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Sheraton Shanghai Waigaoqiao Hotel

4.5 star property
Luxury hotel with 3 restaurants and a full-service spa

Choose dates to view prices

The Sheraton Shanghai Waigaoqiao Hotel in Pudong offers luxury with a peaceful garden and playground. Guests savor international cuisine at three restaurants with golf course views, relax with a massage at Shine SPA, or visit the indoor pool and health club.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • Spa
  • Bar
  • Room service
  • Pool
  • Breakfast available
The current price is AED 238
AED 277 total
includes taxes & fees
5 Dec - 6 Dec

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Room, 1 King Bed, Non Smoking

View from room

Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Free cribs/infant beds
LCD TV
Pillow menu
Separate bedroom
Shower/tub combination
Private bathroom
Hair dryer
  • 46 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking

View from room

Room, 2 Double Beds, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Free cribs/infant beds
LCD TV
Pillow menu
Separate bedroom
Shower/tub combination
Private bathroom
Hair dryer
  • 46 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 1 King Bed, Harbor View

View from room

Room, 1 King Bed, Harbor View

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
Free cribs/infant beds
LCD TV
Pillow menu
Separate bedroom
Shower/tub combination
Private bathroom
Hair dryer
  • 46 sq m
  • 1 bedroom
  • Harbor view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Harbor View

View from room

Room, 2 Double Beds, Harbor View

Highlights

Air conditioning
Free cribs/infant beds
LCD TV
Pillow menu
Separate bedroom
Shower/tub combination
Private bathroom
Hair dryer
  • 46 sq m
  • 1 bedroom
  • Harbor view
  • Sleeps 3
  • 2 Double Beds

View all photos for Executive Room, 1 King Bed

View from room

Executive Room, 1 King Bed

Highlights

Air conditioning
Free cribs/infant beds
LCD TV
Pillow menu
Separate bedroom
Shower/tub combination
Private bathroom
Hair dryer
  • 60 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 2 Double Beds

View from room

Executive Room, 2 Double Beds

Highlights

Air conditioning
Free cribs/infant beds
LCD TV
Pillow menu
Separate bedroom
Shower/tub combination
Private bathroom
Hair dryer
  • 46 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Premier Suite, 1 King Bed

Premier Suite, 1 King Bed | 1 bedroom, minibar, in-room safe, desk

Premier Suite, 1 King Bed

Highlights

Separate dining area
Separate sitting area
Air conditioning
Free cribs/infant beds
LCD TV
Pillow menu
Separate bedroom
Shower/tub combination
  • 100 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

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Exterior

Hilton Shanghai City Center

Jing'an
  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
9.2 out of 10, Wonderful, 76 reviews
The price is AED 504
AED 587 total
includes taxes & fees
16 Nov - 17 Nov
Hilton Shanghai City Center

About the neighborhood

Map
28 Jilong Road, Waigaoqiao Bonded Area, Shanghai, Shanghai, 200131

What's nearby

  • Waigaoqiao Free Trade Zone - 3 min drive - 2.7 km
  • Fudan Univeristy - 13 min drive - 14.1 km
  • Oriental Pearl Tower - 19 min drive - 19.9 km
  • Nanjing Road Shopping District - 20 min drive - 20.8 km
  • The Bund - 24 min drive - 20.2 km

Getting around

  • Jilong Road Station - 5 min walk
  • Nanxiang North Railway Station - 24 min drive
  • Shanghai Pudong Intl. Airport (PVG) - 35 min drive

Restaurants

  • ‪Sheraton Club (行政俱乐部) - ‬1 min walk
  • ‪Bay Leaf - ‬7 min walk
  • ‪泰煌鸡 Taihuang Chicken - ‬2 min drive
  • ‪瑞幸咖啡(森兰国际B栋店) - ‬5 min drive
  • ‪KFC (肯德基) - ‬3 min drive

About this property

Sheraton Shanghai Waigaoqiao Hotel

Luxury hotel located in Pudong
You can look forward to a garden, a playground, and dry cleaning/laundry services at Sheraton Shanghai Waigaoqiao Hotel. Indulge in a massage at Shine Spa, the onsite spa. At the 3 on-site restaurants, enjoy lunch, dinner, international cuisine, and golf course views. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and a health club.
You'll also enjoy perks such as:
  • An indoor pool
  • Buffet breakfast (surcharge), a free theme park shuttle, and self parking (surcharge)
  • An electric car charging station, express check-out, and a computer station
  • Tour/ticket assistance, a ballroom, and a banquet hall
Room features
All 451 rooms offer comforts such as 24-hour room service and pillow menus, in addition to perks like air conditioning and bathrobes.
More amenities include:
  • Rollaway/extra beds (surcharge) and free cribs/infant beds
  • Bathrooms with shower/tub combinations and free toiletries
  • 47-inch LCD TVs with satellite channels
  • Recycling, coffee/tea makers, and daily housekeeping

