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The Crystal VAYA Unique

4.5 star property
Luxury hotel with a full-service spa and ski-in/ski-out access

Choose dates to view prices

The Crystal VAYA Unique, in the mountains, offers ski-in/ski-out access. Recharge at the spa, enjoy two pools, or challenge friends in the arcade. Relax by the lobby fireplace after sledding or snowboarding, with high-speed WiFi keeping everyone connected.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking available
  • Bar
  • Hot Tub
  • Room service
The current price is AED 1,108
AED 1,261 total
includes taxes & fees
18 Nov - 19 Nov

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Maisonette Suite

View from room

Maisonette Suite

Highlights

Balcony
Separate sitting area
Soundproofed
Heating
HDTV
Hypo-allergenic bedding
Separate bedroom
Private bathroom
  • 50 sq m
  • 1 bedroom
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Room

1 bedroom, hypo-allergenic bedding, in-room safe, laptop workspace

Superior Room

Highlights

Balcony
Soundproofed
Heating
HDTV
Hypo-allergenic bedding
Separate bedroom
Private bathroom
Hair dryer
  • 30 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed and 1 Large Twin Sofa Bed

View all photos for One-Bedroom Suite

One-Bedroom Suite | 1 bedroom, hypo-allergenic bedding, in-room safe, laptop workspace

One-Bedroom Suite

Highlights

Balcony
Separate sitting area
Soundproofed
Heating
HDTV
Hypo-allergenic bedding
Separate bedroom
Private bathroom
  • 45 sq m
  • 1 bedroom
  • Mountain view
  • Sleeps 3
  • 1 King Bed and 1 Large Twin Sofa Bed

View all photos for Standard Room

Standard Room | 1 bedroom, hypo-allergenic bedding, in-room safe, laptop workspace

Standard Room

Highlights

Soundproofed
Heating
HDTV
Hypo-allergenic bedding
Separate bedroom
Private bathroom
Hair dryer
Bathrobes
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Deluxe Suite

Grand Deluxe Suite | Living area | 32-inch LCD TV with digital channels, TV, books

Grand Deluxe Suite

Highlights

Separate sitting area
Soundproofed
Heating
HDTV
Hypo-allergenic bedding
Separate bedroom
Private bathroom
Hair dryer
  • 58 sq m
  • 1 bedroom
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for Grand Deluxe Room

1 bedroom, hypo-allergenic bedding, in-room safe, laptop workspace

Grand Deluxe Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Separate sitting area
Soundproofed
Heating
HDTV
Hypo-allergenic bedding
Separate bedroom
Private bathroom
  • 40 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room

Deluxe Room | 1 bedroom, hypo-allergenic bedding, in-room safe, laptop workspace

Deluxe Room

Highlights

Balcony
Soundproofed
Heating
HDTV
Hypo-allergenic bedding
Separate bedroom
Private bathroom
Hair dryer
  • 35 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Two-Bedroom Panorama Suite

Two-Bedroom Panorama Suite | 1 bedroom, hypo-allergenic bedding, in-room safe, laptop workspace

Two-Bedroom Panorama Suite

8.0 out of 10
Very good
(1 review)

Highlights

Balcony
Separate sitting area
Soundproofed
Fireplace
Heating
HDTV
Hypo-allergenic bedding
2 bedrooms
  • 80 sq m
  • 2 bedrooms
  • Mountain view
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Junior Penthouse Suite

Junior Penthouse Suite | 1 bedroom, hypo-allergenic bedding, in-room safe, laptop workspace

Junior Penthouse Suite

Highlights

Balcony
Soundproofed
Heating
HDTV
Hypo-allergenic bedding
Separate bedroom
Hair dryer
Bathrobes
  • 45 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Spa Suite

Junior Spa Suite | Living area | 32-inch LCD TV with digital channels, TV, books

Junior Spa Suite

Highlights

Separate sitting area
Soundproofed
Heating
HDTV
Hypo-allergenic bedding
Separate bedroom
Private bathroom
Bathrobes
  • 60 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for One-Bedroom Penthouse Suite

