4/10
Check in was a poor experience. It is obvious we were at the start of the season and the team did not really know what they were doing. They “lost” our bags and we had to go with them to locate them as no one was doing anything to find them. No one was answering the phone from the room so again had to go down to reception. Location is very good for the town and the pool areas is nice. Evening bar staff were very friendly and good service. Thai Spa was very good. On check out had other drinks charged to our room which we had to have removed after some discussion. I imagine once the team are settled into their roles it would be a better experience.
Matthew
أقام 5 ليالٍ في شهر أبريل عام 2025