli

Liked: Staff & service
Disliked: Cleanliness
Não possui estacionamento. Lençóis não estavam bem limpos. Equipe atendia bem.
Stayed 1 night in Jun 2022
Verified

10/10 Excellent

FABIO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel boutique classico

Espetacular, agradável, tudo limpo e bem cuidado, café da manhã excelente pela Tereza, recepção muito atenciosa. Sem palavras para qualificar tamanho carinho com os usuários. Lembra hotel boutique
Stayed 1 night in Jan 2022