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Jozankei Tsuruga Resort Spa MORI no UTA

4.0 star property
Mineral hot springs and aromatherapy treatments create a peaceful escape at this Jozankei resort where gardens and attentive service enhance relaxation

Choose dates to view prices

Jozankei Tsuruga Resort Spa MORI no UTA welcomes travelers to Jozankei Hot Spring with indoor mineral springs and therapeutic treatments. Relax in the garden, enjoy breakfast at MORI BUFFET, and appreciate free WiFi. Guests value the attentive concierge team.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Business services
The current price is AED 977
AED 1,090 total
28 May - 29 May

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About this property

Jozankei Tsuruga Resort Spa MORI no UTA

  • Upscale hotel near Jozankei Hot Spring
  • Consider a stay at Jozankei Tsuruga Resort Spa MORI no UTA and take advantage of an indoor mineral hot spring (onsen), a terrace, and shopping on site. For some rest and relaxation, visit the steam room, and indulge in aromatherapy, a facial, or a body treatment. The on-site restaurant, MORI BUFFET, offers breakfast, lunch, dinner, and garden views. Stay connected with free in-room WiFi, and guests can find other amenities such as a garden and a library.
  • You'll also enjoy the following perks during your stay:
    • Free self parking
    • Hot springs on site, concierge services, and a 24-hour front desk
    • A front-desk safe, luggage storage, and a banquet hall
    • Guest reviews speak highly of the first-rate property condition
  • Room features
  • All 54 rooms have comforts such as premium bedding and pillow menus, in addition to perks like free WiFi and air conditioning.
  • Other conveniences in all rooms include:
    • Bidets, free toiletries, and hair dryers
    • 32-inch HDTVs with digital channels and DVD players
    • Refrigerators, coffee/tea makers, and daily housekeeping

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Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 7:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:30 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Please contact the property in advance if arriving after 7:30 PM in order to arrange dinner service.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests traveling with a service animal must contact the property prior to arrival.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
A car is recommended for transportation to and from this property
Guests with tattoos are not able to use the onsite public bathing facilities

Frequently asked questions

Is Jozankei Tsuruga Resort Spa MORI no UTA pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Jozankei Tsuruga Resort Spa MORI no UTA?

As of 20 May 2026, prices found for a 1-night stay for 2 adults at Jozankei Tsuruga Resort Spa MORI no UTA on 28 May 2026 start from AED 977, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is free at this property.

What time is check-in at Jozankei Tsuruga Resort Spa MORI no UTA?

Check-in start time: 3 PM; Check-in end time: 7:00 PM. Late check-in is available during limited hours.

What time is check-out at Jozankei Tsuruga Resort Spa MORI no UTA?

Check-out is at 10 AM.

Where is Jozankei Tsuruga Resort Spa MORI no UTA located?

Located in Jozankei, this spa hotel is 0.2 mi (0.3 km) from Jozankei Hot Spring and 12.3 mi (19.8 km) from Makomanai Sekisui Heim Ice Arena. Kokusai Ski Resort and Mount Moiwa are also within 16 mi (25 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.2

Wonderful

9.4

Cleanliness

8.0

Location

9.2

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 247 out of 355 reviews
Rating 8 - Good. 83 out of 355 reviews
Rating 6 - Okay. 16 out of 355 reviews
Rating 4 - Poor. 5 out of 355 reviews
Rating 2 - Terrible. 4 out of 355 reviews

Reviews

Verified

10/10 Excellent

Patana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A good place to get away for quiet and peaceful environment The room and onsen are nice and clean Live guitar music makes my stay more memorable
Stayed 1 night in Apr 2026
Verified

8/10 Good

Kian Chong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very helpful. Food was above average. Surrounding exceptionally quiet. Hotel was very well maintained even though its tired looking
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I wish it was closer

What a very nice place to stay. Onsen was large and very nice. Food was exceptional. Service was outstanding. Overall, a great place to stay in Jozankei
Stayed 2 nights in Oct 2023
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great food