Similar properties

Exterior

Courtyard by Marriott Shanghai Pudong

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
8.4 out of 10, Very Good, 692 reviews
The price is AED 236
AED 275 total
includes taxes & fees
6 Dec - 7 Dec
Courtyard by Marriott Shanghai Pudong

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free theme park shuttle
  • Self parking on site (CNY 56 per day)
  • Wheelchair-accessible parking available
  • Onsite parking options include a carport

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: CNY 208 per person
  • 3 restaurants
  • A bar/lounge

Restaurants on site

  • Bay Leaf
  • Lobby Lounge
  • Miyabi
  • Yue

Things to do

  • Full-service spa
  • Health club
  • Indoor pool
  • Playground
  • Sauna
  • Steam room

Family friendly

  • Free theme park shuttle
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center
  • Meeting rooms

Outdoors

  • Garden

Full-service spa

  • 7 treatment rooms
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 51 floors
  • Ballroom
  • Banquet hall
  • Built in 2012
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Smoking not allowed
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 47-inch LCD TV with satellite channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 288.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 208 per person
  • Airport shuttle fee: CNY 500 per vehicle (one-way)
  • Self parking fee: CNY 56 per day
  • Rollaway bed fee: CNY 288.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Shanghai Sheraton Waigaoqiao Hotel
Shanghai Waigaoqiao
Sheraton Shanghai Waigaoqiao
Sheraton Shanghai Waigaoqiao Hotel
Sheraton Waigaoqiao
Sheraton Waigaoqiao Hotel
Waigaoqiao
Waigaoqiao Hotel
Waigaoqiao Shanghai
Sheraton Shanghai Waigaoqiao
Sheraton Shanghai Waigaoqiao Hotel Hotel
Sheraton Shanghai Waigaoqiao Hotel Shanghai
Sheraton Shanghai Waigaoqiao Hotel Hotel Shanghai

Frequently asked questions

Does Sheraton Shanghai Waigaoqiao Hotel have a pool?

Yes, this property has an indoor pool.

Is Sheraton Shanghai Waigaoqiao Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Sheraton Shanghai Waigaoqiao Hotel?

Self parking is available for CNY 56 per day.

What time is check-in at Sheraton Shanghai Waigaoqiao Hotel?

Check-in start time: 2:00 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Sheraton Shanghai Waigaoqiao Hotel?

Check-out is at noon.

Does Sheraton Shanghai Waigaoqiao Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of CNY 500 per vehicle applies.

Where is Sheraton Shanghai Waigaoqiao Hotel located?

Located in Pudong, this luxury hotel is 1.5 mi (2.3 km) from Waigaoqiao Free Trade Zone and 2.8 mi (4.5 km) from Huangpu River. Yangtze and Gongqing Forest Park are also within 9 mi (15 km). Jilong Road Station is 5 minutes by foot and North Waigaoqiao Free Trade Zone Station is 6 minutes.

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Reviews

Sheraton Shanghai Waigaoqiao Hotel Reviews

8.6

Excellent

9.0

Cleanliness

5.8

Location

8.8

Staff & service

9.0

Eco-friendliness

9.0

Property conditions & facilities
Rating 10 - Excellent. 73 out of 142 reviews
Rating 8 - Good. 48 out of 142 reviews
Rating 6 - Okay. 10 out of 142 reviews
Rating 4 - Poor. 8 out of 142 reviews
Rating 2 - Terrible. 3 out of 142 reviews

Reviews

10/10 Excellent

김민현

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
만족 스러운 시설과 직원들의 친절함. 약간은 부족한 조식 과 주변 교통. 근처에 편의 시설이 없는건 약점.
Stayed 1 night in Nov 2025

10/10 Excellent

Chanokkan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Aug 2025

8/10 Good

MITSUHIRO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
チェックイン時間が1400だったのに1500までチェックインできなかったのはざんねんでした。清掃は極めて丁寧です。
Stayed 8 nights in Apr 2025

10/10 Excellent

DAIJIRO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
とても良いホテルです。
Stayed 6 nights in Feb 2025

10/10 Excellent

Baiba

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr gut!
Stayed 10 nights in Aug 2024

