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Hotel Anabella

2.5 star property
Hotel with an outdoor pool, 9-minute walk to Malecon

Choose dates to view prices

Photo gallery for Hotel Anabella

Spa
Hotel Anabella welcomes visitors with its lively atmosphere in Santo Domingo's historic district. Guests enjoy the outdoor entertainment area, garden greenery, refreshing swims in the pool, and unwinding in the spa tub. Free WiFi keeps everyone connected throughout their stay.

Reviews

6.2 out of 10

Popular amenities

  • Pool
  • Hot Tub
  • Pet friendly
  • Housekeeping
  • 24/7 front desk
  • Air conditioning
The current price is AED 102
AED 120 total
includes taxes & fees
7 Nov - 8 Nov

Room options

Available filters for rooms
Showing 3 of 3 rooms

Comfort Room, 1 Queen Bed

Highlights

Air conditioning
Smart TV
Down duvet
Blackout drapes/curtains
Private bathroom
Hair dryer
Hydromassage showerhead
Free bottled water
  • Sleeps 2
  • 1 Queen Bed

Comfort Single Room, 1 Queen Bed

Highlights

Air conditioning
Smart TV
Down duvet
Blackout drapes/curtains
Private bathroom
Hair dryer
Hydromassage showerhead
Free bottled water
  • Sleeps 1
  • 1 Queen Bed

Comfort Double Room

Highlights

Air conditioning
Smart TV
Down duvet
Blackout drapes/curtains
Private bathroom
Hair dryer
Hydromassage showerhead
Free bottled water
  • Sleeps 4
  • 2 Queen Beds

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Outdoor pool

Kimpton Las Mercedes by IHG

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  • Pool
  • Spa
  • Pet friendly
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9.4 out of 10, Exceptional, 135 reviews
The price is AED 691
AED 884 total
includes taxes & fees
11 Nov - 12 Nov
Kimpton Las Mercedes by IHG

About the neighborhood

Map
253 C. Mercedes, Santo Domingo, Distrito Nacional, 10211

What's nearby

  • Calle El Conde - 3 min walk - 0.3 km
  • Columbus Park - 4 min walk - 0.4 km
  • Santa Maria la Menor Cathedral - 6 min walk - 0.5 km
  • Malecon - 10 min walk - 0.9 km
  • Sambil Santo Domingo - 3 min drive - 3.2 km

Getting around

  • Amin Abel Station - 4 min drive
  • Santo Domingo (JBQ-La Isabela Intl.) - 33 min drive

Restaurants

  • ‪Petrus - ‬3 min walk
  • ‪Kimpton Las Mercedess - ‬2 min walk
  • ‪Colmado Las Mercedes - ‬3 min walk
  • ‪La Cafetera - ‬3 min walk
  • ‪Caciba - ‬2 min walk

About this property

Hotel Anabella

Hotel near Malecon
A terrace, a garden, and an outdoor entertainment area are just a few of the amenities provided at Hotel Anabella. For some rest and relaxation, visit the hot tub. Stay connected with free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • An outdoor pool
  • A 24-hour front desk, luggage storage, and outdoor furniture
  • Guest reviews speak highly of the helpful staff
Room features
All guestrooms at Hotel Anabella boast thoughtful touches such as laptop-friendly workspaces and air conditioning, in addition to amenities like free WiFi and free bottled water.
Other conveniences in all rooms include:
  • Bathrooms with hydromassage showers and free toiletries
  • 32-inch Smart TVs with Netflix, Hulu, and streaming services
  • Digital channels, daily housekeeping, and desks

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  • Hot Tub
  • Free WiFi
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Sunset Terrace Suite: Stylish 1BD/1BA Oasis with Views of the Zona Colonial

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Things to do

  • Hot tub
  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch smart TV with digital channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 10 per pet, per day
Welcoming dogs only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 10 per pet, per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators

Property is also known as

Hotel Anabella Hotel
Hotel Anabella Santo Domingo
Hotel Anabella Hotel Santo Domingo

Frequently asked questions

Does Hotel Anabella have a pool?