Room is spacious though facilities in room is just up to standard. Other than the room all other facilities and decorations in hotel are all great, especially food in buffer dinner and breakfast. Excellent taste and presentation.
Stayed 1 night in Oct 2023
Verified

10/10 Excellent

WAI WA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful

The environment and the decoration are excellent. We have decent buffet in Mauri restaurant, how do you recommend to try the seafood scallop, pizza and the steak from Hokkaido. The Onsen (hot spring) provide a relaxing environment, prefect temperature, clean and tidy place. The room is not very big, but very user friendly. We stay in a Mix Japanese style room
Stayed 2 nights in Oct 2024
Verified

8/10 Good

nammi

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoy the hotel
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

GRACE

Liked: Cleanliness, staff & service, property conditions & facilities
The staffs are super helpful. Nice decor with relaxing spa. Great place to stay.
Stayed 3 nights in Jul 2023
Verified

10/10 Excellent

Tak Cheung

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good place, the breakfast is very good. The staff is very nice!
Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities

Comfortable place.

Traditional style onsen hotel. Onsen is spacious.
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Chao

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great plave
Verified

10/10 Excellent

Genesius

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoyed my stay

Lovely walks around Jozankei area. Please book your pick up 5 days in advance (so no need to lug baggage in the snow)
Stayed 1 night in Dec 2023
Verified

10/10 Excellent

Lei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very relaxin
Stayed 1 night in Feb 2024
Verified

6/10 Okay

FRANSISCA

Liked: Cleanliness, staff & service
The reception lady spoke english very well & very polite. The property was a bit dated but very boutique. For AUD850 per night I would expect a better buffet. No crab and not much food. It was serene with live music at time. However I stayed in way better resort with this price.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Jae-Kwang

Liked: Cleanliness, staff & service, property conditions & facilities
Great overall
Stayed 1 night in May 2023
Verified

10/10 Excellent

Chi Fai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent experience
Stayed 2 nights in Jun 2024
Verified

10/10 Excellent

Genhua

Liked: Cleanliness, staff & service, property conditions & facilities
It is good. Goond buffet.
Stayed 1 night in Jan 2025
Verified

8/10 Good

Chien-Hung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable

Very nice
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

YUNJONG

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 1 night in Jan 2024
Verified

10/10 Excellent

Keng Hoe

Liked: Cleanliness, staff & service, property conditions & facilities
We stayed at the Tsuruga resort and Shikotsu and thought the brand should provide us with assurance that it will be a nice stay. We were not proven wrong. The environment was fantastic and the food was great (half board). However this is an older property and thus not as modern looking as the one at Shikotsu. I am sure to check out other Tsuruga resorts on the island.
Stayed 2 nights in Jun 2023
Verified

10/10 Excellent

Yasue

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
雰囲気もよく、館内もとても綺麗。 料理も、美味しく大満足でした。
Stayed 1 night in Apr 2026
Verified

8/10 Good

Kok Pun

Liked: Cleanliness, amenities, property conditions & facilities
Nice place to stay but not impressed by the dinner and breakfast.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

HUI CHEN

Liked: Cleanliness, staff & service, amenities
一級棒的服務品質
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

mika

Liked: Cleanliness, amenities, property conditions & facilities
ビュッフェの種類が沢山ありすぎて全種類食べたい程どれも美味しかったです。 スタッフの方も丁寧に対応して頂き良かったです。定山渓に来た時はまたここに泊まりたいです。
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

SHUNICHI

Liked: Cleanliness, amenities, property conditions & facilities
最高に良いの一言に尽きる。バスが予約取れなくてチェックアウト過ぎても、快適なロビーで時間まで待たせてくれるし暖炉もあるし感謝です。
BARあります
超パウダースノー
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

jeongho

Liked: Cleanliness, staff & service, amenities
온천, 식사, 직원 등
Stayed 3 nights in Dec 2025