2/10 Terrible

YING

Disliked: Cleanliness, amenities, property conditions & facilities
This hotel has No air conditioning, no air exchange. Window has to be opened to get fresh air. Once window opened it's very noisy day and night because close to port. Shocked for the name of Sheraton.
Stayed 1 night in Apr 2024

10/10 Excellent

Oskar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sheraton Waigaoqiao

one of the best hotels I have been to, - great service - competent English speaking staff - clean, well-kept rooms, - wonderful bathroom, - good location, close to metro line 10 - 44 minutes from the SHA center - great breakfast - dinner is available in the lobby and in the room - sauna, swimming pool, and SPA, great infrastructure. I recommend it to everyone - I will come back here too
Stayed 4 nights in Oct 2023

8/10 Good

A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Modern hotel

This is a great hotel and very modern. The rooms were spacious and very comfortable. The wifi was not good at all but it never is in China.
Stayed 3 nights in Oct 2023

8/10 Good

jong il

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good!
Stayed 1 night in Sep 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
服務人員可以再加強 一開始前臺要了剪刀，過了許久沒送達，需另外再去電才送達。
Stayed 3 nights in Jun 2023

6/10 Okay

WEI-YU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
早餐建議去對面星巴克吃，還比飯店早餐好吃很多
Stayed 3 nights in Jun 2023

10/10 Excellent

LEE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
매우 깨끗하고 좋고 가격도 저렴해서 더욱 좋았음
Stayed 10 nights in Dec 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Como siempre, Sheraton es una garantía

Estancia corta pero agradable después de haber tenido que cambiar de hotel en Shanghai porque el anterior hotel era una ratonera. Zona tranquila y un servicio admirable. Todo limpio y la cama muy cómoda. Lo anoto para mis próximas visitas a Shanghai.
Stayed 1 night in Apr 2021

10/10 Excellent

パンダ, 東京

Liked: Cleanliness, staff & service, property conditions & facilities
清潔で静か、サービスも平均以上。 はじめての中国本土への旅行でしたが、とてもリラックスした穏やかな滞在となりました。
Stayed 2 nights in Jan 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel es excelente, limpieza, personal, desayuno, todo es increíble. Si van de turismo no lo recomiendo ya que se encuentra muy alejado del centro y el taxi es algo elevado, de ahí en fuera excelente hotel.
Stayed 5 nights in May 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities
初日に部屋に入った際、ゴミ箱に前の方のゴミが残っていたのが残念だった。
Stayed 4 nights in Aug 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Big room with a city view

Room was nice and clean. Beautiful city view among business district.
Stayed 2 nights in Aug 2019

10/10 Excellent

dongwoo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
아 가성비 이보다 좋을순 없음 외각이라 도심으로 가는데 시간이 좀 걸리긴 하지만 전철 지하철을 타는게 어렵지가 않음 조식도 나쁘지 않음 솔직히 이 가격에 이 정도 시설이면 그냥 한달 빌려서 가만히 쉬어도 좋은 가격이라고 생각함
Stayed 5 nights in Aug 2019

4/10 Poor

Verified traveler

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
我定的是一個超大双人床房間，定的三個成人住的，它收費是本兩個成人，因我們是三個成人，我和太太女兒！所以它要加錢收多一個成人費用！我是相信是會加一床給我們的！ 由於我們航班被取消要改航班，所以晚了九點左右才到酒店，問前台我們的房間是否加床給我們，她説不如改一個双人房給我們！我以為是一queen size,和一單人床，所以就話好！只是上到去看到只是两張普通單人床！因夜了還未食晚飯，就算了！ 吃過後就回房間，想洗澡時只得二套毛布，所以要打電話叫拿多套來！女兒因爲日間飛盤比賽完累了，所以洗澡後馬上睡了！我和太太洗澡後上床時發現在我床上的被套內有一只酒店的拖鞋在內！我們馬上打電話投诉，你們說上來換，只是我女兒已睡了，明天還要比賽所以就不換了！
Stayed 2 nights in Jul 2019

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel for Family

Great Hotel. 100% Family friendly.
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb Hotel Wonderful room of 46m2 I spent a great week-end there Thank you
Stayed 3 nights in Jun 2019

6/10 Okay

Verified traveler

綺麗で良かったです。
Stayed 2 nights in May 2019

6/10 Okay

Renuka D.

Not good
Stayed 1 night in Mar 2019

8/10 Good

Tien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
離市區太過遙遠，但整體飯店很不錯
Stayed 2 nights in Dec 2018

6/10 Okay

BooBoo

Liked: Cleanliness, staff & service, room comfort
静かで快適なホテルだったが、館内に売店があれば尚良かった。
Stayed 2 nights in Dec 2018