Is Secrets Huatulco Resort & Spa - Adults Only - All Inclusive pet-friendly?

Yes, this property allows dogs (limit 1 total) with a maximum weight of up to 22 lbs per pet. There's a fee of USD 65 per pet, per night. Service animals are exempt from fees.

How much is parking at Secrets Huatulco Resort & Spa - Adults Only - All Inclusive?

Self parking and valet parking are free at this property.

What time is check-in at Secrets Huatulco Resort & Spa - Adults Only - All Inclusive?

Check-in start time: 3 PM; Check-in end time: 11:00 PM.

Are there all-inclusive benefits at Secrets Huatulco Resort & Spa - Adults Only - All Inclusive?

Yes, the property is all-inclusive. Food and beverages are included (with some restrictions), and activities include snorkeling, kayaking, and more.

Secrets Huatulco Resort & Spa - Adults Only - All Inclusive Reviews, Deals & Photos 2025

Q: Does Secrets Huatulco Resort & Spa - Adults Only - All Inclusive have a pool?

Yes, this property has 2 outdoor pools.

Q: Where is Secrets Huatulco Resort & Spa - Adults Only - All Inclusive located?

Nestled on the beach, this Conejos property is within a 5-minute walk of Playa Conejos and Conejos Bay. Playa Magueyito and Arena Beach are also within 15 minutes.

8/10 Good

Crystal

14 September 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Absolutely incredible stay! Loved the variety of food, activities and the beautiful beaches.

Stayed 5 nights in Aug 2025

10/10 Excellent

Carolina

5 September 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Clean and friendly staff. Food was amazing

Stayed 6 nights in Aug 2025

10/10 Excellent

Prisma

25 September 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Rooms where very clean and cleaned everyday ocean And piil view all staff where welcoming and respectful

Stayed 4 nights in Sep 2025

10/10 Excellent

Jessica

4 August 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Nice staff

Stayed 5 nights in Jul 2025

2/10 Terrible

mario

4 August 2025

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

dont waist your money in this hotel, old, very low maintance and the staff not so friendly worst vacation in a while

Stayed 3 nights in Jul 2025

6/10 Okay

Myrna

26 September 2025

Disliked: Staff & service, property conditions & facilities

We didn’t like front office customer service. I saw a video on you tube and I was expecting to have the same friendly welcome . They didn’t offer any welcome drinks or a friendly welcome. I will not go back to secrets it was too expensive for what we received 🙃

Stayed 5 nights in Sep 2025

10/10 Excellent

Rebecca Alejandrina G

1 August 2025

Liked: Cleanliness, staff & service, amenities

The property is very clean. It judt neefd to be updated. Swimmining pools need to be painted. Staff is awesome.

Stayed 7 nights in Jul 2025

10/10 Excellent

Marco Mauricio Martin

26 May 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

All the staff is client oriented and with great attitude. The hotel has a very relaxed atmosphere and, the entretainment team is great, specially Alejandro. Definetly we will come back soon.

Stayed 3 nights in May 2025

10/10 Excellent

william l

11 March 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Couldn’t have been happier Great pools Awesome beach Super friendly staff Love none buffet dinners every night

Stayed 10 nights in Feb 2025

8/10 Good

Ashley V Reyes

23 July 2025

Liked: Staff & service, amenities, property conditions & facilities

Great place to stay! It’s perfect place to get away and not overcrowded. During our stay it was at about 50% capacity, we didn’t have to wait to be seated at available restaurants and we availability for events we wanted to participate was also a non issue. The hotel was beautiful. The days we where there the beach was not the safest to go swim at so we had to Travel to another bay. Not all restaurants are available everyday so make sure you check availability before planning. Staff was friendly and helpful, but the first two days they were attempting to offer incentives/discounts if we agreed to attend some kind of event. Breakfast option was superb.

Stayed 3 nights in Jul 2025

10/10 Excellent

Agnieszka

11 January 2025

Liked: Cleanliness, amenities, property conditions & facilities

We liked everything about this hotel: the service, the dining and the view. We would definitely go back.