One-Bedroom Penthouse Suite | 1 bedroom, hypo-allergenic bedding, in-room safe, laptop workspace

One-Bedroom Penthouse Suite

Highlights

Balcony
Separate sitting area
Soundproofed
Fireplace
Heating
HDTV
Hypo-allergenic bedding
Separate bedroom
  • 60 sq m
  • 1 bedroom
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Two-Bedroom Penthouse Suite

1 bedroom, hypo-allergenic bedding, in-room safe, laptop workspace

Two-Bedroom Penthouse Suite

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Separate sitting area
Soundproofed
Fireplace
Heating
HDTV
Hypo-allergenic bedding
2 bedrooms
  • 105 sq m
  • 2 bedrooms
  • Mountain view
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed

About the neighborhood

Map
Gurglerstrasse 90, Soelden, 6456

What's nearby

  • Obergurgl-Hochgurgl Ski Area - 1 min walk - 0.0 km
  • Timmelsjoch - 8 min drive - 11.4 km
  • Gaislachkogltal Gondola - 12 min drive - 14.1 km
  • Giggijoch Ski Lift - 14 min drive - 15.8 km
  • Hochsoelden Ski Area - 17 min drive - 16.9 km

Getting around

  • Kranebitten Airport (INN) - 99 min drive

Restaurants

  • ‪Hohe Mut Alm - ‬24 min drive
  • ‪Top Mountain Crosspoint - ‬4 min drive
  • ‪Top Mountain Star - ‬30 min drive
  • ‪home of quattro - ‬28 min drive
  • Alpengasthaus Gaislach-Alm

About this property

The Crystal VAYA Unique

Luxury hotel near Obergurgl-Hochgurgl Ski Area
Consider a stay at The Crystal VAYA Unique and take advantage of dry cleaning/laundry services, a fireplace in the lobby, and a bar. Hit the slopes at this hotel offering ski-in/ski-out access, downhill skiing, and cross-country skiing. Treat yourself to a massage at The Crystal VAYA Unique Wellness, the onsite spa. The on-site restaurant, The Crystal, offers lunch and dinner. Enjoy the health club, as well as activities like snowshoeing, ice skating, and snowboarding. In addition to babysitting and a steam room, guests can connect to free in-room WiFi.
You'll also find perks like:
  • An indoor pool and an outdoor pool, along with sun loungers
  • Buffet breakfast (surcharge), self parking (surcharge), and an electric car charging station
  • Snow sports gear, a front-desk safe, and smoke-free premises
  • Books, a banquet hall, and multilingual staff
Room features
All 99 rooms feature comforts such as laptop-compatible safes and laptop-friendly workspaces, in addition to thoughtful touches like free WiFi and sound-insulated walls.
More conveniences in all rooms include:
  • Free toiletries and hair dryers
  • 32-inch HDTVs with digital channels
  • Wardrobes/closets, coffee/tea makers, and heating

Similar properties

Front of property

VAYA Sölden

  • Spa
  • Pet friendly
  • Free WiFi
  • Restaurant
9.2 out of 10, Wonderful, 124 reviews
The price is AED 762
AED 880 total
includes taxes & fees
6 Nov - 7 Nov
VAYA Sölden

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (EUR 16 per night)

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:00 AM for a fee: EUR 21 for adults and EUR 21 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Crystal

Things to do

  • Books
  • Cross-country skiing
  • Downhill skiing
  • Full-service spa
  • Health club
  • Hot tub
  • Ice skating
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Ski passes
  • Ski storage
  • Ski-in/ski-out access
  • Sledding
  • Snow sports gear
  • Snowboarding
  • Snowshoeing
  • Steam room

Family friendly

  • Babysitting
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms
  • Supervised activities for children

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • In the mountains
  • Pool loungers

