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Aparthotel

The Place

4.0 star property

Choose dates to view prices

Located near Parque Arauco Mall, The Place offers a rooftop terrace with stunning city views, a seasonal outdoor pool for unwinding, and a gym to stay active. Attentive staff, dry cleaning services, and complimentary newspapers enhance the experience.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Kitchen
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
The current price is AED 389
AED 389 total
20 Jun - 21 Jun

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The price is AED 439
AED 439 total
21 May - 22 May
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Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 15 per pet, per night, plus a deposit of USD 100 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 33 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
1 child, up to the age of 8 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD).

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately USD 12 for adults and USD 12 for children
  • Covered self parking fee: USD 5 per day (in/out privileges)
  • Pet deposit: USD 100 per stay
  • Pet fee: USD 15 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and cash
Long-term renters welcome
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
The seasonal pool will be open from November to March
Only registered guests are allowed in the guestrooms
Alcohol is not served at this property

Frequently asked questions

Does The Place have a pool?

Yes, this property has a seasonal outdoor pool.

How much does it cost to stay at The Place ?

As of 20 May 2026, prices found for a 1-night stay for 2 adults at The Place on 20 June 2026 start from AED 389, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Place pet-friendly?

Yes, this property allows dogs (limit 1 total) with a maximum weight of up to 33 lbs per pet. There's a deposit of USD 100 per stay and a fee of USD 15 per pet, per night. Service animals are exempt from fees.

How much is parking?

Self parking is available for USD 5 per day. There is free parking nearby.

What time is check-in at The Place ?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at The Place ?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is The Place located?

Located in Las Condes, this aparthotel is 0.7 mi (1.1 km) from Parque Arauco Mall and 1.9 mi (3.1 km) from Costanera Center. Patio Bellavista and Lastarria District are also within 6 mi (10 km). Manquehue Station is 11 minutes by foot and Military Academy Station is 13 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.4

Exceptional

9.4

Cleanliness

9.2

Amenities

10

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 122 out of 151 reviews
Rating 8 - Good. 17 out of 151 reviews
Rating 6 - Okay. 3 out of 151 reviews
Rating 4 - Poor. 4 out of 151 reviews
Rating 2 - Terrible. 5 out of 151 reviews

Reviews

Verified

10/10 Excellent

Maria

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very nice and clean place - highly recommend to stay! spotless!
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Maria

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very nice and clean place - highly recommend to stay! spotless!
Stayed 13 nights in Dec 2025
Verified

10/10 Excellent

ilse

Liked: Cleanliness, amenities, property conditions & facilities, communication
Room was clean. Loved this place, I'll come back.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Alana

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very clean room and we got an upgrade to have a balcony which was wonderful! The pool and roof is beautiful and comfy as well.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Shreejit

Liked: Cleanliness, amenities, communication
Great location, lovely property. Top floor has a lot to offer. Great view of the city and a cool place to chill/relax. Very friendly staff.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Brad

Liked: Cleanliness, amenities, communication
Amazing place to stay. The hotel staff is superb, so helpful and accommodating. The rooms are spectacular!! The neighbood is perfect and confident to everything. We will never stay anywhere else in Santiago. A must stay… you will not be disappointed.
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Loa

Liked: Cleanliness, amenities, communication
Very nice and modern and clean and beautiful apartments. The bed was wonderful. The location great and delicious food and coffee at the restaurant on site. Also a great bonus that the restaurant didn’t feel like a hotel restaurant, it was a lively and busy cafe. Great coworking space, love pool on the rooftop. Absolutely perfect hotel for remote work.
Stayed 7 nights in Dec 2025
Verified

10/10 Excellent

Peyton

Liked: Cleanliness, amenities, property conditions & facilities, communication
The room and the adjacent garden are gorgeous. The cafe on the property is delicious. The staff is kind and accommodating. Wonderful location. 100/10!
Stayed 5 nights in Nov 2025
Verified

10/10 Excellent

Luis

Liked: Cleanliness, amenities, property conditions & facilities, communication
Excellent location, beautiful facilities and good value for your money
Stayed 6 nights in Jun 2024
Verified

10/10 Excellent

Joni

Liked: Cleanliness, room comfort
Very nice place and room was superb. Breakfast was a la carte and there were some good options to eat.
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

Carmen

Liked: Cleanliness, amenities, property conditions & facilities, communication
Felt safe and it is one of the most beautiful areas in Santiago. We would definitely stay here again.
Stayed 4 nights in Jul 2023
Verified

10/10 Excellent

William

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very nice place for a long stay, friendly and helpful staff. Comfortable rooms.
Stayed 23 nights in Sep 2023
Verified

10/10 Excellent

Rémi

Liked: Cleanliness, amenities, property conditions & facilities, communication
I have been here a few times and really love it. The apartments and nice and big. It's clean and has very good service.
Stayed 4 nights in Apr 2024
Verified

10/10 Excellent

Daniel

Everyone was so helpful and really appreciated the efforts to coordinate some excursions to further enjoy what Santiago had to offer
Stayed 5 nights in Apr 2024
Verified

10/10 Excellent

Stephan

Liked: Cleanliness, amenities, property conditions & facilities, communication
Nice property with very helpful staff! Fair prices. My only complaint would be the spotty and sometimes very poor internet access quality.
Stayed 2 nights in Jun 2024
Verified

4/10 Poor

Paulette

Disliked: Communication
Great location and decent rooms. However, I was very disappointed about their customer service. I left my jacket in the room and reached out to the hotel so that they could save it for me and no one answered my calls nor responded my emails. The hotel only responded to me via whatsapp to let me know they were going to look for my jacket, but when I showed up three days later to check on my item, they informed housekeeping didn’t find anything. I was extremely disappointed by the lack of honesty and transparency from their housekeeping staff because I left my jacket on top of the bed, so clearly they lied about it. Also, how they handled the situation was extremely frustrating as the phone number listed on their website didn’t work and no one responded to my email requests.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Kimberly

Liked: Cleanliness, check-in, communication, listing accuracy
The location of The Place is excellent. The neighbourhood is lovely and extremely walkable. The apartment was comfortable and spacious. The terrace was quite large and lovely at night once it cooled off. I felt very relaxed here. Loved the restaurant!
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Rémi

Liked: Cleanliness, property conditions & facilities, communication
Great place to stay in general
Stayed 6 nights in Apr 2025
Verified

10/10 Excellent

Terry

Liked: Cleanliness, amenities, property conditions & facilities, communication
Excellent place to.stay
Stayed 8 nights in Sep 2024
Verified

2/10 Terrible

gunilla

Disliked: Cleanliness
Did not clean clean the room for my last night
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

Dominik

Liked: Cleanliness, property conditions & facilities
Nice terrace rooms with view onto greenery
Stayed 6 nights in Oct 2025
Verified

8/10 Good

Andrey

Liked: Cleanliness, amenities, property conditions & facilities, communication
Nice place to stay
Verified

10/10 Excellent

William

Liked: Cleanliness, amenities, property conditions & facilities, communication
Fantastic place! Large suites and modern
Stayed 2 nights in Oct 2024
Verified

10/10 Excellent

Marina

Liked: Cleanliness, room comfort, communication
The Place is really a great place to stay. Nice area, 24h reception, beautifully designed apartments. Special thanks to reception team and Daniel.
Stayed 3 nights in Mar 2025
Verified

10/10 Excellent

Freddi

Liked: Cleanliness, amenities, property conditions & facilities, communication
All in all anothrr very nice stay
Stayed 13 nights in Nov 2023