Stayed 6 nights in Jan 2025

8/10 Good

Leonel

9 October 2025

Liked: Cleanliness

The good: The scenery is breathtaking. The beach is beautiful , safe and you can swim or snorkel all day long. Rooms are spacious. The bad: the hotel definitely requires more maintenance, some of the pools have the tiles loose and can be dangerous. Very long distances between rooms and beach /restaurants. One of the elevators was suddenly pouring water! Limited food options since that many restaurants were closed or not available. Some staff members were rude. The entertainment was good because dancers were excellent but shows were scarce. The preferred service is not worth it since they treated you without respect , no remarkable perks and it was expensive. There was a group of medical students who invaded areas that were reserved for preferred customer and caused delayed in service. The hotel staff did not do anything about it. The sales people of the share time are bothersome since they are pushing you to hear the 90 min tike share presentation from day 1. In summary, it is an overpriced hotel in a beautiful location that sells as exclusive but had facilities that need improvement with poor food and bad service. I will look for a different place next time.

Stayed 6 nights in Sep 2025

6/10 Okay

christine

9 April 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Not enough staff taking orders at pool or beach

Stayed 5 nights in Apr 2025

8/10 Good

Carlos

17 January 2025

Liked: Cleanliness, staff & service, property conditions & facilities

I Give it a 4 only because the food sucks so bad. The drinks are very good but the food is pretty bad. Everything else is amazing

Stayed 4 nights in Jan 2025

8/10 Good

Deanna

20 December 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

My husband and I went for a week and had a wonderful time! The staff was amazing! The food could have been better at a few of the restaurants. They also used a lot of artificial sweeteners in their juices for cocktails. It was hard to find a beach cocktail that didn't have this in it. The hotel could use some updating but it was super clean. The beach was amazing and there was no shortage of palapa!

Stayed 7 nights in Nov 2024

8/10 Good

leon

6 January 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Had no issues.

Stayed 7 nights in Dec 2024

8/10 Good

Leticia

5 January 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This hotel is at a beautiful location. This is a place where you come to rest. There is no shopping or restaurants close by, you will have to take a taxi to do any of that. The service is great. I think some areas of the pool need to be maintained better, the tiles are coming off. The mesh of some of the lounge chaises are worn and they seem to be coming apart. The Oaxacan cuisine restaurant was the best, the rest of the restaurants were OK. The gym has good equipment with nice views.

Stayed 4 nights in Dec 2024

6/10 Okay

Warren

1 December 2024

Liked: Staff & service

Disliked: Property conditions & facilities

Food was below average when compared to vacations at other properties. Drinks were OK but watered down it seemed. On the positive, fitness club was very good, with great spin bikes and views of the beach. Property is far from town, so you are essentially captive and cannot easily leave. AC worked great

Stayed 4 nights in Nov 2024

8/10 Good

Luis

4 July 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Some features need to be updated

Stayed 5 nights in Jun 2024

10/10 Excellent

Aidan

9 December 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Property was excellent, the staff and customer service level here is amazing!! A few things to note: - The restaurants are great, we loved the Japanese style and French one. I will warn in advance room service, the poolside grill, and buffet are NOT good. My wife got food poisoning from the poolside grill on the last few days of our trip.. - The relaxation factor here is excellent however if you are looking for more of a party/fun vibe this is not the resort for you. The pool is divided into a quiet and loud side, the loud side has a strict policy on certain music played at certain times and all activities are on a very tight schedule. This was an amazing experience and we have plans to go back, just figured these two are important things to note when considering booking here!

Stayed 9 nights in Nov 2024

10/10 Excellent

ANA

16 April 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We had a good time at the end of our trip but we had two issues one it was when we got there it was very late around 9pm we rent a car at the airport and we got the right directions but close to get to the resort it was very dark the sign for the Hotel was very hidden and not enough light to turn to the property it took us awhile to find the resort is not easy to find it at night, I probably recommend more light at the entrance of the resort and second issue was about males have to use a formal shirt for every meal this is the first resort we ever have to change for every meal I will agree for a nice dinner but for breakfast and lunch I think is little bit too much, is vacation and people just want to relax but for us it was back in forward to the room to change. The staff is very helpful, respectful I love the attitude and attention they give us .

