AluaSoul Ibiza - Adults Only

4.0 star property
Adults-only hotel with 3 restaurants and 2 outdoor pools

Choose dates to view prices

AluaSoul Ibiza - Adults Only is near Marina Santa Eulalia. Guests can enjoy spa treatments at the Wellness Area or Pilates at the health club. Two restaurants serve meals all day, and two outdoor pools with sun loungers and a poolside bar offer perfect relaxation spots.

Reviews

8.2 out of 10
Very good

Popular amenities

  • All inclusive
  • Bar
  • Room service
  • Breakfast included

Room options

Available filters for rooms
Showing 14 of 14 rooms

Double Room, Balcony

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Furnished balcony
Soundproofed
Air conditioning
TV
Memory foam bed
Blackout drapes/curtains
Separate bedroom
Egyptian cotton linens
  • 22 sq m
  • Sleeps 2
  • 2 Twin Beds

Double Room, Balcony, Pool View

9.2 out of 10
Wonderful
(7 reviews)

Highlights

Furnished balcony
Soundproofed
Air conditioning
TV
Memory foam bed
Blackout drapes/curtains
Separate bedroom
Egyptian cotton linens
  • 22 sq m
  • Sleeps 2
  • 2 Twin Beds OR 1 Double Bed

Double Room Single Use

Highlights

Furnished balcony
Soundproofed
Air conditioning
TV
Memory foam bed
Blackout drapes/curtains
Separate bedroom
Egyptian cotton linens
  • 22 sq m
  • Sleeps 1
  • 1 Twin Bed

Double Room Single Use, Balcony

Highlights

Furnished balcony
Soundproofed
Air conditioning
TV
Memory foam bed
Blackout drapes/curtains
Separate bedroom
Egyptian cotton linens
  • 22 sq m
  • Sleeps 1
  • 1 Twin Bed

Superior Double Room, Balcony, Sea View

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Furnished balcony
Soundproofed
Air conditioning
TV
Pillow menu
Separate bedroom
Egyptian cotton linens
Blackout drapes/curtains
  • 22 sq m
  • Ocean view
  • Sleeps 2
  • 2 Twin Beds

Superior Double Room Single Use, Balcony, Sea View

Highlights

Furnished balcony
Soundproofed
Air conditioning
TV
Pillow menu
Separate bedroom
Egyptian cotton linens
Blackout drapes/curtains
  • 22 sq m
  • Ocean view
  • Sleeps 1
  • 2 Twin Beds

Superior Double Room, Balcony, Partial Sea View

Highlights

Furnished balcony
Soundproofed
Air conditioning
TV
Memory foam bed
Blackout drapes/curtains
Separate bedroom
Egyptian cotton linens
  • 22 sq m
  • Partial sea view
  • Sleeps 2
  • 2 Twin Beds OR 1 Double Bed

Superior Double Room, Balcony, Partial Sea View

Highlights

Furnished balcony
Soundproofed
Air conditioning
TV
Memory foam bed
Blackout drapes/curtains
Separate bedroom
Egyptian cotton linens
  • 22 sq m
  • Partial sea view
  • Sleeps 1
  • 1 Twin Bed

Junior Suite, Balcony, Sea View

Highlights

Furnished balcony
Soundproofed
Air conditioning
TV
Pillow menu
Egyptian cotton linens
Memory foam bed
Separate bedroom
  • 37 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 2 Twin Beds

Junior Suite, Balcony, Sea View (1 adult)

Highlights

Furnished balcony
Soundproofed
Air conditioning
TV
Pillow menu
Egyptian cotton linens
Memory foam bed
Separate bedroom
  • 37 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 1
  • 1 Twin Bed

Junior Suite, Balcony, Sea View (3 adults)

10.0 out of 10
Exceptional
(1 review)

Highlights

Furnished balcony
Soundproofed
Air conditioning
TV
Pillow menu
Egyptian cotton linens
Memory foam bed
Separate bedroom
  • 37 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

Junior Suite, Balcony, Pool View

10.0 out of 10
Exceptional
(1 review)

Highlights

Furnished balcony
Soundproofed
Air conditioning
TV
Pillow menu
Egyptian cotton linens
Memory foam bed
Separate bedroom
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

