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The Ritz-Carlton, Santiago

5.0 star property
Travelers relax in luxury at this Santiago hotel with an indoor pool, sauna, and steam room - perfect for unwinding after exploring the city

Choose dates to view prices

The Ritz-Carlton, Santiago, in the city's heart, offers a luxurious experience. Guests can dine at Estro restaurant or use the health club facilities. The indoor pool provides a peaceful retreat, and the attentive staff consistently earns praise from visitors.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
The current price is AED 1,135
AED 1,135 total
17 Jan - 18 Jan

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Junior Suite, 1 Bedroom

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Junior Suite, 1 Bedroom

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free rollaway/extra beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
Egyptian cotton linens
  • 50 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Deluxe Room, 1 King Bed

9.6 out of 10
Exceptional
(47 reviews)

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
Egyptian cotton linens
Premium bedding
  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Queen Beds

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Club Room, 2 Queen Beds

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Soundproofed
Air conditioning
Executive Lounge
Free rollaway/extra beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
Egyptian cotton linens
  • 40 sq m
  • City view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Junior Suite, 1 Bedroom

Junior Suite, 1 Bedroom | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Junior Suite, 1 Bedroom

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free rollaway/extra beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
Egyptian cotton linens
  • 50 sq m
  • City view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Deluxe Double Room, 2 Queen Beds

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Deluxe Double Room, 2 Queen Beds

9.0 out of 10
Wonderful
(10 reviews)

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
Egyptian cotton linens
Premium bedding
  • 40 sq m
  • City view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed | Living area | 32-inch plasma TV with cable channels, TV, iPod dock

Presidential Suite, 1 King Bed

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free rollaway/extra beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
  • 180 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Executive Suite, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Executive Lounge
Free rollaway/extra beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
  • 60 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Club Room, 1 King Bed

8.8 out of 10
Excellent
(3 reviews)

Highlights

Soundproofed
Air conditioning
Executive Lounge
Free rollaway/extra beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
Egyptian cotton linens
  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Located in Las Condes, a neighborhood in Santiago, The Ritz-Carlton, Santiago is in a shopping district and in the mountains. Tobalaba Urban Market and Costanera Center are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Santa Lucia Hill and San Cristobal Hill. Looking to enjoy an event or a game? See what's going on at Julio Martinez Pradanos National Stadium or Movistar Arena. Discover the area's water adventures with swimming nearby, or enjoy the great outdoors with rock climbing and hiking/biking trails.
Visit our Santiago travel guideOpens in a new window
Map
Calle El Alcalde 15, Las Condes, Santiago, Region Metropolitana, 6772208

What's nearby

  • Apoquindo - 1 min walk - 0.1 km
  • Los Leones Golf Club - 7 min walk - 0.7 km
  • Costanera Center - 12 min walk - 1.1 km
  • Gran Torre Santiago - 14 min walk - 1.2 km
  • Parque Arauco Mall - 3 min drive - 2.4 km

Getting around

  • El Golf Station - 1 min walk
  • Matta Station - 9 min drive
  • Santiago Intl. Airport (SCL) - 28 min drive

Restaurants

  • ‪La Cabrera - ‬3 min walk
  • ‪Oporto - ‬4 min walk
  • ‪Tip y Tap - ‬2 min walk
  • ‪Fix Café - ‬3 min walk
  • ‪Estró - ‬1 min walk

About this property

The Ritz-Carlton, Santiago

Luxury hotel near Costanera Center
Located close to Tobalaba Urban Market and Casacostanera, The Ritz-Carlton, Santiago provides a rooftop terrace, a coffee shop/cafe, and dry cleaning/laundry services. With amenities like a ski shuttle and ski passes, this hotel is a great place to hit the slopes. For some rest and relaxation, visit the sauna or steam room, and indulge in a body treatment, a facial, or a Swedish massage. Be sure to enjoy a meal at Estro, the on-site restaurant. In-room WiFi (surcharge) is available to all guests, along with car rentals on site and a bar.
Other perks at this hotel include:
  • An indoor pool
  • Buffet breakfast (surcharge), self parking (surcharge), and a roundtrip airport shuttle (surcharge)
  • An electric car charging station, express check-out, and express check-in
  • A banquet hall, meeting rooms, and massage treatment rooms
  • Guest reviews say great things about the helpful staff
Room features
All 205 rooms include comforts such as 24-hour room service and premium bedding, as well as perks like pillow menus and laptop-friendly workspaces.
Extra conveniences in all rooms include:
  • Hypo-allergenic bedding, Egyptian cotton sheets, and free rollaway/extra beds
  • Bathrooms with designer toiletries and hair dryers
  • 32-inch plasma TVs with cable channels
  • Wardrobes/closets, recycling, and daily housekeeping