Full-service spa

  • Massage
  • Spa open daily

Accessibility

  • No elevator

More

  • 2 buildings
  • 6 floors
  • Banquet hall
  • Built in 2008
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with digital channels

Food and drink

  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Limited room service

More

  • Heating
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
Late check-out fee: EUR 50

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of EUR 30 per pet, per night
Welcoming dogs only
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: EUR 150 per stay
  • A tax is imposed by the city: EUR 5.00 per person, per night. This tax does not apply to children under 15 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 21 for adults and EUR 21 for children
  • Self parking fee: EUR 16 per night
  • Pet fee: EUR 30 per pet, per night
  • Late check-out fee: EUR 50 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators

Property is also known as

Crystal Hotel Soelden
Crystal Soelden
The Crystal VAYA Unique Hotel
The Crystal VAYA Unique Soelden
The Crystal VAYA Unique Hotel Soelden

Frequently asked questions

Does The Crystal VAYA Unique have a pool?

Yes, this property has an indoor pool and an outdoor pool.

Is The Crystal VAYA Unique pet-friendly?

Yes, dogs are allowed at this property. There's a fee of EUR 30 per pet, per night. Some restrictions may apply, so please contact the property for more details.

How much is parking at The Crystal VAYA Unique?

Self parking is available for EUR 16 per night.

What time is check-in at The Crystal VAYA Unique?

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM.

What time is check-out at The Crystal VAYA Unique?

Check-out is at 10:00 AM. Late check-out is available for EUR 50 (subject to availability).

Where is The Crystal VAYA Unique located?

Located in the mountains, this Soelden hotel offers ski-in/ski-out access and is within a 5-minute walk of Obergurgl-Hochgurgl Ski Area, Festkogl Ski Lift, and Festkoglbahn. Roßbergbahn and Gaisbergbahn are also within 15 minutes.

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Reviews

The Crystal VAYA Unique Reviews

8.8

Excellent

9.2

Cleanliness

9.8

Location

8.6

Staff & service

8.6

Eco-friendliness

9.2

Property conditions & facilities
Rating 10 - Excellent. 39 out of 73 reviews
Rating 8 - Good. 26 out of 73 reviews
Rating 6 - Okay. 5 out of 73 reviews
Rating 4 - Poor. 2 out of 73 reviews
Rating 2 - Terrible. 1 out of 73 reviews

Reviews

10/10 Excellent

Omer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic staff, great ski-in/out location, delicious food. Simply a wonderful experience.
Stayed 2 nights in Nov 2024

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, room was very modern, clean and comfortable with beautiful Mountain views. Great location, near ski lifts and ski bus across the road. Breakfast was excellent, wide range of options, 6 courses at dinner was excellent. Afternoon snack was delicious too and great for when you come off the slopes. Loved the spa especially the outdoor pool and jacuzzi. Dressing gown slippers and towels provided. Will definitely be back.
Stayed 5 nights in Jan 2024

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really wanted to give this hotel 5 stars but felt it wouldn’t be fair. Here is a detailed review: hotel reception and facilities all get 5 stars. The restaurant has good selection of food options and quality is high but they charge 4.5 euros for tap water so 4 stars for the restaurant. I understand that this happens in Austria but in such up market hotel I expected better. They were generous with fruits and we found apple everywhere. The cafe was brilliant after ski. Peter who served us twice was fantastic. We ordered ham and cheese toast and beer and it was amazing. He is friendly and helpful. 5 stars go to the cafe for sure. Spa was amazing and choices of saunas and swimming pools and also sauna program by Rita was amazing so 5 stars there. They also have nibbles at the spa which is great. We didn’t try the massage service but prices seemed reasonable. The ski hire and storage were well organized and super convenient so definitely 5 stars. Sheki at ski hire was super knowledgeable and helpful. Rooms were also good and comfortable but one issue and that is what super hot. So it gets 4 stars. Room cleaning was prompt and amazing and two issues we had was fixed immediately so 5 stars there. Overall a pleasant hotel which we loved and enjoyed our time
Stayed 4 nights in Jan 2025

