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Cross Hotel Sapporo

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Luxury
VIP Access
4.0 star property
9.2

Wonderful

Modern elegance in Sapporo's vibrant heart

Amidst the vibrant heart of Sapporo, this hotel boasts spacious rooms and a sleek, modern design. Unwind in the top-floor onsen with stunning city views, or savor the delightful breakfast buffet.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Parking available
  • Laundry
The current price is AED 210
AED 254 total
1 Jun - 2 Jun

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8.8 out of 10, Excellent, 629 reviews
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AED 259 total
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Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM
Minimum check-in age: 20

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
Requests for dietary restrictions or food allergies cannot be accommodated. Guest who wish to bring their own food must contact this property in advance of arrival.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 3300 for adults and JPY 1650 for children
  • Self parking fee: JPY 1500 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is Cross Hotel Sapporo pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Cross Hotel Sapporo?

As of 20 May 2026, prices found for a 1-night stay for 2 adults at Cross Hotel Sapporo on 1 June 2026 start from AED 210, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is available for JPY 1500 per night. Limited spots are available.

What time is check-in at Cross Hotel Sapporo?

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM. After-hours check-in is not available.

What time is check-out at Cross Hotel Sapporo?

Check-out is at 11 AM.

Where is Cross Hotel Sapporo located?

Located in Sapporo City Centre, this hotel is within a 10-minute walk of Sapporo TV Tower, Sapporo JR Tower, and Tanukikoji Shopping Street. Hokkaido University and Odori Park are also within 15 minutes. Sapporo Station is only a 5-minute walk and Odori Station is 6 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.2

Wonderful

9.4

Cleanliness

9.0

Amenities

9.4

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 665 out of 1008 reviews
Rating 8 - Good. 246 out of 1008 reviews
Rating 6 - Okay. 69 out of 1008 reviews
Rating 4 - Poor. 13 out of 1008 reviews
Rating 2 - Terrible. 15 out of 1008 reviews

Reviews

Verified

10/10 Excellent

Marrie Angelica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient and beautiful place that is near to tourist sites in downtown. Accomodating staff, clean and has great amenities.
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Dylan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, nice onzen, awesome breakfast.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful hotel. We loved the lounge access that came with our rooms, the amazing breakfast and the public bath experience. The staff were extremely helpful in finding options for us to get to places and to find restaurants. I highly recommend this hotel.
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Yukiko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with reasonable price. Their breakfast was great selection without fresh seafood (like sashimi), I really enjoyed it.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Yumiko

Liked: Cleanliness, amenities, property conditions & facilities
The room was very nice and the train station was walking distance.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location .Immaculate. Comfortable. Very helpful staff.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Carol

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, friendly staff, great location.
Stayed 3 nights in Feb 2026
Verified

8/10 Good

Richelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with easy walking access to most places including Sapporo Station. Breakfast variety was excellent. Bonus to be able to get miso ramen and soup curry.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Amy

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel. Good location- walkable to many attractions.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Ka-Kit

Liked: Cleanliness, amenities, property conditions & facilities
Staff were courteous and helpful. Room was spacious, luxurious and spotless. Food at breakfast and lounge access were delicious. Spa on the top floor was very good although crowded in the evening. Loved our stay!
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Akkadet

Liked: Cleanliness, staff & service, amenities
The room is very clean and big space. The staff is very friendly and helpful. Good location and easy to walk to the JR Sapporo station.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Jordan

Liked: Cleanliness, amenities, property conditions & facilities
the room was very clean and the staff were very courteous
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Akkadet

Liked: Cleanliness, staff & service, amenities
The room is very clean and big space. The staff is very friendly and helpful.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Bhuwan

Liked: Amenities, property conditions & facilities
Good breakfast and services also in good location too
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Edie

Liked: Cleanliness, staff & service, amenities
Room was comfortable but small. Bathroom was a good size. Very conveniently located to the park where the snow festival was.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

James

Liked: Cleanliness, amenities, property conditions & facilities
Good hotel right in the center of Sapporo. Very close to Odori Park, Sapporo Station, and the underground passageway. Would recommend for tourists exploring Sapporo and Hokkaido!
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Benjie

Liked: Cleanliness, amenities, property conditions & facilities
Room was spacious and clean, beautiful view of Sapporo from the 17th floor. I love Japan so much. I will be staying here again next year!
Stayed 5 nights in Jan 2026
Verified

8/10 Good

Kimberley

Liked: Cleanliness, amenities, property conditions & facilities
Tidy and good location
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Akkadet

Liked: Cleanliness, staff & service, amenities
The room is very big. The interior is very cool and nice. The breakfast has good variety.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Rosemarie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my stay here as usual. Good service. Comfortable room and amazing breakfast!
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Abigail

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very accessible to Odori Park and Sapporo Station. Great staff and well kept hotel. Rooms are always cleaned.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Teresa ping

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and roomy, breakfast is good.
Stayed 1 night in Sep 2025
Verified

8/10 Good

Heather

Liked: Cleanliness, amenities, property conditions & facilities
Quiet and peaceful. Excellent location
Stayed 6 nights in Nov 2025
Verified

10/10 Excellent

Yang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is very good. Walking to Odori Park, Susikino. Complementary lounge offers free drinks and snacks! Breakfast is best, even provide Soup Curry
Stayed 5 nights in Dec 2025
Verified

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast buffet was excellent. Rooms are clean, though beds weren’t my favorite. Service and staff were great.
Stayed 2 nights in Nov 2025