Find all hotels by Independent in Siladen Island

"Although staff were friendly, we were disappointed by their claim that the only room non smoking room they had was on a low floor overlooking the a/c equipment. No hand towels in the bathroom."

"As always, the staff are friendly, professional, and very helpful."

"Our complete experience was terrific! All areas of the hotel were spotless. The rooms were very nice and comfortable with the TV which we didn’t watch much was very good and the wifi was stable. The breakfast was fantastic with a great assortment enough to please everyone no matter what they preferred for breakfast. The staff kept the serving plates full and were always there to help and even get for you anything you wanted. I can’t say enough about how well the staff at breakfast and as well anywhere else in the hotel were fantastic. The people cleaning the room was great and always checked with us to make sure everything is the room was ok and if we needed anything. All was fantastic. Thank you very much for a great visit. "

"The breakfast was just okay, not much variety, and only one protein choice, usually fried. The customer service wasn't great either, and I didn't feel like I got my money's worth. On my last day, they suddenly gave me a menu and said I could pick something if I didn't like what was available. I was there for four days and never got that option before. I guess it was their last attempt to fix things, but it was too little, too late."

"The room was very nice. Seems to have been recently cleaned or repainted. Breakfast could have been better- plates and glasses ran out quickly and while they were trying to refresh them during service, they were only bringing out 5 or 6 at a time. Not enough to fulfill the needs of all those people. "

"Badezimmer nicht sauber"