6/10 Okay

Markus

In Österreich teilweise nur englischsprachigen Service anzubieten ist für mich eine inakzeptabel. Die Garage ist eine Farce, hier wurden uns dann zumindest die Parkgebühr erlassen.
Stayed 3 nights in Aug 2025

8/10 Good

Sunil Kumar

Liked: Cleanliness, amenities
Obwohl Check-in um 16:00 Uhr angegeben war, wurde uns unser Zimmer um 16:45 Uhr übergeben. Check-out recht früh um 10:00 Uhr!!! Es gab auch keine Kompensation hierfür. Kein nächstes Mal! Die Unterkunft ist ganz gut. Leider waren alle einige Gegenstände nicht ganz in Ordnung. Das Schlafsofa war etwas ausgeleiert und ein von zwei Fernseher funktionierte nicht.
Stayed 2 nights in Aug 2025

8/10 Good

Lena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nur wenige Parkplätze für Hotelbesucher für draußen. Parkplätze sollten bei dem Preis pro Nacht inklusive sein.
Stayed 1 night in Jul 2025

8/10 Good

Thorsten

Liked: Cleanliness, amenities, property conditions & facilities
Vom Essen hatten wir uns mehr erhofft.. für diese Hotelkategorie etwas enttäuschend; bemühtes Servicepersonal, wobei es hier eine große Bandbreite an Qualitätsunterschieden gab…
Stayed 7 nights in Feb 2025

6/10 Okay

lee

Liked: Cleanliness
Review: VAYA Obergurgl I’ve stayed at VAYA Obergurgl a couple of times now, and while the hotel remains completely sufficient for what you need—clean, comfortable, and well-located—I can’t help but feel the quality has dipped, particularly when it comes to the dining experience. The food just doesn’t quite meet the standard it once did, which is a bit disappointing. Still a solid option, but not quite as polished as it used to be.
Stayed 6 nights in Apr 2025

10/10 Excellent

Oskar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommend!

We very much enjoyed our stay here. Staff at the reception, bar and restaurant were outstanding. The breakfast and dinner were both generous and had a wide selection. The ski storage area and the easy access to the lift were fantastic. The only two things that could be improved are the wine selection in the bar and raising the temperature a bit in the outside warm pool
Stayed 5 nights in Mar 2025

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The Crystal is THE PLACE TO STAY

This hotel was perfect for our family ski trip!! The apres-ski facilities were wonderful -- pool, hot tub, sauna and steam room. (The water temperature in the hot tub needed to be warmer though.) The breakfast and evening meals far exceeded our expectations -- wonderful table service, great variety, and lots of healthy vegetarian and vegan options. Every member of staff was superb -- polite, professional, friendly, and fun!
Stayed 6 nights in Mar 2025

10/10 Excellent

Bryden

Liked: Cleanliness, staff & service, property conditions & facilities
If you want to spend the money, this place is fantastic.
Stayed 5 nights in Mar 2025

10/10 Excellent

Maximilian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tolles Hotel zum Skifahren!
Stayed 4 nights in Feb 2025

8/10 Good

Anke

Liked: Staff & service, amenities, property conditions & facilities
Die Lage ist einfach super, Skishop und Lift direkt vor der Tür
Stayed 4 nights in Feb 2025

8/10 Good

Christian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lage direkt an der Skipiste - perfekt. Super Zimmergröße und liebes/ freundliches Personal. Leider hat es im Bad stark nach Abfluss gerochen, was auch diverse Duftstäbchen nicht vertuschen konnten. Stellplätze in der Tiefgarage sind sehr eng für große Autos und dafür in Relation recht teuer, aber Lademöglichkeit für E-Autos ist vorhanden.
Stayed 4 nights in Feb 2025

