Location is fantastic, just across the road from People’s Park metro station, next to the famous Nanjing Road West shopping area, walking distance to The Bund, and also close to residential areas so visitors can enjoy less expensive local dining as well as more expensive tourist-targetted dining. Hotel staff are courteous, efficient, helpful, and cheerful. Breakfast was excellent, with western and Chinese options, including good coffee. The hotel and the rooms are furnished in beautiful mid-20th century style, very comfortable, and everything works (fridge, room safe, lights, air conditioning). Toilet even had a bidet. I stayed in over 10 different hotels in China over the past year and I liked this one the best.