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"Walking to the reception desk everyone was smiling and pleasant. Speaking English and offering to help with the luggage and quick check in. Hotel is clean, with spacious rooms and calming decorations. A variety of breakfast options that are not only delicious but also nicely presented. Spa massage was great! "

"staff friendly, all good."

"Service, staff and location. "

"Excellent location and very attentive staff. Selina at the downstairs bar/coffee area in particular was excellent- very helpful and friendly Would recommend this hotel"

"Everything 100%"

"Todo excelente y el personal muy amable "

"excellent"

"Great location in one of the tallest towers in the Shanghai Finance district and only a short walk to the nearest station (and one stop on the train to The Bund). Very impressive interior and an excellent breakfast. The only negative would be the price of some of the drinks in the various bars including a pot of tea for 468RMB."

"Great stay "