At check in told restaurant was closed and room service unavailable (only 9.50pm). No explanation as to why. When eventually worked out overly sensitive lift security and got to room, Was presented with menu that stated Pizza and limited sandwiches were 24 hour availability. Went to reception to ask and was told - no "cleaning the oven, so won't be available until midnight" - this at 10.00 - maybe start cleaning at 2.00 am in future not at 9.00 pm!! Just a thought. When went to bar, was miraculously overcharged and nearly given a pepsi max with my spirit, that was never mentioned when ordering, and charged before being told. Took 15 minutes to get refund and the bar staff said they were short staffed, which was why no room service. Must be the bar staff cleaning the oven eh! Still £10.00 for two pot noodles was great value for food and such high quality. When went back to room discovered that bed divan not aligned, not joined and had sharp exposed "closure bolt". Easy to discover as cut my leg on it getting past bed. Not life threatening but really....... Breakfast next day was for everyone pretty disastrous. There isn't enough room to expand!! That's why its lucky to get 3 stars.