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New Otani Inn Sapporo

3.5 star property
Travelers can start the day with a buffet breakfast featuring local flavors before exploring nearby attractions or taking advantage of convenient laundry services

Choose dates to view prices

New Otani Inn Sapporo is close to Sapporo TV Tower and JR Tower. Guests can shop on-site, dine at two restaurants, or relax at the café. Amenities include laundry services, luggage storage, and free WiFi in public areas.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
  • Parking available
  • Business services
The current price is AED 363
AED 439 total
26 Feb - 27 Feb

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Comfort Double Room, Smoking

Premium bedding, down comforters, desk, laptop workspace

Comfort Double Room, Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Heating
Refrigerator
LCD TV
Premium bedding
Down duvet
Blackout drapes/curtains
Toilet with electronic bidet
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Twin Room

Premium bedding, down comforters, desk, laptop workspace

Premium Twin Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Heating
Free cribs/infant beds
Refrigerator
LCD TV
Down duvet
Premium bedding
Blackout drapes/curtains
  • 24 sq m
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Natural Comfort Twin "ZEN"

Premium bedding, down comforters, desk, laptop workspace

Natural Comfort Twin "ZEN"

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Heating
Free cribs/infant beds
Refrigerator
LCD TV
Down duvet
Premium bedding
Blackout drapes/curtains
  • 24 sq m
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Comfort Twin Room, Smoking

Premium bedding, down comforters, desk, laptop workspace

Comfort Twin Room, Smoking

8.6 out of 10
Excellent
(4 reviews)

Highlights

Air conditioning
Heating
Refrigerator
LCD TV
Premium bedding
Down duvet
Blackout drapes/curtains
Toilet with electronic bidet
  • 24 sq m
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Moderate Twin

Moderate Twin | Premium bedding, down comforters, desk, laptop workspace

Moderate Twin

7.8 out of 10
Good
(17 reviews)

Highlights

Air conditioning
Heating
Free cribs/infant beds
Refrigerator
LCD TV
Down duvet
Premium bedding
Blackout drapes/curtains
  • 24 sq m
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Premium Double Room

Premium Double Room | Premium bedding, down comforters, desk, laptop workspace

Premium Double Room

Highlights

Air conditioning
Heating
Free cribs/infant beds
Refrigerator
LCD TV
Down duvet
Premium bedding
Blackout drapes/curtains
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Triple Room

Premium Triple Room | Premium bedding, down comforters, desk, laptop workspace

Premium Triple Room

7.0 out of 10
Good
(2 reviews)

Highlights

Air conditioning
Heating
Refrigerator
LCD TV
Premium bedding
Down duvet
Blackout drapes/curtains
Toilet with electronic bidet
  • 26 sq m
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Trundle Bed

View all photos for Natural Comfort Triple "ZEN"

Premium bedding, down comforters, desk, laptop workspace

Natural Comfort Triple "ZEN"

8.0 out of 10
Very good
(3 reviews)

Highlights

Air conditioning
Heating
Refrigerator
LCD TV
Premium bedding
Down duvet
Blackout drapes/curtains
Toilet with electronic bidet
  • 26 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Trundle Bed

View all photos for Triple Room, Smoking

Premium bedding, down comforters, desk, laptop workspace

Triple Room, Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Heating
Refrigerator
LCD TV
Premium bedding
Down duvet
Blackout drapes/curtains
Toilet with electronic bidet
  • 26 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Moderate Triple

Moderate Triple | Premium bedding, down comforters, desk, laptop workspace

Moderate Triple

8.8 out of 10
Excellent
(5 reviews)

Highlights

Air conditioning
Heating
Refrigerator
LCD TV
Premium bedding
Down duvet
Blackout drapes/curtains
Toilet with electronic bidet
  • 26 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Trundle Bed

View all photos for Japanese Superior

Japanese Superior | Premium bedding, down comforters, desk, laptop workspace

Japanese Superior

Highlights

Air conditioning
Heating
Refrigerator
LCD TV
Premium bedding
Down duvet
Blackout drapes/curtains
Toilet with electronic bidet
  • 46 sq m
  • Sleeps 5
  • 5 Twin Futons

View all photos for Deluxe Quadruple Room, Non Smoking

Deluxe Quadruple Room, Non Smoking | Premium bedding, down comforters, desk, laptop workspace

Deluxe Quadruple Room, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Heating
Free cribs/infant beds
Refrigerator
LCD TV
Down duvet
Premium bedding
Blackout drapes/curtains
  • 46 sq m
  • Sleeps 5
  • 2 Large Twin Beds

View all photos for Natural Comfort Double "ZEN"

Premium bedding, down comforters, desk, laptop workspace

Natural Comfort Double "ZEN"