Junior Suite, Balcony, Pool View (3 adults)

Highlights

Furnished balcony
Soundproofed
Air conditioning
TV
Pillow menu
Egyptian cotton linens
Memory foam bed
Separate bedroom
  • 37 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

Junior Suite, Balcony, Pool View (1 adult)

Highlights

Furnished balcony
Soundproofed
Air conditioning
TV
Pillow menu
Egyptian cotton linens
Memory foam bed
Separate bedroom
  • 37 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

About the neighborhood

Map
Playa Es Canar, s/n, Santa Eulalia del Rio, Ibiza, 7849

What's nearby

  • Playa de Es Canar - 2 min walk - 0.2 km
  • Punta Arabi Hippy Market - 11 min walk - 1.0 km
  • Cala Pada Beach - 4 min drive - 1.8 km
  • Las Dalias Hippy Market - 8 min drive - 5.3 km
  • Marina Santa Eulalia - 8 min drive - 4.9 km

Getting around

  • Ibiza Airport (IBZ) - 34 min drive

Restaurants

  • ‪Epic Infinity Lounge - ‬9 min walk
  • ‪La Jacaranda Lounge Ibiza - ‬3 min walk
  • ‪Illa Des Canar - ‬3 min walk
  • ‪Aiyanna Beach Club - ‬15 min walk
  • ‪Marvent Bar - ‬1 min walk

About this property

AluaSoul Ibiza - Adults Only

Upscale hotel near Punta Arabi Hippy Market
Located close to Marina Santa Eulalia, AluaSoul Ibiza - Adults Only provides a free breakfast buffet, a poolside bar, and concerts and live shows. For some rest and relaxation, visit the sauna or steam room, and indulge in a massage. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner, and local and international cuisine. Yoga classes and Pilates classes are offered at the health club; AluaSoul Ibiza - Adults Only also has a terrace, a garden, and a bar. Stay connected with free in-room WiFi.
You'll also enjoy perks such as:
  • 2 outdoor pools and an indoor pool, along with sun loungers and pool umbrellas
  • An area shuttle, a 24-hour front desk, and smoke-free premises
  • Multilingual staff, table tennis, and concierge services
  • Luggage storage, massage treatment rooms, and an elevator
Room features
All 290 rooms include comforts such as furnished balconies and air conditioning, in addition to perks like free WiFi and safes.
Extra amenities include:
  • Recycling, LED light bulbs, and composting
  • Bathrooms with rainfall showers and eco-friendly toiletries
  • 43-inch TVs with satellite channels
  • Wardrobes/closets, free tea bags/instant coffee, and electric kettles

All inclusive details

All-inclusive room rates at AluaSoul Ibiza - Adults Only are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Food and beverages

All buffet meals, snacks, and select beverages included
Number or type of beverages limited at one or more venues
Gourmet or à la carte dining limited to 1 meal per stay

Land activities

Fitness facilities

Lessons/classes/games

Bartending
Cooking
Language
Pilates
Yoga

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

Awards and affiliations

Eco-Certified Property
This property participates in Biosphere, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Area shuttle (surcharge) up to 500 m

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:30 AM
  • 3 restaurants
  • A bar/lounge
  • A poolside bar

Restaurants on site

  • Agua
  • Kentia
  • Mare Nubium
  • Terra

Things to do

  • 2 outdoor pools
  • Concerts/live shows
  • Health club
  • Indoor pool
  • Piano
  • Pilates classes
  • Sauna
  • Steam room
  • Table tennis
  • Yoga classes

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Garden
  • On the beach
  • On the boardwalk/promenade
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Massage
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (35 inch wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

More

  • 100% renewable energy
  • 2 buildings
  • 5 floors
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1968
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Mediterranean architecture
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reusable cups
  • Reusable tableware
  • Rooftop garden
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Memory foam mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch TV with satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Composting
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: EUR 30

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 50 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 22 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children younger than 16 are not allowed at this adults-only property; all guests 16 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: EUR 50 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: EUR 30 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 16 years old are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms

