6/10 مقبول
Nabil
مسافر برفقة شريك
22 مارس 2026
عناصر لم تنل الإعجاب: وسائل الراحة
As friendly as the staff were they were also unprofessional
Arrived on Saturday around 2 PM .. very difficult to stop the car and unload and no one to direct you
Went in leaving my wife in the car to find a lone receptionist totally absorbed by her cell phone that it took her few seconds and me coughing to realize she had a guest waiting
Then could not find my reservation so she called on her phone another colleague who showed her where my reservation was in the system but not to check me in till she arrives around 3 … no problem
Came back around 4 to be given a key and discover it is a totally different room then the one I booked ( junior suite with canal view)
When I mentioned it to the receptionist first she said my reservation did not specificy what room
When I showed her my reservation she had at this point to admit they gave my room to someone else and they are fully booked … very unprofessional
I ended up with a really strangely designed room and roof top view
Breakfast is ok
If you can’t secure a parking forget it as the area is very busy
Would not be my first choice for my next visit for sure …. Sadly
Nabil
أقام ليلة واحدة (1) في شهر مارس عام 2026