Highlights

Air conditioning
Heating
Free cribs/infant beds
Refrigerator
LCD TV
Down duvet
Premium bedding
Blackout drapes/curtains
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Twin Room, 1 Bedroom, Non Smoking

Executive Twin Room, 1 Bedroom, Non Smoking | Premium bedding, down comforters, desk, laptop workspace

Executive Twin Room, 1 Bedroom, Non Smoking

Highlights

Air conditioning
Heating
Free cribs/infant beds
Refrigerator
LCD TV
Down duvet
Premium bedding
Blackout drapes/curtains
  • 46 sq m
  • Sleeps 2
  • 2 Large Twin Beds

About the neighborhood

Located in Sapporo City Centre, a neighborhood in Sapporo, New Otani Inn Sapporo is near a metro station and near a boardwalk/promenade. Sapporo Clock Tower and Sapporo TV Tower are notable landmarks, and the area's natural beauty can be seen at Odori Park and Moerenuma Park. Looking to enjoy an event or a game while in town? See what's going on at Sapporo Dome. Visit our Sapporo travel guide
Map
Nishi1-1, Kita 2, Chuo-ku, Sapporo, Hokkaido, 060-0002

What's nearby

  • Sapporo city clock tower, in Hokkaido, Japan.
    Sapporo Clock Tower
    2 min walk - 0.2 km
  • Sapporo TV Tower
    Sapporo TV Tower
    5 min walk - 0.4 km
  • Sapporo JR Tower featuring a city and night scenes
    Sapporo JR Tower
    8 min walk - 0.7 km
  • Tanukikoji Shopping Street which includes night scenes, a city and street scenes
    Tanukikoji Shopping Street
    8 min walk - 0.7 km
  • Odori Park which includes street scenes, night scenes and snow
    Odori Park
    14 min walk - 1.2 km

Getting around

  • Sapporo Station
    2 min walk
  • Odori Station
    7 min walk
  • New Chitose Intl. Airport (CTS)
    58 min drive

Restaurants

  • 北海道らーめん奥原流久楽本店
    1 min walk
  • かけはし 北二条店
    1 min walk
  • Japanese Ramen Noodle Lab Q
    2 min walk
  • 随縁亭
    2 min walk
  • ドトールコーヒーショップ 札幌時計台通店
    2 min walk

About this property

New Otani Inn Sapporo

Hotel near Sapporo Clock Tower
Located close to Sapporo TV Tower and Sapporo JR Tower, New Otani Inn Sapporo provides shopping on site, a coffee shop/cafe, and dry cleaning/laundry services. Be sure to enjoy a meal at the two on-site restaurants. Free WiFi in public areas is available to all guests, along with a bar and conference space.
You'll also enjoy the following perks during your stay:
  • Buffet breakfast (surcharge), self parking (surcharge), and luggage storage
  • Meeting rooms, a front-desk safe, and a gift shop
  • An elevator, laundry services, and a vending machine
Room features
All 340 rooms have comforts such as premium bedding and laptop-friendly workspaces, as well as perks like air conditioning and WiFi.
Extra conveniences in all rooms include:
  • Bathrooms with toilets with electronic bidets and shower/tub combinations
  • LCD TVs with digital channels
  • Refrigerators, electric kettles, and heating

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Property amenities

Internet

  • Available in all rooms: WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (JPY 2,000 per night)
  • Limited onsite self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: JPY 3,200 for adults and JPY 1,600 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • Shopping

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service

Business services

  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator (37 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 13 floors
  • Banquet hall
  • Built in 1981
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Toilet paper
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • LCD TV with digital channels
  • Pay movies

Food and drink

  • Electric kettle
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately JPY 3200 for adults and JPY 1600 for children
  • Self parking fee: JPY 2000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
Parking height restrictions apply

Property is also known as

New Otani Inn Sapporo
New Otani Sapporo
Sapporo New Otani Inn
New Otani Inn Sapporo Hotel
New Otani Inn Sapporo Sapporo
New Otani Inn Sapporo Hotel Sapporo

Frequently asked questions

Is New Otani Inn Sapporo pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is available for JPY 2000 per night. Limited spots are available.

What time is check-in at New Otani Inn Sapporo?

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM.

What time is check-out at New Otani Inn Sapporo?

Check-out is at 11 AM.

Where is New Otani Inn Sapporo located?

Located in Sapporo City Centre, this hotel is within a 10-minute walk of Sapporo Clock Tower, Sapporo TV Tower, and Sapporo JR Tower. Hokkaido University and Odori Park are also within 15 minutes. Sapporo Station is only a 2-minute walk and Odori Station is 7 minutes.