Property is also known as

Hotel Aluasoul Ibiza Santa Eulalia del Rio
Hotel Marina Panorama Santa Eulalia del Rio
Hotel Panorama Marina
Marina Panorama
Marina Panorama Hotel
Marina Panorama Santa Eulalia del Rio
Hotel Marina Panorama I y II Ibiza/Santa Eulalia Del Rio
Marina Panorama i Hotel
Aluasoul Ibiza Santa Eulalia del Rio
Aluasoul Ibiza
AluaSoul Ibiza Adults Hotel Santa Eulalia del Rio
AluaSoul Ibiza Adults Hotel
AluaSoul Ibiza Adults Santa Eulalia del Rio
AluaSoul Ibiza Adults
Hotel Aluasoul Ibiza Adults Only
Hotel Aluasoul Ibiza

Frequently asked questions

Does AluaSoul Ibiza - Adults Only have a pool?

Yes, this property has an indoor pool and 2 outdoor pools.

Is AluaSoul Ibiza - Adults Only pet-friendly?

Yes, this property allows dogs (limit 1 total) with a maximum weight of up to 22 lbs per pet. There's a fee of EUR 50 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at AluaSoul Ibiza - Adults Only?

There is free parking nearby.

What time is check-in at AluaSoul Ibiza - Adults Only?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at AluaSoul Ibiza - Adults Only?

Check-out is at noon. Late check-out is available for EUR 30 (subject to availability).

Are there all-inclusive benefits at AluaSoul Ibiza - Adults Only?

Some rate plans available at this hotel are all-inclusive.

Where is AluaSoul Ibiza - Adults Only located?

Located in Santa Eulalia del Rio, this beachfront hotel is on the boardwalk/promenade, 0.7 mi (1.1 km) from Punta Arabi Hippy Market, and within 12 mi (20 km) of Marina Santa Eulalia and Benirras Beach. Paseo Vara de Rey and Port of Ibiza are also within 12 mi (20 km).

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Reviews

AluaSoul Ibiza - Adults Only Reviews

8.2

Very Good

8.2

Cleanliness

8.6

Location

8.6

Staff & service

8.0

Eco-friendliness

7.8

Property conditions & facilities
Rating 10 - Excellent. 93 out of 222 reviews
Rating 8 - Good. 76 out of 222 reviews
Rating 6 - Okay. 29 out of 222 reviews
Rating 4 - Poor. 19 out of 222 reviews
Rating 2 - Terrible. 5 out of 222 reviews

Reviews

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Thank you for a wonderful stay!
Stayed 5 nights in Oct 2025

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a lovely stay at AluaSoul, the hotel was really relaxing, the pool area & bar were great & the food was excellent. The room was very comfortable & we had nice view over the pool.
Stayed 4 nights in Oct 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 7 nights in Jun 2025

10/10 Excellent

Gemma Ama

Liked: Cleanliness, amenities, property conditions & facilities
Really lovely hotel and all the staff were warm and welcoming for a solo traveller. Super helpful when I had questions about transport or anything else.
Stayed 8 nights in Jun 2025

10/10 Excellent

Carole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alua soul in es cana ibiza is a truly lovely hotel, good modern facilities, infinity pool ect but it also backs it up with a good selection of tasty fresh cooked food and friendly welcoming staff, we were there in april so not all the facilities were up and running but there was still more rhan enough to keep us occupied plus i had one of the best back massages ive ever had she got every knot out of my back and neck! Will definitely be back x
Stayed 6 nights in Apr 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, great pool. Town quite quiet and limited restaurants
Stayed 7 nights in Jul 2019

10/10 Excellent

Mark

Liked: Cleanliness, property conditions & facilities, room comfort

A great northern Ibizan base.