Yes, this property has an outdoor pool.

Is Hotel Anabella pet-friendly?

Yes, dogs are allowed at this property. There's a fee of USD 10 per pet, per day.

How much is parking at Hotel Anabella?

This hotel doesn't offer parking.

What time is check-in at Hotel Anabella?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hotel Anabella?

Check-out is at 11:00 AM.

Where is Hotel Anabella located?

Located in Zona Colonial, this hotel is within a 10-minute walk of Iglesia de Nuestra Señora de las Mercedes and Malecon. Calle El Conde and Iglesia de San Miguel are just steps away.

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Hotel Anabella Reviews

Reviews

6.2
Rating 10 - Excellent. 27 out of 100 reviews
Rating 8 - Good. 13 out of 100 reviews
Rating 6 - Okay. 22 out of 100 reviews
Rating 4 - Poor. 15 out of 100 reviews
Rating 2 - Terrible. 23 out of 100 reviews

5.8/10

Cleanliness

7.0/10

Staff & service

5.4/10

Amenities

5.0/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

8/10 Good

Ricardo

Liked: Cleanliness, room comfort

SENOR PABLO

Three day get out the hills stay, and it was productive, clean and mostly quiet...apparent small plumbing issues, but Loved the internet speed...THE BEST!
Stayed 2 nights in May 2024

4/10 Poor

GABRIELA

Disliked: Cleanliness, amenities, property conditions & facilities
Stay without light for a whole day
Stayed 3 nights in Aug 2024

2/10 Terrible

paul

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Never dtay here again. Dirty, nasty, unsafe
Stayed 1 night in Jun 2024

8/10 Good

Jose

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
N/A
Stayed 1 night in Feb 2025

8/10 Good

Victor

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Internet access needs improvement
Stayed 4 nights in Jun 2024

4/10 Poor

GABRIELA

Disliked: Cleanliness, amenities, property conditions & facilities
Property was dirty, lights went off one morning.
Stayed 4 nights in Aug 2024

10/10 Excellent

Jehovahny

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Need to update room needs fridge or water cooler better
Stayed 1 night in May 2024

4/10 Poor

Ricardo

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Not this time

I have stayed here with pleasure on two previous occasions, yet each time at check in the manager could not locate my reservation and this time was no different, he is not even familiar with Hotels.com, yet this time when I stayed there was no internet working hardly at all, almost non existent, which is one of the primary reasons I choose this location, also there is no cable or tv or nothing in the room to keep your attention. AC was fine, room was clean, I had to go out to another room for bathroom facilities. I was not pleased this time primarily for lack of internet services, and it cost me to lose money.
Stayed 1 night in Jun 2024

2/10 Terrible

Richard

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

A brothel

Upon check-in the kids and I witnessed a prostitute walking the halls and passing us at the check-in desk. You think I would have gotten the clue.... Check-in took about 30 minutes but we finally got the rooms. I couldn't even imagine rooms being more disgusting: the beds looked like they were found in the street, the rooms and bathrooms were filthy. We dropped our luggage and left (we didn't plan to sleep there, we just needed a place to keep out luggage until 1am when were going to leave for the airport to catch our flight). We toured Santo Domingo (which we loved) and returned to the hotel at 11pm. The children (11 and 12 years old) opened our hotel room door to find a man naked in our bed with two prostitutes! Our luggage was in the room, so we took our bags and walked out at 11pm, obviously extremely upset. Look at the price of this hotel. There is a reason for this low price. It is for prostitutes and their clients. Stay anywhere else.
Stayed 1 night in Jul 2023

2/10 Terrible

jorge Luis perez

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Del asco habitación esta bien que sea la zona colonial de santo domingo pero hay que esmerarse en la limpieza ...... no hacen limpieza hasta que te vas .... habia cucarachas en 2 habitaciones que pedimos ........ no vuelvo a regresar buscaremos otras opciones
Stayed 4 nights in Apr 2025