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  • Kids pool
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9.2 out of 10, Wonderful, 952 reviews
The price is AED 1,216
AED 1,216 total
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Property amenities

Internet

  • Available in all rooms: WiFi (USD 17 per day); free wired internet
  • Available in some public areas: WiFi (USD 19 per night)

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Ski shuttle (surcharge)
  • Self parking on site (USD 16 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; USD 25 for adults and USD 25 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Estro

Things to do

  • Health club
  • Hot tub
  • Indoor pool
  • Piano
  • Sauna
  • Ski passes
  • Steam room

Family friendly

  • Free rollaway/extra bed
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference center (11 square feet of space)
  • Meeting rooms

Outdoors

  • In the mountains
  • Rooftop terrace

Spa

  • 3 treatment rooms
  • Aromatherapy
  • Facials
  • Prenatal massages
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices in meeting rooms
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual fire alarm
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 1 building
  • 14 floors
  • At least 80% of food locally-sourced
  • Ballroom
  • Banquet hall
  • Comprehensive recycling policy
  • Local artist showcase
  • Reception hall
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch plasma TV with cable channels
  • iPod dock
  • MP3 dock
  • Pay movies

Food and drink

  • 24-hour room service
  • Espresso maker
  • Minibar

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 125 per pet, per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
1 child per adult, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD).

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 25 for adults and USD 25 for children
  • Fee for in-room wireless internet: USD 17 per day (rates may vary)
  • Fee for wireless internet in public areas: USD 19 per night (rates may vary)
  • Airport shuttle fee: USD 100 per vehicle (one-way)
  • Self parking fee: USD 16 per day
  • Pet fee: USD 125 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Ritz-Carlton Hotel Santiago
Ritz-Carlton Santiago
Santiago Ritz-Carlton
Ritz-Carlton Santiago Hotel
Santiago Ritz Carlton
The Ritz-Carlton Santiago Hotel Santiago
Ritz Santiago
The Ritz Carlton, Santiago
The Ritz-Carlton, Santiago Hotel
The Ritz-Carlton, Santiago Santiago
The Ritz-Carlton, Santiago Hotel Santiago

Frequently asked questions

Does The Ritz-Carlton, Santiago have a pool?

Yes, this property has an indoor pool.

Is The Ritz-Carlton, Santiago pet-friendly?

Yes, pets are allowed at this property. There's a fee of USD 125 per pet, per stay. Service animals are exempt from fees.

How much is parking?

Self parking is available for USD 16 per day.

What time is check-in at The Ritz-Carlton, Santiago?

Check-in start time: 3 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability).

What time is check-out at The Ritz-Carlton, Santiago?

Check-out is at noon. Late check-out is available for a fee.

Does The Ritz-Carlton, Santiago provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 100 per vehicle applies.

Where is The Ritz-Carlton, Santiago located?

Conveniently located near the ski slopes, this Las Condes hotel is in the mountains within 2 mi (3 km) of Tobalaba Urban Market, Costanera Center, and Parque Arauco Mall. Casacostanera and San Cristobal Hill are also within 3 mi (5 km). El Golf Station is only a 2-minute walk and Alcantara Station is 7 minutes.