Stayed 3 nights in Apr 2024

6/10 Okay

Lea

5 December 2024

Liked: Cleanliness, amenities, property conditions & facilities

Disliked: Staff & service

We were excited to try out a Secrets property. We had always enjoyed our Dreams resorts and always believed Secrets would be an upgrade. This resort was average. Things we enjoyed, it was quiet and laid back. Beach was beautiful and swimming was nice. The ocean is a bit of a walk from the chairs a bit of an incline coming back to chairs and a bit difficult so if you have mobility issues and like the beach it might not be for you. There is a beautiful spot to take in the sunrise. Go to the left way down the beach between two signs is a path! Recommend taking in a sunrise! Hotel is clean. Food mediocre. However we highly enjoyed the Italian restaurant Cin Cin, the Oaxaca Mexican buffet night and the Teppanyaki and the wings and chips at Barefoot grill. Service is less than fair. It seems that staffing may be an issue. Most of the bartenders seemed aloof and not even happy to be there. Drinks were meh! Drink Service by the beach was excellent! They come by often and always check in. Overall it was a typical average all inclusive. Not what I was hoping for from a Secrets.

Stayed 7 nights in Nov 2024

6/10 Okay

Nicholas

17 January 2025

Liked: Cleanliness, staff & service, property conditions & facilities

A huge beachfront hotel on a very scenic bay. Fabulous service. Large beautiful pools. With the exception of some of the Mexican food, the food was not good. Below what I have experienced at dozens of other all inclusives over many years throughout Mexico. Also not enough focus on the beach, which is absolutely gorgeous. I know that most people prefer being by the pool but many of us do prefer the beach. It’s a long way down to the beach but the main issue there is the lackluster seating arrangements. The beach is massive. Everyone should be able to have an umbrella and an unobstructed water view. I also noticed that while the pools are very large, virtually all the seats were claimed before 7:30 AM. I know this because I paid more for a private swim out unit which is just back from the pool with a Birds Eye view. I saw the seats filling up early each day. I enjoyed the use of the paddle boards on the beach as did others. Also kayaks and sailboats. I went every day to the gym as I always do. The gym could be bigger but fortunately it wasn’t too crowded. In sum, the location is gorgeous. The service is great. I can’t give the resort an overall higher rating given the quality of the food and the beach set up.

Stayed 4 nights in Jan 2025

4/10 Poor

Jacqueline

7 April 2025

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities

Disappointing Stay at Secrets Huatulco – Not Up to Expectations We recently stayed at Secrets Huatulco, and unfortunately, the resort did not live up to the usual standards we expect from Secrets resorts. Although advertised as a luxury destination, this is more of a 3-star experience. Upon arrival, we were immediately taken aback by the frayed towels and bath mats in our room. Additionally, the swim-up pool had a broken umbrella, and we found open peanuts in the nightstand drawer, which was a little concerning. Even worse, we discovered clumps of hair around the room, which is certainly not the cleanliness one should expect from a "luxury" resort. Room service also left much to be desired. Our orders were consistently wrong, adding to the frustration. The resort also seemed to lack the lively atmosphere that typically defines a vacation destination. Many of the bars close by 9 pm, and the entertainment is over early, which gave the whole place a rather subdued, almost retirement village vibe. We were usually back in our room by 9 or 10 pm, which was quite disappointing for a getaway. On a positive note, the staff were polite and helpful throughout our stay. The spa was another highlight, though we were initially put off by the high cost. Had we been offered a promotional deal earlier in our stay, we likely would have visited the spa more frequently, but we only took advantage of it on our second-to-last day. Overall, Secrets Huatulco fell short of our expectations.

Stayed 7 nights in Mar 2025

6/10 Okay

Pablo

18 July 2024

There were a few things that stood out and led us to give this place an average rating. Firstly, my wife and I were unaware of the distinction between preferred clients and regular clients. This differentiation meant that certain amenities, such as premium liquor like Don Julio, were only available to preferred clients. At other all-inclusive resorts we've visited, we never encountered restrictions on the types of drinks we could order. Another disappointing incident involved the room service staff. When restocking our refrigerator with snacks and drinks, I requested Pringles chips but was told they were only for preferred clients. It seemed excessive to make such a distinction over chips. On a positive note, the dinner staff at the restaurants were quite attentive, and the food was good, though not excellent. I also wanted to mention that not all the staff were equally friendly. While some were very welcoming, others didn't even say hello. While it doesn't bother me personally if people in general don't greet me, but I believe it's important for the staff to make every guest feel welcome.

Stayed 5 nights in Jul 2024

Secrets Huatulco Resort & Spa - Adults Only - All Inclusive

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