"The location is beautiful, amazing views but the hotel is a bit old. We went to Hakone to relax and spend a night enjoying the onsen but we weren’t unable to get in due to having tattoos something that the website should have in more details instead of having it in the small print. The tv was only in Japanese so we couldn’t watch tv. The elevator was not working we had to carry 3 luggage down 3 floors and the sign on it was only in Japanese and I touch the bottom an it shocked me. I was very...

"Room was spacious and gorgeous. Dinner was absolutely delicious. Staff comes and makes your bed for you while you’re at dinner. Golf course was super fun and beautiful."

"Beautiful location, very traditional Japanese experience. Staff was top notch."

"景色もとても綺麗でとても満足しました！ 強いて言うなら無料バスの時間伸ばして欲しいなと。"