10/10 Excellent

Jolanta

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel itself is wonderful. The room was clean, spacious, modern and comfortable with a beautiful view of the snowy mountains. The staff were attentive and friendly. My only recommendations would be for the indoor pool to be warmer and for more variety for children’s dinners.
Stayed 7 nights in Feb 2025

8/10 Good

Cristina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our second time coming to this hotel. We found it quite lovely, however we could see some downgrades from last year in terms of food. The cafe was closed the entire time. The spa has a bit of a smell and the pillows and duvet are not the best. I think they can improve on that. The staff is friendly and everyone speaks English, that was great. The room is spacious and has lots of storage. They have an amazing ski depot which is wonderful and the ski in and out is fantastic. Overall the experience was pleasant but unfortunately I don’t think I would be a regular guest.
Stayed 4 nights in Jan 2025

10/10 Excellent

Vivian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr schön
Stayed 4 nights in Jan 2025

8/10 Good

Neil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay at the Crystal VAYA, the hotel was lovely. However, at the dinner services we were shocked that we were charged €4.50 for every 750 ml bottle of tap water! To add insult to injury the dining room had a cold water tap that was switched off for the evening service forcing the overpriced tap water to be the only option for guests. Completely unacceptable particularly when already being charged a lot of money for half board.
Stayed 4 nights in Jan 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 7 nights in Dec 2024

8/10 Good

Christoph

Liked: Cleanliness, amenities
Das Hotel Punktet vor allem für die direkte Lage am Skilift. Dennoch hätten wir uns für den Preis im Bezug vom Service (zb einem Willkommens Drink oder dem Servieren von Kaffee und Tee beim Frühstück) erwartet. Leider wurde auch die Nachmittagsjause ab geschaffen.
Stayed 1 night in Jan 2025

8/10 Good

Uwe

Liked: Cleanliness, amenities, property conditions & facilities
Das Hotel ist sehr modern, der Wellness Bereich hat insgesamt 3 Pools und viele Saunen. Der einzige Kritikpunkt ist das Personal. Keine deutsch sprechenden Mitarbeiter. Selbst Englisch war an der Rezeption schwierig, da die Mitarbeiterin Holländerin war. Auch im Restaurant Bereich nur englisch sprechendes Personal.
Stayed 4 nights in Dec 2024

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay - the modern room, location next to ski lift, ski depot,spa, staff (Daniel, Rita, reception, gm), food (amazing dinner and great breakfast)- everything was top! Thank you we had the best stay!
Stayed 3 nights in Nov 2024

10/10 Excellent

Felix

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unser Aufenthalt im Grand Deluxe Zimmer mit Halbpension war großartig. Die Zimmer sind stilvoll mit einer Mischung aus Holz und moderner Einrichtung gestaltet, sehr sauber und gut ausgestattet. Besonders gefallen haben uns das gemütliche Bett, die getrennten Bereiche für Toilette und Bad, sowie die bodenebene Dusche und Badewanne. Einzig das langsame Ablaufen des Wassers im Waschbecken der Toilette fiel negativ auf. Das Essen war herausragend. Das Frühstück war vielfältig und lecker, das Abendessen jeden Tag ein Highlight. Besonders beeindruckt hat uns die Qualität der Produkte und die kreative Anrichtung der Gerichte. Die Lage ist perfekt für Wanderungen und Ausflüge in die umliegenden Städte. Wir hatten eine tolle Zeit!
Stayed 5 nights in Aug 2024

4/10 Poor

Christian

Liked: Staff & service, amenities
Disliked: Cleanliness
Sommerbetrieb entspricht nicht den Hotelbeschreibungen. SPA enorm eingeschränkt, keine Alternativen bei dürftiger Menüauswahl. Definitiv keine 4 Sterne.
Stayed 7 nights in Aug 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastisk alpehotell

Fantastisk alpehotell i lukseriøs stil. Nydelig spa avdeling og utsøkt tre retters middag.
Stayed 1 night in Jul 2024