Great Ibizan base. A well appointed hotel in the bay of Es Canar. Three pools, a spa and fitness centre. A pleasant dining area with views of the bay and a nice patio area. Food choices are good as is the quality. Hotel staff are excellent. Super friendly and helpful. A hotel I’d be happy to return to.
Stayed 7 nights in Sep 2024

6/10 Okay

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Could be fabulous but all inclusive food not good

Beautiful hotel, fabulous location, clean comfortable room, great aircon and spacious pool area but unfortunately all inclusive food and drink poor.
Stayed 7 nights in Oct 2023

10/10 Excellent

Eva

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice hotel

Everything at the hotel worked very well. Your room-key is a bracelet. You have peace and quiet at the pool-area without enoying music. As I travell light, I appriciated the schampoo, conditioner and bodylotion in the room. The beach is not supernice but there is only a 15 min walk to lovely Cala Nova Beach.
Stayed 1 night in Jul 2022

8/10 Good

Crystal

Liked: Cleanliness, staff & service
The staff were exceptionally friendly and showed great dedication to their work, which I truly appreciated. It was clear they were doing their best under the circumstances. However, it also seemed they were overworked and possibly understaffed, which may have limited their ability to consistently deliver the high level of service they’re clearly capable of. While their attitude remained positive throughout, there were occasional small oversights. Likely due to the heavy workload rather than any lack of effort or care
Stayed 7 nights in Apr 2025

8/10 Good

Marina

Liked: Cleanliness, staff & service, property conditions & facilities
The people are so kind. The beds are good and the cleaning is perfect! But… a lot of the locks on doors, balcony, toilet are broken. The food is good, but less options. The drinks are more expensive. And this year the swimming pool was warm. You could not freshen up in the pool.
Stayed 4 nights in Jul 2023

6/10 Okay

Rouzbeh

Disliked: Cleanliness

Won't stay again

The hotel is just fine. My Aircon was not working, took 2 days to fix it. The bathroom was dirty and mouldy when I checked in, Safe was broken and was not working. Drinks are watered down and the pool is not clean.
Stayed 4 nights in Jul 2023

4/10 Poor

Saher

I lost my beats which cost 500$ and all they said is we didn’t see it they didn’t even check anything or the camera or they didn’t care at all espically the manager
Stayed 5 nights in Apr 2023

8/10 Good

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff make this hotel. So cheery and helpful in all areas. The half board option is great. The buffet is varied and really yummy. We thoroughly enjoyed it. We paid extra for all incl drinks so we could have unlimited water and wine and it was good value. Breakfast was vast too. We had a bit of a shabby room which really needs a refurb (2109). It had a separate wet room/disabled bars and the sink needed straightening and fixing. The bathroom definitely needed at least painting. Air conditioning was a bit lack lustre and not cooling very well so room was too warm. Having said this, we had a very comfy bed and a view over the pool area so we managed and i think the other rooms are quite nice (from what i could see peeking in). Pool area was nice and you can get towels for sunbeds. We would stay here again although I'm not aure my waistline could take it!
Sunset
Stayed 5 nights in Oct 2025

6/10 Okay

Jörg

Liked: Amenities
Disliked: Staff & service
Zustand der Zimmer renovierungsbedürftig. (Wir haben mehrere gesehen) Personal Rezeption ist sehr förmlich, kein Lächeln keine Begrüßung, kein Verabschieden. Personal Restaurant ist sehr freundlich trotz Stress, da es immer laut und voll war. Gäste sind zu 95% Engländer. Lage super. Das Karoke-Lokal nebenan ist eine Katastrophe und raubt einem den Schlaf, wenn Mann ein Zimmer mit Meerblick hat. Besser direkt Poolblick buchen. Wir waren das dritte Mal dort und hatten sonst Poolblick. Zimmer sind dort auch leiser. In dem alten Teil mit Meerblick sind die Zimmer sehr hellhörig. Man versteht jedes Wort aus dem Nachbarzimmer.
Stayed 10 nights in Oct 2025

6/10 Okay

Matthew

Liked: Cleanliness
Disliked: Staff & service
Plenty of noise from outside the hotel. A little underwhelmed by the hotel itself. All inclusive food was pretty poor on the whole.
Stayed 7 nights in Aug 2025

10/10 Excellent

sophie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
chambre et l'endroit trés agréable, et le personnel également. Excellent séjour passé
Stayed 9 nights in Aug 2025

10/10 Excellent

sandy julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bien
Stayed 7 nights in Aug 2025

