"Amazing staff. Pre-cooled our room ahead of arrival. Took our luggage up 3 flights of stairs. Prepared play room for the kids with extra amenities and cultural activities. Great quiet location to the ancient town in walking distance. Very dog friendly. "

"すぐ近くに西塘の観光スポットへの入口があり、飲食店も充実。宿泊後の荷物も預かって頂き、身軽に周辺観光をすることが出来た。入場券の割引チケットの用意もされており、非常に満足しました。"

"Un bel hôtel au cadre enchanteur, en bordure du lac Tongli. Le service est excellent, et le personnel est à la fois accueillant et attentionné. Un séjour très agréable dans ce havre de paix !"

"방도 깨끗하고 사장님도 친절하시고 다음에 다시 놀러가도 여기에 묵고싶을만틈 좋아요"

"Refused service. Stated only Chinese citizens can stay. Pushed out of the lobby in the pouring rain. Also refused a refund and waiting on hotels.com"