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Reviews

New Otani Inn Sapporo Reviews

8.2

Very Good

8.2

Cleanliness

8.6

Location

8.2

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 298 out of 795 reviews
Rating 8 - Good. 319 out of 795 reviews
Rating 6 - Okay. 130 out of 795 reviews
Rating 4 - Poor. 33 out of 795 reviews
Rating 2 - Terrible. 15 out of 795 reviews

Reviews

8/10 Good

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was good. Convenient location.
Stayed 2 nights in Jan 2026

8/10 Good

Mang Hung

Liked: Cleanliness
Location near Sapporo Station. Booked large room with 4 beds. Good for large family. Good value hotel.
Stayed 4 nights in Dec 2025

8/10 Good

Mark

Liked: Staff & service, amenities
The Hotel was near many things in Sapporo Downtown area.
Stayed 2 nights in Oct 2024

10/10 Excellent

May

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value for money

Older style hotel however the location is good, mid way between Sapporo Station and Odori Park, both walkable. Lots of restaurants nearby which made it very convenient especially when it was snowing!
Stayed 6 nights in Feb 2025

10/10 Excellent

tracie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convinient location.
Stayed 4 nights in Jul 2024

8/10 Good

Juchen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is good and staffs are friendly. I basically can walk to many places.
Stayed 3 nights in Jun 2024

8/10 Good

Nathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10 minute walk to either Sapporo Station and Odori Park. Hotel staff are really nice and surprisingly quiet for its location.
Stayed 3 nights in Dec 2023

8/10 Good

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location

Great location. Kind of smelly and the air conditioning never cooled down the room.
Stayed 2 nights in Jul 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located near Sapporo station. Second time staying here. It is the pick up for the Niseko bus, and waling distance to the Rusutsu bus. There are family marts and lawsons within walking dsistance (across the street). Room was sufficient and will stay here again.
Stayed 3 nights in Dec 2023

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked the quadruple room. Place is clean and facilities are good. We drive all the way to hotel. Parking is convenient and will charge 2000yen for overnight parking. Don’t expect consideration if you request for early check in or late check out as the staff goes by the book. It is understable
Stayed 1 night in Apr 2025

8/10 Good

May May

Liked: Cleanliness, staff & service, amenities
At lobby provide green tea, toothbrush, bathball all accessories
Stayed 1 night in Apr 2024

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked the quadruple room and it was big enough for 4 of us in the family. Overnight parking is 2000yen. Facilities are very good. Might have difficulty conversing with English. Don’t expect any consideration if you request for early checkin or late check out as the staff goes by the book.
Stayed 1 night in Apr 2025

10/10 Excellent

Takashi

Liked: Cleanliness, staff & service, property conditions & facilities
Almost every hotel has some bad-mannered hotel staff.So we can decide whether to use it again, but everyone in this hotel is a good-mannered hotelier, and we can stay there in a good mood
Stayed 1 night in Jun 2024

10/10 Excellent

Estrella Luz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were very efficient, check in and check out were a breeze. Room was big enough for three people and we love that the bathroom floor was heated.
Stayed 4 nights in Dec 2024

8/10 Good

tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place near station.
Stayed 4 nights in Jun 2025

6/10 Okay

John

Liked: Cleanliness, staff & service
Good breakfast
Stayed 1 night in Jan 2025

10/10 Excellent

Kee Min Natalie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
close to train station & nice place
Stayed 4 nights in Nov 2023

10/10 Excellent

Allan

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and accessible.
Stayed 3 nights in Dec 2023

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
I reserved a double bed but they only had two twin beds
Stayed 3 nights in Sep 2025

8/10 Good

Calbert

Liked: Cleanliness, staff & service, property conditions & facilities
They didn't not speak English but one person went out if his way to help us by using Google translate. He evenwebt out of his way to get a manager, tge bext morning who did speak English.
Stayed 5 nights in Oct 2025

10/10 Excellent

Takashi

Liked: Cleanliness, staff & service, property conditions & facilities
There's a reason why it's hard to make a reservation, the attitude of the hotel staff is different from that of other hotels on Sapporo
Stayed 1 night in Sep 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

English speaking, hospitality staff.

I was traveling with my wife and three grandchildren and became sick while I was in Japan. The hotel called a taxi for me and had the taxi take me to a Japanese health clinic where I met an English speaking Japanese Doctor Who was able to diagnose my condition, and prescribe medication for me. This is the best hotel that I have ever been in.
Stayed 1 night in Dec 2024

10/10 Excellent

Kobayashi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The
Stayed 1 night in Jan 2025

6/10 Okay

Lai Cheng

Disliked: Staff & service
The reception and service staff are not helpful. Refused to make restaurant reservations for us. Must carry own toiletries and towels from lobby to room. Alternate day room service and it looks run down . Location is out of main stream so have to walk 15-20mins to go shopping. Quite disappointed
Stayed 3 nights in Oct 2025

8/10 Good

Richard

Liked: Cleanliness, staff & service
Bring your own bottled water, there is none in the room.
Stayed 2 nights in Apr 2025