10/10 Excellent

Mémona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hôtel très agréable, Points positifs : piscines, personnel, qualité de la restauration Points négatifs : quelques endroits un peu vétuste (finitions des chambres à revoir, moquette dans les couloirs dans un état déplorable), wifi très instable.
Stayed 7 nights in Aug 2025

10/10 Excellent

Dionne

Liked: Amenities
Great location. Wasy beach access. My room was basic but clean and functional. Nice comfortable bed. Internet access was good. The all inclusive food was amazing. So much choice!!! I looked forward to all mealtimes. The drinks were also very good. Friendly staff too. I would definitely return.
Stayed 6 nights in Jul 2025

6/10 Okay

Verified traveler

Good service but suite was not twin beds

Good service but requested twin beds and was given a double bed.
Stayed 2 nights in Jul 2025

6/10 Okay

Kiman

Liked: Staff & service
We stayed at AluaSoul Ibiza recently and unfortunately, our experience fell short of expectations. The hotel has potential, but it’s in serious need of a major update. Our room had several issues: the shower leaked heavily every time it was used, making the bathroom floor constantly wet and unsafe. Even more concerning, we encountered multiple cockroaches in our room during our stay — an unacceptable issue for any hotel. No hairdryer available, and very confusing on the board of the rooms available 3 different types of all inclusive The food at the hotel was just okay, but generally bland. There were no chili options or any real variety in spice, which made the meals feel repetitive over time. The pool area quickly becomes overcrowded. Guests place towels extremely early in the morning to reserve sunbeds, leaving very limited space later in the day. This made relaxing by the pool quite difficult. While there is a bus that conveniently takes you to Ibiza Old Town, there is no return service, leaving taxis as the only option to get back — which can be costly and inconvenient. The surrounding area of the hotel doesn’t offer much, and the beachfront itself is underwhelming and not particularly pleasant. Overall, the hotel needs significant improvements to justify its rating and pricing. I wouldn’t return unless some major changes are made.
Stayed 5 nights in Jul 2025

8/10 Good

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was beautiful and the most of the staff were very welcoming and were truly helpful in making our trip an amazing adventure. Particularly Tomasz and Jazmin were extremely helpful in making our trip a memorable one. Could not have asked for a better place to lay my head down in Ibiza. Only thing that I found odd is that the All-inclusive that you pay for is only offered certain hours of the day which threw me off because everywhere in Central America and the Caribbean All-Inclusive is from the moment you check in until you check-out. But other than that food was amazing, rooms were nice and clean, and the views were picture perfect.
Stayed 5 nights in Jun 2025

10/10 Excellent

arnaud

Liked: Cleanliness, amenities, property conditions & facilities
Très bon Hotel, calme posée très bien
Stayed 3 nights in Jul 2025

4/10 Poor

Maité

Liked: Cleanliness
Disliked: Staff & service
We logeerden in de junior suite met zeezicht. Helaas zijn dit naast de mooiste kamers, ook de kamers met het meeste lawaai. Heel jammer dat hier geen melding van gemaakt werd ondanks ik tijdens de boeking vermeldde 7 maand zwanger te zijn. We zaten recht boven het restaurant waar vanaf het ontbijt de muziek zeer goed te horen was, alsook tijdens het diner. Daarna hoorden we ook de animatie op straat en op de binnenplaats van het hotel tot laat op de avond omdat de traphal vlakbij onze kamer was. Van kamer wisselen was niet mogelijk. Bij het ontbijt geen vegan/lactosevrije opties, ook niet als dit aan het personeel gevraagd werd. Het bruin brood was heel vaak na een uurtje al op net zoals bepaaalde gerechten tijdens het diner. Geen gratis kraantjeswater tijdens diner halfpension, dit zou echt een basis service moeten zijn. Zeer hard bed. Onvriendelijk personeel aan de balie, nooit goeiemorgen/goedendag. Housekeeping wel zeer vriendelijk en elke dag een flesje water op de kamer. Het hotel is geen 4 sterren waard. Er werd een gesprek aangeboden na mijn klachten halverwege de week, maar dat vond dan uiteindelijk niet plaats omdat er niks kon gedaan worden aan bovengenoemde klachten. Ik had dus niet het gevoel dat het hen iets kon schelen.
Stayed 5 nights in May 2025