"Good Location, but not 5 stars
Room: booked a week-long stay, but the experience was marred by various issues. Initial corner suite smelled strongly of damp, faced the staff cleaning buggy parking and had issues with cockroaches.
While staff facilitated a room change, management offered zero compensation/upgrades: base service recovery for a serious issue.
Even our second room had ants, a blocked shower drain, and no bins outside the toilet - unsure how the cleaning staff knew what to...
"Good Location, but not 5 stars
Room: booked a week-long stay, but the experience was marred by various issues. Initial corner suite smelled strongly of damp, faced the staff cleaning buggy parking and had issues with cockroaches.
While staff facilitated a room change, management offered zero compensation/upgrades: base service recovery for a serious issue.
Even our second room had ants, a blocked shower drain, and no bins outside the toilet - unsure how the cleaning staff knew what to...
Akash