4/10 Poor

leonardotele

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muuy malo

The hotel is very basic, the walls are dirty, the floors are in poor condition, and the bathroom is in very bad condition. It must be said that the hotels in the area are just as bad, only the 120 USD hotels have better conditions.
Stayed 3 nights in Jan 2025

4/10 Poor

Angel

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Avoid

The photos give a false impression Its a low clas hotel The cleaning ladies are very friendly The male receptionist /security is not Grossly overpriced
Stayed 2 nights in Jan 2025

6/10 Okay

Lusarys

Liked: Staff & service
Disliked: Property conditions & facilities
Es todo lo que un hotel de ciudad puede ofrecer
Stayed 1 night in Dec 2024

2/10 Terrible

Scarlett

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
El lugar es malo, nada comparado con las fotos que se ofertan en las aplicaciones, está muy sucio, todo lleno de cabello, los baños no los limpian se pueden ver las manchas, el personal nunca está, en ocasiones no hay agua y tampoco sale caliente
Stayed 1 night in Dec 2024

6/10 Okay

ELIZABETH GALINDEZ

El Baño tenia problema en la ducha
Stayed 1 night in Dec 2024

2/10 Terrible

Monize F

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

PIOR HOTEL DO MUNDO.

FOI O PIOR HOTEL QUE JÁ FIQUEI HOSPEDADA. FUJAM!!!!!!!!! Quartos imundos, internet que não funcionava, funcionários que não faziam qualquer esforço para serem simpáticos. Não havia sequer água para tomar banho. Além disso, de madrugada, iniciava-se um barulho insuportável de motor.
Stayed 3 nights in Dec 2024

4/10 Poor

Joaquin

Disliked: Staff & service, amenities, property conditions & facilities
Terrible atención. Solicite una habitación para 4 personas y nos dieron dos camas individuales. Baño afuera de la habitación.
Stayed 1 night in Nov 2024

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrico
Stayed 4 nights in Nov 2024

2/10 Terrible

Bryan

Disliked: Staff & service, amenities, property conditions & facilities
This is the worst Hotel I have ever stayed at in one of the worst countries in the world. No shower and obese and gay harassment.
Stayed 1 night in Nov 2024

2/10 Terrible

Jose

Disliked: Cleanliness, property conditions & facilities, room comfort
Worst experiece in my life.
Stayed 1 night in Nov 2024

6/10 Okay

Kenya

Disliked: Cleanliness, amenities, property conditions & facilities
The hotel is in a great area. Two blocks away from El Conde Avenue. All tourists areas are in walking distance. The hotel is in a great location, its just lacking cleanliness. But if you're going to sight seeing all day its a great place. The evening staff was very nice and attractive.
Stayed 2 nights in Oct 2024

4/10 Poor

Victoria

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Por el precio diría yo que está bien. Pero por el mismo precio hay otros alrededor que si cumplen con las fotos el personal hacen la que está en sus manos. Pero no cumplió en nada con las fotos que postea quedé muy muy insatisfecha lo siento pues el personal Pablo es un muy buen anfitrión lástima x el hotel
Stayed 2 nights in Aug 2024

2/10 Terrible

Ana

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible experience

We did a reservation and pay online. And at the hotel they want to us pay in cash. The manager say to us is not his problem, the hotel doesn't have nothing to do with this website, that what the manager said to us. We lost the money and the reservation after the check in, they kick us out and on top of that we have to pay extra for the few hours the we stay
Stayed 2 nights in Aug 2024

2/10 Terrible

Jose Antonio

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Tenía cucaracha, húmedad, el control del aire no servía y no tenía TV
Stayed 1 night in Jul 2024

8/10 Good

Alvaro

Liked: Cleanliness
Disliked: Property conditions & facilities
Deben pintar las habitaciones . La puerta del baño no se podía cerrar y está en pésimo estado
Stayed 1 night in Jul 2024