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Reviews

The Ritz-Carlton, Santiago Reviews

9.4

Exceptional

9.6

Cleanliness

9.6

Location

9.4

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 452 out of 594 reviews
Rating 8 - Good. 93 out of 594 reviews
Rating 6 - Okay. 34 out of 594 reviews
Rating 4 - Poor. 11 out of 594 reviews
Rating 2 - Terrible. 4 out of 594 reviews

Reviews

10/10 Excellent

Kerry

Liked: Cleanliness
The staff was fantastic!
Stayed 6 nights in Nov 2025

10/10 Excellent

Jade Hannah

Liked: Cleanliness, amenities, property conditions & facilities
Amazing amenities at the hotel - the staff are loverly and can’t do enough to help. The relaxing pool area was most welcomed after a long flight.
Stayed 1 night in Nov 2025

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and amenities are top tier.
Stayed 2 nights in Sep 2025

10/10 Excellent

Julio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a good experience of service, rooms are very confortable. The service was amazing.
Stayed 3 nights in Sep 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great

Beautiful hotel, lovely stay, great sauna and pool/ jacuzzi area. Would definitely stay again. Located in a cute, safe neighborhood with lots of walkable restaurants.
Stayed 2 nights in Aug 2025

10/10 Excellent

Agnes

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing customer service from all staff - exceptional food, turn down service, and concierge - what hotels should be - pampering when you are away from home. Special thanks to Ambrosio for his kind and attentive manner
Stayed 4 nights in Oct 2025

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, fabulous staff, and an amazing breakfast!
Stayed 4 nights in Apr 2025

10/10 Excellent

Angelina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel experience of our life! Everything was perfect from the rooms to the staff to the amenities (dining, spa, pool) and we recommend it very highly to anyone staying in the area!
Stayed 3 nights in Jun 2025

10/10 Excellent

Stuart

Liked: Staff & service, property conditions & facilities
Lovely hotel, friendly staff and a safe, walkable neighborhood. Stayed here twice now and would again.
Stayed 1 night in May 2025

10/10 Excellent

Nhan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Accommodating staff, great property in quiet, safe location
Stayed 2 nights in Apr 2025

10/10 Excellent

Jay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent, friendly staff
Stayed 1 night in May 2025

10/10 Excellent

todd

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel and location
Stayed 1 night in Oct 2024

8/10 Good

Felipe

Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast buffet was excellent
Stayed 1 night in Jan 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location. Pleasant staff.
Stayed 3 nights in Feb 2025

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and beautiful Hotel
Stayed 1 night in Jul 2024

10/10 Excellent

Logan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The level of service was impeccable. Our flight arrived early in the morning and we were unable to check-in until later in the day. We could have easily decided to explore the city, but coming from Minnesota and having arrived on the "Red-Eye", we decided to lounge in the hotel. The bartenders were very knowledgeable about the area and were more than accommodating to suggest a variety of restaurants, bars and attractions. I had the privilege of trying some local drinks and I cant thank the bartenders enough. This is the Ritz-Carlton. What else do I have to say?
Stayed 2 nights in Aug 2025

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great time here! Great location food
Stayed 1 night in Mar 2024

10/10 Excellent

Clemente

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service provided by the staff was superb, particularly, Italo, who was at the front desk. Dining menu can be better though.
Stayed 2 nights in Apr 2025

10/10 Excellent

Magdy

Liked: Cleanliness, staff & service, property conditions & facilities
We had a wonderful stay in the hotel .. everything was perfect. The suite, the comfort, the staff, the breakfast, room service, the lounge, the spa , the area, the tours we arranged using the hotel services,
Stayed 6 nights in Feb 2025

10/10 Excellent

Leah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service and staff are top rate.
Stayed 1 night in Nov 2024

10/10 Excellent

seth

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel. Staff was awesome.
Stayed 1 night in Aug 2024

10/10 Excellent

rafael

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service
Stayed 3 nights in Feb 2025

10/10 Excellent

Ledy

Liked: Cleanliness, staff & service, property conditions & facilities
I love the place, very convenient location closer to great bars and restaurants. Also, the food at the restaurant is great. The only concern it is the gym very old machines and tools to workout.
Stayed 2 nights in Feb 2025

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the best of this property is the amazing staff; the service is superb; food is great and excellent location; nice amenitized lobby area.
Stayed 2 nights in Nov 2023

10/10 Excellent

Edrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The customer service was incredible. The people were so nice so polite one of my best trip.
Stayed 6 nights in Oct 2024